Love Jewellery have been amazing from ordering through to deliver. They have kept me informed of every step. I ordered a fingerprint necklace and a projection charm and they were beautiful. I also rec... Voir plus
L'entreprise a répondu
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This was bought as a gift for my cousin who had recently lost her beloved dog. She was so delighted with it that she wanted another! The design was beautiful and the customer care was exceptional.
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Had been seeing these on my Insta feed for a while & thought they looked great. Item was ordered as a gift, missed the date needed as wasn’t delivered for over 2 weeks despite the delivery times given... Voir plus
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Very easy uploading process, kept updated on order through to delivery. Delighted how it’s turned out and hoping my friend will love it too
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À propos de l'entreprise
Écrit par l'entreprise
If you have any issues with your order please allow us to make it right - contact us at info@lovejewelry.co.uk for a prompt response! Before writing a review, please ensure you have purchased from ourselves www.lovejewelry.co.uk and not from a different company! Welcome to Love Jewelry, your UK-based store, where passion meets craftsmanship. Personalise your style with our personalised photo bracelet and photo necklace, each piece crafted to reflect your unique story. Immerse yourself in the charm of our photo projection jewellery creating a lasting connection between you and your most cherished memories. The perfect memorial jewellery & keepsakes.
Coordonnées de contact
20 Wenlock Road, London, N1 7GU, London, Royaume-Uni
- info@lovejewelry.co.uk
- lovejewelry.co.uk
4,5
Excellent
834 avis
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Price and quality of product good
Price and quality of product good.
Order well in advance as can take few weeks to arrive.
12 mars 2026
Avis spontané
Réponse de Love Jewelry
Hi Vicky, thank you for your feedback! We’re glad you’re happy with the price and quality of your item. We truly appreciate your patience and support! x
Such a beautiful bracelet
Such a beautiful bracelet, and really quick delivery
13 mars 2026
Avis spontané
Réponse de Love Jewelry
Hi Nikki, thank you for your lovely review! We’re so pleased you love the bracelet and that it arrived quickly. We truly appreciate your support! x
I still haven’t received my item 3…
I still haven’t received my item 3 weeks later.
Keep asking for a refund but company keep ignoring my request.
First reply, 5 to 10 days, second reply sorry for the inconvenience its a technical issue we are working on it, third reply the item is now dispatched with Royal Mail. No updates on Royal mail side
Ignoring my messages for a full refund.
I only wish I'd have read all the reviews before ordering from this company.
I believe that I will probably not even see this bracelet. No telephone number to contact, just email.
Scam
Absolute disgraceful service for a company that offers sentimental gifts, AVOID THIS COMPANY AT ALL COSTS.
17 février 2026
Avis spontané
I ordered an item from love jewellery…
I ordered an item from love jewellery at the beginning of February for my cousin birthday on the 18th February its now 10th March and still haven't received anything 😡😡 after emailing them they said there was a problem with the order and its now being sorted that was a couple of weeks ago and have received item or heard from them i wouldn't recommend anyone order from this company
10 février 2026
Avis spontané
Still haven’t received my item 3 weeks…
Still haven’t received my item 3 weeks later.
Keep asking for a refund but company keep ignoring my request.
Absolute disgraceful service for a company that offers sentimental gifts, AVOID THIS COMPANY AT ALL COSTS.
3 mars 2026
Avis spontané
Damaged product, missing item
1) Was informed 5-10 working days for delivery. Item arrived 23 days later.
2) Photo in bead has a scratch/hair covering my aunt's face. This was meant to be a memorial gift for my mum, but half the face featured is damaged and covered.
3) "Free gift" bracelet never arrived either.
It is all but a scam.
Please, please avoid - especially if you're wanting a thoughtful gift.
I made the mistake to order with this company - please DO NOT do the same.
5 mars 2026
Avis spontané
I'm well chuffed with my bracelet
I'm well chuffed with my bracelet, they did a great job! It would've been nice to receive some communication to say they'd received it, was being worked on etc. Otherwise I'm happy! My bracelet is like new! :)
5 mars 2026
Avis spontané
Réponse de Love Jewelry
Hi Ann, thank you for your lovely feedback! We’re so pleased to hear you’re happy with your bracelet and that it’s like new again. We really appreciate your suggestion on communication and your kind words, thank you for your support! x
Poor service!
Ordered a photo necklace for a friend whose father had passed away - ordered 12 Feb and website claims max processing/delivery time of 10 days. It is now 5th March and she has still not received it. Have sent numerous emails and keep getting fobbed off , tracking shows it has been sent to Royal Mail on 1st but in RM tracking they are still waiting to receive the item?!
My friend had the funeral yesterday and I had hoped she would have the necklace by then - the sentiment of the gift is now lost and the company need to step up
AVOID AT ALL COSTS!
5 mars 2026
Avis spontané
I don’t recommend any one to buy here i…
I don’t recommend any one to buy here i purchased 15 days ago and just say we have some technical issues and bla bla bla we text you son
12 février 2026
Avis spontané
Item not received
Ordered on the 11th Feb … still waiting for item to even be dispatched. Live chat useless
11 février 2026
Avis spontané
No happy at all very long waiting…
No happy at all very long waiting delivery and poor quality can't even scc the pictures in a necklace never again
9 février 2026
Avis spontané
Worth the Wait.
Beautiful items. Detail is amazing. Delivery takes so much longer than stated so wouldn't buy if in rush to receive but is definitely worth the wait otherwise.
23 février 2026
Avis spontané
Réponse de Love Jewelry
Hi Zoe, thank you for your lovely feedback! We’re so pleased you’re happy with the detail and quality of your items. We truly appreciate your patience and your kind words, thank you for your support! x
Bracelets are very small
Bracelets are very small, ordered and struggles to fits my wife's wrist, told to clip onto the little hole, doesn't look great, poor customer service
2 février 2026
Avis spontané
Beautiful bracelet for my late husbands…
Beautiful bracelet for my late husbands memory. Good communication and prompt delivery. Thank you
20 février 2026
Avis spontané
Réponse de Love Jewelry
Hi Jackie, thank you for your heartfelt review. We’re truly honoured to have created something in memory of your late husband, and we’re so pleased you were happy with the communication and prompt delivery. Thank you for your trust and support. x
Great Bracelet good customer service…
Great Bracelet good customer service Thank you
21 février 2026
Avis spontané
Réponse de Love Jewelry
Hi Tyler, thank you for your kind review! We’re so pleased you’re happy with the bracelet and our customer service. We truly appreciate your support. x
Réponse de Love Jewelry
Hi Kirsty, thank you for your lovely review! We’re so pleased to hear everything went smoothly and that you’re a very happy. We truly appreciate your support! x
Beautiful necklace my partner loved it…
Beautiful necklace my partner loved it so thank you very much
20 février 2026
Avis spontané
Réponse de Love Jewelry
Hi Anthony, thank you for your kind review! We’re so pleased to hear your partner loved the necklace. We truly appreciate your support. x
Excellent postage timing,lovely…
Excellent postage timing,lovely packaged and very happy with everything,thank you
11 février 2026
Avis spontané
Réponse de Love Jewelry
Hi Teresa, thank you for your lovely feedback! We’re so pleased to hear you were happy with the postage timing and packaging. We truly appreciate your support, thank you!
The jewelry I get nice
The jewelry I get nice, photo in where you can probably see. And if any problems whey always helps to figure out it. Thank you, I love it 😻🤍
11 février 2026
Avis spontané
Réponse de Love Jewelry
Hi Aleksandra, thank you so much for your lovely review! We’re so pleased you’re happy with your jewellery and that you can see the photo clearly. It means a lot to know you feel supported whenever you need help. Thank you for your kind words! x
My items I ordered come beautifully…
My items I ordered come beautifully packaged and the necklaces and bracelet was just has beautiful has image on site and I love them definitely use this company again
18 février 2026
Avis spontané
Réponse de Love Jewelry
Hi Kerry, thank you so much for your lovely feedback! We’re delighted to hear your items arrived beautifully packaged and that you love your necklaces and bracelet. We truly appreciate your support and look forward to serving you again in the future. x
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