National Lottery Avis 

I think it is absolutely appalling the lottery machine in my local Sainsburys has not been working now, it must be for 2 weeks, and you seem to be doing nothing about it. I was looking for Camelot but note the license to run is now with 'Allwyn, you are apparently a Czech company, and apparently you're not providing them with date to attend, do you have to send engineers internationally. It is possibly time you lost this licence, seeing as you also have not owned this website. It is not the way we do business in the UK!

A warning ⚠️ today I went past my local Tesco store saw a poster £109 million euro millions Friday so I purchased 2 lucky dips hoping it could be me that finally wins gets home switched on the radio hears advert euro millions £46 jackpot 🤔🤔🤔🤔Phoned up complaints line not one bit helpful at all they like to mislead people and ignore them on the phone frauds spring to mind!!!!!!

No new lottery machines working !! Recently been on holiday in Devon ( a week
Ago ) tried to check tickets for winners and buy some tickets every store I went in said “ we have had a new lottery machine it won’t work !” Came home went in 5 local stores all said the same !! What a shambles a week out of action and embarrassment for such a big company I won’t be bothering now you’ve saved me and many others a lot of money !

Shite more chance of wining a tombola or hook a duck

Whilst I have no problems in playing Euro Millions twice a week, I do wonder why jackpot winners never seem to win small amounts. The jackpot always seems to be won once it gets over around £150,000,000.00 +. Is it that any smaller win is not news worthy!!!!

I pay my lottery when I need numbers are either delayed or not entered at all another bent UK institutional happens very often .

And yet again another obscenity with just one winner
£200+ euro lotto rollover jackpot.
They will now be hoping that the regular lotto rolls over and over and over so another insane scumbag can be a multi multi jackpot winner

Been around the block on most sites for betting.
In all honestly this place needs a under cover investigation odds to win ratio doesn't add up on the games

Just payed £5 to play instant win game....app cut me off before play. I thought it couldn't happen twice so I tried to play a £3 game, also cut me off before play. Both times took the money, ended game before it began and no recourse to complaint at this hour. As if I'm going to have time tomorrow to chase this up. Everything else is automated, or can at least leave message, why is it when you want to make a complaint you have to go out of your way? (With any business, not just national lottery)

I would like to start by saying this about parent company that has the contract for Irish lotto at the moment La Française des Jeux they are refusing to pay out on bets I did on Chelsea V Liverpool game, my winnings came to 546.95, I don't believe any company who acts in this manner bringing there company’s into disrepute should be allowed to operate big contracts like the Irish Lotto.

The app does not work. Tried the website, equally frustrating.

This new company that took over the lotto lied to the British people saying they will reduce ticket prices when they took over last year and then made excuses about why they could not lower the price. Now been over a year and nothing. I am glad there sales are down and I hope every years sales are down and keep going down that is why I have stopped playing the lotto since Allwyn lied promising to be fair and made it cheaper to buy tickets. Just look at the reviews 1.2 stars great job this new company is doing running the Lotto.

Just gave feedback to an advert they are running on the radio and wondered what they would say.
The answer is nothing , despite at least Three reminders , disgraceful for such a well known and major media outlet .
Basic manners should be a gimme for a company this big....

What an absolute disgrace this so called company is. I don't have a problem with companies making money but,I do when all they are doing is ripping everyone off. Like so many others I have spent a fortune on instant win games but sadly won nothing so, here's another person closing my account. Very cheesed off with the lot of them. 🤬🤬

Scratchcards are a scam not even a 1 in 4 win most the time as promised

Waist of money 🤮
You will lose all your hardworking money 🤮🤮

Avoid to play with this scam company. Especially instant online scratch cards... Have just played a certain game (power Puck) at £5 per time 19 times!!! ( more fool me)... And got zero in return!!! Zero. Wanted to email them to express my concerns... Email is not recognised!! No chat available.. No agents available.
Utter scam. No one even knows where our lottery purchase is going as its changed hands so many times.
My advice... Do not encourage this scam company.

An endless amount of fraud . They thrive on our hope to win something , someday ,somehow . ..

Evert tried to complaining to these cowboys? I have but I have never had a response. Gambling limits go up and down. How did they ever get the contract?

Completely uninspiring and lacks enthusiasm👎
I’ve been wasting money on the lottery for years without very much to show for it. I don’t spend a fortune, just the odd ticket if I remember on a reasonable sized jackpot.
It’s called National lottery, but why are other nations/organisations benefiting. How about UK First! Have it run by a Uk company..,.,..not Canadian Teachers pension fund or Polish billionaires who run gambling companies. Seems this is just a big cash cow for foreign investors.
The odds of winning are so low it’s laughable. Christmas and New year was always fun with big jackpots on offer, but virtually nothing advertised with so little enthusiasm in 2024. I guess they can’t be arsed because the income must be huge when virtually nobody wins, and the rollover increases are paltry, even on the super draws when lots of people take part.
Please can someone investigate these companies and they be thoroughly checked to see they are doing what is expected.
Very rare I even get 1 number since they’ve taken over, and they have both days automatically selected for play online now, when previously you chose for yourself. It’s not very obvious the new tactic means you could end up getting more tickets by mistake.
I wonder who gives these companies the contract, and how considering they aren’t doing a very good job - other than for themselves.
How about it’s run and owned by Uk citizens, to benefit us and the charities here. It would be interesting to see how much this company is raking in v paying out.🤔 and in some cases, I’ve read winners are having to jump through so many hoops or wait ages for winnings. Never heard that with Scamalot.
Seriously underwhelming.