Louis Moto United Kingdom Avis 

The item was delivered as promised and matched the description

Fast postage and a great bargain on backpack

Great communication, clear great value pricing , no unexpected extra cost on delivery

Incredible service and communications from start to finish.
Excellent prices.
Fast delivery to the UK.
No unexpected import charges.
What's not to like!

Quick despatch, competitive pricing with excellent communication and tracking. This was my third order in recent weeks from Louis Moto and I have to say that the experience I have had has been excellent. I read some reviews indicating that some customers may have had issues with Customs/Importation Charges in the U.K. however I have not had these issues at all. Indeed I contacted Louis Moto in advance of placing an order and they responded very promptly and informed me of the procedures should Parcel Force have imposed any charges, to their credit Parcel Force delivered on time and without any charges. The Customs Declaration paperwork was secured on the outside of each package and I never had any problems. I certainly will be using the services of Louis Moto again.

I got a pinlock insert included which I didn't expect

Plain and simple, they do what they promise to do. Recommended!

Great On-line Company
Great communication & prompt dispatch. Import taxes included in the price which was overall very reasonable. Goods received were spot on. I would definately use Louis Mottorad again.

Top seller# I brought a speedometer on Monday and was in UK by Thursday was fast delivery and better when the customs hold the parcel demanding fees that I didn't need to pay you guys sorted it straight away! 100% will buy again

The chain oiler/cleaner you sell has a big flaw. The strap to hold the two parts closed doesn't fit, not by a long way!! It is not made of an elastic material so can not stretch to fit the retaining points on either side!!
You have not checked/tested this item prior to selling to the public.....shame on you!!!

Managed to get a tool that was currently not available in the UK.

Excellent company to deal with. Good prices fast delivery and excellent customer service. Highly recommended.

Went to your Berlin store and was impressed, quality items at a reasonable price .
I ordered a screen online and arrived within a couple of days .
Definitely will use again. Thanks Billy

Excellent product at very reasonable price, prompt delivery, what more could you want?

Great prices compared to the UK for all motorcycle gear. Very quick delivery and good communication, all very efficient. Unfortunately in Britain we are ripped off from our own dealerships.

User friendly website, competitive prices and fast delivery .

Excellent service and prices to UK. No issues with being outside EU. The price you see is what you pay.
Quick delivery
Well done.!

The windscreen arrived quickly and was well priced. Happy to recommend.

You clearly state that all charges are covered by you. When I tracked my order on 30th April, it showed as being delayed at the Parcel Force Depot, awaiting payment if Customs Charges.

I contacted you, to be told that I would have to pay the charges, I should receive a letter shortly with details and when I had done so, I needed to copy the letter and proof of payment, so you could pass it on to another team who would look at refunding the cost.

I can imagine this works very well for you, as many people would just pay it and simply feel robbed by you. Allowing you to keep these costs, as they are already included in your pricing.

I have asked when I would have been told about the process, you don't seem to want to be very open and honest about it

If you cared about the customer, you would make the process clear up front, or even better, tell the customer the charges that they will pay and deduct from the price.

Of course, that would be if you cared