Noughty  Avis 

Tried many conditioners with some costing £50 plus frizz reducing products and Brazilian straightening. Sadly none worked. Was recommended Naughty products and now use their conditioner and frizz easing product. These are the first things that have ever worked on my dry frizzy hair and would highly recommend

Fantastic product selection, I use frequently, they provide spot on customer service and I would highly recommend.

Amazing products & great customer service. Always going above and beyond to help with quick responses.

The products are amazing, the delivery times are great and the customer is second to none. They really go the extra mile to make sure their customers needs are satisfied. Highly recommended

Amazing products and fantastic communication from the customer service team. These really stand out from the market and you can tell the difference in quality after first use with everything I have used so far.

Amazing customer service! More than just a brand, it’s like talking to a friend about your hair.

Long-time customer of Noughty, works for my curly hair - love their products!

The products are amazing, I’ve been using them for some time and can really recommend them. Recently I had an issue where Royal Mail failed to deliver and returned the items. I emailed Noughty and the service I received was outstanding. I had a reply immediately, from a real person not an automated response. Rhea checked whether the order included Christmas presents and I was offered a refund with a code to order with the same offer so that I would receive the items in time for Christmas. So refreshing to engage with a company that has amazing customer service. I would recommend Noughty 100%.

I had my parcel stolen and emailed Noughty to explain and ask if there was anything they could do - although.itnwas a longshot and I was expecting a no. They resent the parcel no questions asked. Will definitely be ordering again. Great products and great customer service.

Love the products but also backed up by solid customer service. Fabrastic!

I’ve been using Noughty products for years now. Love the quality of the shampoos and conditioners and was pleasantly surprised when Noughty expanded their range to include body care products. Love the shower gel and shower oil. It’s great to have a really good selection of silicone and SLS free products.
Always been happy with the delivery too.

I love the Noughty products. I use the Wave Hello, Frizz Magic and Hello Curls products. I have always found the Customer Support team to be helpful if I have an issue. The only recommendation that I would make is to simplify the rewards system - I find it very complicated and difficult to use.

Rhea was an absolute angel today. I stupidly didn't check my order before paying and only realised after that the shipping was my old address. I emailed right away and Rhea got back to me in less than an hour, swiftly sorting it to change to my current address before the order was dispatched. Thank you again, Rhea.

Today I dealt with the lovely Rhea, she was absolutely fantastic, replied to my emails so promptly answering my questions and queries. As a new customer who adores their hair products because they actually do work!! Alongside this customer service on top just fills me with even more confidence in the company and their products! Thanks again Rhea, you were great! X

I had to contact customer service about my order. They replied quickly and helped me solve my problem. Communication was friendly and polite as well. Can’t fault the customer service given today.

I have used the shampoos and tonics for sometime now. Products are great, customer service is excellent, delivery prompt, all for a very reasonable price.

Worst brand ever! I had lovely long thick curly hair , now after 8 months of using this rubbish my hair is thinning and getting shorter by the day. My hair has never felt or looked clean and always had a random smell to it, and my scalp ended up dry and lumpy and itchy
Back to supermarket brand and after 1 wash my hair literally was squeaky clean , felt and smelt clean , and bloody looked clean ! And no scalp irritations yet!

I recently had an inquiry about the fragrances in some of their products, as none were described on the website. I suffer from migraines and can't use many perfume notes. Rhea got back to me within minutes, answered my questions, and made me feel heard in what I was asking. It was wonderful to actually have my concerns listened to!

This was my second time buying from Noughty. I bought some hair care products for my mum for her birthday. Because I wanted to make sure the package arrived before her birthday, I paid extra for next business day delivery. However the package did not arrive until the afternoon of her birthday. I tried contacting Noughty via their chat service, but I still haven't had a reply. So disappointing to pay extra for a service which fails to deliver. What a joke!
Edit: the customer service team reached out and refunded the cost of delivery, which was really appreciated