Lovebug Pet Food Avis 

286
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My cats are obsessed. They absolutely adore this food, we've just moved them over from Catit Nuna insect based food which they also love (we like to give them a little variety!) and they absolute... Voir plus

Noté 5 sur 5 étoiles

I'm so pleased to have found somthing to feed my cat that doesnt contribute to the climate emergency, plastic pollution or the cruel treatment of other animals. I hope the insects are raised and kept... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Good customer service, re a delivery issue. Sadly all 4 cats will not eat it. I’ve tried gradually introducing, then finally total replacement for several days, they wouldn’t eat more than a few mo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My five-year-old cat was suffering from colitis for nine months - after multiple trips to the vet and expensive changes of diet, I finally tried LoveBug on a whim - within two weeks the cat was comple... Voir plus

À propos de l'entreprise

  1. Magasin d'alimentation animale
  2. Magasin d'articles pour animaux

Écrit par l'entreprise

Lovebug is nutritionally complete and balanced cat food that helps you love your cat and your planet at the same time. It's insect-based and cats love it.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

286 avis

5 étoiles
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1 étoile

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4,4

Tous les avis

(286)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Our cat absolutely loves these

Our cat absolutely loves these, she can't get enough. My wife gave some to a colleague at work for her cats to try and they love them too. She will be ordering some if she hasn't already. Highly recommended.

8 septembre 2021
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Réponse de Lovebug Pet Food

Sounds like we've got lots of happy customers, fantastic! 😻

Noté 4 sur 5 étoiles

Will be buying more.

Gave to my cat to try, she started of slowly the first couple times as she wasn't sure but after that she loved it. Will be buying again.

7 septembre 2021
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Réponse de Lovebug Pet Food

Sometimes a slow transition is the best way to switch for the cat's sensitive tummy, so this is great to hear thank you 😻

Noté 3 sur 5 étoiles

My cat ate the biscuits!😺

My cat ate the biscuits. But they're three times more expensive than the 1kg bag of biscuits I normally buy. 😪 Plus they're not vegan.🤷‍♀️

7 septembre 2021
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Réponse de Lovebug Pet Food

Vegan we definitely aren't 🐛 and unfortunately the price is reflective of the innovation and product development of this new type of food. As we grow we hope to be able to change this. 😻

Noté 5 sur 5 étoiles

I am very impressed with the product…

I am very impressed with the product and the customer service. Our first order was lost in the post but was replaced immediately by a very helpful customer services staff member Sarah. Our cat (an older and very conservative one) showed no hesitation to try his new food - in fact, he clearly loves it!!! Will be ordering again. As a super bonus - this is kinder to the enviroment too.

6 septembre 2021
Avis spontané
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Réponse de Lovebug Pet Food

What a wonderful review, thank you so much for taking the time to leave it. Great to hear that your cat is a fan too! 😻

Noté 4 sur 5 étoiles

The product looked fine

The product looked fine, just like other cat food. Unfortunately my elderly cat couldn’t be tempted.
I have no complaints with the company, my future order was easily cancelled.

5 septembre 2021
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Réponse de Lovebug Pet Food

Sorry to hear it didn't work out, cats are notoriously fussy, and bugs aren't for everyone! 😻

Noté 3 sur 5 étoiles

Lovely idea

Lovely idea, but cats wouldn’t eat it. Tried everything.

5 septembre 2021
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Réponse de Lovebug Pet Food

Sorry to hear that your cats didn't share your enthusiasm 😿

Noté 1 sur 5 étoiles

Not for us

Great idea and a quality product. Unfortunately it was not even worth sniffing by our cat. We did persist but the cat was having none of it. We ended giving it away. Maybe a smaller sample should be available to test each animal?

4 septembre 2021
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Réponse de Lovebug Pet Food

Sorry to hear your cat wasn't as keen on our product as you were. Please feel get in touch to arrange a refund as we are currently offering 100% money back guarantee 😻

Noté 5 sur 5 étoiles

Excellent service, happy cats

I was pleased that I took advantage of the free sample offer as it provided the opportunity to assess the cats’ willingness to accept a new kibble. Young cat has eclectic tastes and simply accepted the new food. Old cat is fussy! He has no teeth but enjoys this new food as part of the daily offering. All in all a happy outcome. The customer service offered by the Lovebug team is good.

3 septembre 2021
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Réponse de Lovebug Pet Food

Thanks so much for your feedback, it's really great to hear we've made your two furry friends happy 😻😻

Noté 5 sur 5 étoiles

Cats loved it

I have two cats, one is a very fussy eater. They both loved the lovebug kibble and cant get enough. Its quite expensive unfortunately.

3 septembre 2021
Avis spontané
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Réponse de Lovebug Pet Food

That's amazing, great news thank you 😻

Noté 3 sur 5 étoiles

Great service but unfortunately neither…

Great service but unfortunately neither of my cats will touch this, neither will our hens…who will eat anything!

3 septembre 2021
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Réponse de Lovebug Pet Food

Oh dear, doesn't sound like we've won any fans in your house! Did you try to follow the transition guide, sometimes it can take a while to switch cats to a new diet? Failing that feel free to get in touch for a refund hello@lovebugpetfood.com 😻

Noté 1 sur 5 étoiles

Unfortunately not one of my 3 cats…

Unfortunately not one of my 3 cats liked love bug biscuits. So wouldnt buy again

2 septembre 2021
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Réponse de Lovebug Pet Food

Sorry to hear it didn't go down well with your brood. Did you follow our transition guidelines? Failing that, please feel get in touch to arrange a refund as we are currently offering 100% money back guarantee 😻

Noté 5 sur 5 étoiles

I'm so pleased to have found somthing…

I'm so pleased to have found somthing to feed my cat that doesnt contribute to the climate emergency, plastic pollution or the cruel treatment of other animals. I hope the insects are raised and kept in good conditions and humanely killed...nothing is mentioned about this. My cat likes it though still only when mixed 50/50 with his normal biscuits and so do the hedgehogs in my garden!

30 août 2021
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Réponse de Lovebug Pet Food

Thanks so much for the great feedback. The welfare and treatment of our insects is really important to us. 😻💜🐛🌎

Noté 5 sur 5 étoiles

Perfect pet food,

Perfect pet food,
This complete cat food is wow. My cats won't leave it alone.
I put some in their bowl and within the day it is gone.
I even mix it with wet cat food and that is eaten with great delight.
Thank you will order again.
Best ever cat food.

27 août 2021
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Réponse de Lovebug Pet Food

Perfect feedback! Thank you so much 😻

Noté 5 sur 5 étoiles

Fantastic

Customer care, general service, and idea of Lovebug is amazing. My cat generally prefers wet food though so some days he'll eat the kibble and other days he won't. Still, on the days he's in a dry food mood Lovebug is a great option.
Edit: Trustpilot asked for a general overview and a specific product review but doesn't seem to show the specific product review I left.
It would be good if Lovebug eventually make a wet food range and age ranges such as senior. Insect-based cat food is such a good idea for the environment and even for vegans looking for the best compromise with obligate carnivore furbabies.

27 août 2021
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Réponse de Lovebug Pet Food

Thanks so much for taking the time to leave such a great review. We are just focussing on the kibble for now, but who knows in the future.. 🐾🌎

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