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Noté 1 sur 5 étoiles

I have been an Only Curls customer since 2021. I had purchased the whole product line, including (and most importantly) a scalp exfoliator they introduced shortly after I started purchasing f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What a fantastic small company. All dedicated to us curly wurlies. Fantastic customer service. It shows the nature of the company when the CEO Lizzie is on hand to answer queries and issues her self... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love Only Curls! I started using the products 2yrs ago after years of straightening my hair and the condition is so much better since using the products. The customer service has been fab, the staff... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I discovered only curls 2 years ago and it’s been life changing I had super frizzy horrible hair . I ordered the starter pack and never looked back ! It’s amazing I now like my hair and embrace my cur... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de produits capillaires

Écrit par l'entreprise

Only Curls are on a mission to encourage curly haired people of all textures to ditch the chemicals, forget the straighteners and start loving their natural curls. We are a small London based company that are simply passionate about curly hair. We understand that curly hair is fragile and needs special care. All our styling products are packed with natural nourishing ingredients that penetrate and hydrate the hair, bringing curls back to life. All items are tested on our own curls (not animals) and we are confident that our products deliver gorgeous, happy, bouncy curls. Every time.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

812 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Only Curls is a thumbs up 👍

I absolutely love Only Curls. Their products are fantastic and great for my curly hair which can be unruly and unpredictable. My daughter uses Only Curls also and she’s very happy. The comb and hair towel are recent purchases and they are great.
Customer Service is lovely too. So friendly!

2 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I love these products

I have been using Only Curls products for several years and love them. The team are brilliant too - so quick at dealing with any queries or delivery issues.

3 avril 2026
Avis spontané
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Réponse de Only Curls

Thank you so much for your lovely words and for supporting us for several years, it means so much to us 💕

We’re so happy to hear you love the products and that our team has been helpful when you've needed us ✨

Noté 5 sur 5 étoiles

Finally I’m going to stick with being curly!

I’ve tried dozens and dozens of curly products when I have a moment of ditching the straighteners… but none of it works, and I’ve always gone back to the straighteners… that was until I found Only Curls a few years back. So that’s it, I am a curly girl for good now, not even thinking of picking up the straighteners, embracing the curls, being the real me, and feeling really good about it!
Real curly people working out products that work. My curls have gone from strength to strength, and there is a whole suite of washing and styling products and so much advice online and in their friendly community groups to refine what works for you. I’ve gone from thinking it’s too much hassle, and takes too long to care for and style in a expensive way, to spending less than I ever did, quicker than it ever was, and finally loving my hair, that’s all thanks to Only Curls.

1 avril 2026
Avis spontané
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Réponse de Only Curls

We absolutely loved reading this 😍 It makes us so happy to hear you’ve fully embraced your curls and are feeling like the real you. That’s exactly why we do what we do!

A routine that feels easier, quicker and more enjoyable is the aim, it's great to hear your curls are thriving. Thank you for being part of our curly community and sharing your journey with us xx

Noté 5 sur 5 étoiles

Where do I even start…

Where do I even start. The girls who offer support day in and day out, the products, the service, everything is absolutely incredible. I’m complimented daily on my hair and it’s given me so much confidence thanks to only curls! I would highly recommend it to anyone! I’ve used the products for a couple of years now and would not use anything else.

1 mai 2026
Avis spontané
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Réponse de Only Curls

This has absolutely made our day 💕 Thank you so much for your kind words and for being part of our curly community!

We’re so happy to hear your curls are bringing you confidence and daily compliments, that’s exactly what we hope for. We’ll always be here to support you and your curl journey ✨

Noté 5 sur 5 étoiles

The products really work!,

Fantastic products and customer service. After 10yrs battling with my thinning curls, I’ve found products that actually do what they say. This is the best my hair has been in a very long time. Thank you! x

1 mai 2026
Avis spontané
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Réponse de Only Curls

This means so much to us, thank you💖 We’re SO happy to hear your curls are in their best shape after such a long journey trying to find the right fit.

We feel proud to make products that genuinely support curls and help them thrive. We really appreciate you taking the time to share this, and we’re so glad you’re seeing such great results ✨

Noté 5 sur 5 étoiles

Products actually do what is…

Products actually do what is advertised. I was sceptical initially. I've always had curly hair, but suffered with frizz. Only Curls products have almost eliminated this. My hair is curlier and the frizz is under control.

1 mai 2025
Avis spontané
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Réponse de Only Curls

Thank you so much for your lovely feedback! We’re really glad you gave us a try even after feeling a little sceptical, and even happier to hear your curls are more defined with frizz under control. That’s such a great result ✨

Noté 5 sur 5 étoiles

Fab customer service

I have tried a few of their products, some have worked and some haven't. I don't think that's a fault of the products though, as hair types are so different not one product fits all hair types though.

What I will say is their customer service is 1st class. That on its own deserves 5 stars.

1 mai 2026
Avis spontané
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Réponse de Only Curls

Thank you for your honest feedback 💕 You’re absolutely right! Curl types are so individual, and we completely appreciate products work different for different people - we really appreciate you recognising that.

We’re especially happy to hear our customer service has made a 5-star impression ✨ You know where to find us if you need anything x

Noté 5 sur 5 étoiles

Love Love Love 🔥🔥🔥🔥

Love Love Love 🔥🔥🔥🔥
Amazing products, fantastic customer service. A beautiful group of ladies who can't help you enough. Highly recommend 🥰🥰🥰

29 mars 2026
Avis spontané
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Réponse de Only Curls

We LOVE this energy 💕🔥

Thank you so much for your kind words! We’re so happy you feel supported by both our products and our team, it truly means the world to us 🥰

Noté 5 sur 5 étoiles

Amazing customer service

I love Only Curls! I started using the products 2yrs ago after years of straightening my hair and the condition is so much better since using the products. The customer service has been fab, the staff I've had contact with have been so helpful in helping me with any queries I have had. Best customer service I've had from a company in years

1 mai 2026
Avis spontané
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Réponse de Only Curls

Thank you so much for your kind words! ❤️
It’s wonderful to hear your hair condition has improved so much over the last 2 years and that our team has been able to support you along the way. We really appreciate your loyalty, so glad to have you part of our curly community ✨

Noté 5 sur 5 étoiles

Love these products

Love these products! They are so good for curly hair and have really helped in supporting my journey to loving my curls!
The customer service team are amazing and very responsive- would not go anywhere else x

1 mai 2026
Avis spontané
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Réponse de Only Curls

Thank you for such a lovely review 💕 We’re so happy our products are supporting your curl journey and helping you love your natural texture more and more!

We really appreciate your kind words about our customer service team too, customer care is our top priority so this means a lot 🥰x

Noté 5 sur 5 étoiles

Absolutely Fantastic!

Took me too many years to find these amazing products. Purchasing the starter kit was the best thing I did for my hair! Couldn’t do without OC now.
Their customer service is 2nd to none & that is coming from a customer service manager. Thank you!

1 mai 2026
Avis spontané
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Réponse de Only Curls

This means so much, thank you ☺️ We’re SO pleased the Starter Kit has made such a difference for your hair.

It's especially lovely to hear such high praise from someone working in customer service too ✨ We really appreciate it!🥰

Noté 5 sur 5 étoiles

Only Curls are just the best products

Only Curls are just the best products - they have absolutely changed the way I style my hair. After over 30 years of using straighteners, they helped me realise that I have lovely natural curls not just a frizzy mess. Their customer service is second to none, so responsive and will always help with any questions or advice. The Only Curls website has really great tutorials to help you use their products and make the most of your beautiful curls. I only wish OC had been around when I was younger so I could have embraced my curls earlier.

1 mai 2026
Avis spontané
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Réponse de Only Curls

Thank you so much for this incredibly thoughtful review💕 It’s amazing to hear how your confidence in your natural curls has grown after so many years.

We’re also really glad the tutorials and support have helped you along the way, that's exactly what we'd hope for ✨

Noté 5 sur 5 étoiles

A curly dream company.

What a fantastic small company. All dedicated to us curly wurlies. Fantastic customer service. It shows the nature of the company when the CEO Lizzie is on hand to answer queries and issues her self.
As for the products they are fab. The tutorials teach how to use every product.
It even taught an older curly how to embrace her curls for a much more natural look that's taken years off my appearance. Just fab.

1 mai 2026
Avis spontané
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Réponse de Only Curls

This is so lovely to read, thank you so much for sharing 💕
We’re so happy our tutorials, products, and support have helped you embrace your curls and feel more confident. And we’ll be sure to pass your lovely words on to the team (and Lizzie too!) 🥰

Noté 5 sur 5 étoiles

Absolutely love these products

Absolutely love these products, they made me embrace my curls & I haven’t looked back! You need to try the different products & combinations to see what works for you. My faves are the clarifying shampoo & the mega hold gel

1 mai 2026
Avis spontané
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Réponse de Only Curls

We’re so happy to hear our products have helped you embrace your curls and feel confident in them, that’s exactly what we hope for!💖

We love that you’ve found your favourites in the clarifying shampoo and mega hold gel too ✨ And we completely agree, it’s all about finding the right combination for your curls.

Thanks so much for sharing your journey with us 🥰x

Noté 5 sur 5 étoiles

I discovered only curls 2 years ago and…

I discovered only curls 2 years ago and it’s been life changing I had super frizzy horrible hair . I ordered the starter pack and never looked back ! It’s amazing I now like my hair and embrace my curls it’s easy to use and you don’t actually use a lot so the bottles last ages . The customer service is just as good as their so lovely and helpful, il never stop using it a big thank you to them

1 mai 2026
Avis spontané
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Réponse de Only Curls

Thanks so much for sharing this lovely review! We’re so happy to hear your curls have transformed over the last 2 years and that you’re feeling confident embracing them now 💖

We’re also so glad the Starter Pack has worked so well for you and that you’ve found the products easy to use and long-lasting ✨ Your kind words about our customer service mean a lot too, we’ll make sure the team sees this 🥰

Thank you for being part of the Only Curls community!

Noté 1 sur 5 étoiles

Customer service is terrible—so I am switching.

I have been an Only Curls customer since 2021. I had purchased the whole product line, including (and most importantly) a scalp exfoliator they introduced shortly after I started purchasing from them.

It was amazing! The. They cancelled it. No warning, nothing. Just gone. I have been told now for just over 3 years, “be patient it is coming back”.

After 3 years of nothing, I asked them if they could send me the list of ingredients that were in the label of the original product so that I could find something else to use. Not their special formula, just the ingredients as listed on the label (which I would have kept if they had told me that they were cancelling it).

Twice this week, I have been told no. They will not provide that very basic level of customer service. They are “reformulating” and that “takes time” 😤

There are a LOT of other companies out there who provide excellent products for curly hair, which is great, because after this level of customer service, I am done with Only Curls.

29 avril 2026
Avis spontané
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Réponse de Only Curls

We’re really sorry for your disappointment here.
We pride ourselves on offering great customer service and have done our best to respond to your queries and keep you updated. While it’s very rare for us to discontinue products, we completely understand how frustrating this can be when it’s a favourite.

Unfortunately, due to internal delays, our scalp scrub still isn’t quite ready yet. As advised, we’re currently hoping to have this available by the end of the year.

While we’re unable to provide the full ingredient list for a discontinued product that’s no longer live on our site, we’d absolutely be happy to share the key ingredients with you to help guide you in the meantime.

We value you as a long-time customer and are sorry this has been such a frustrating experience for you. We’ll be in touch via email to help further 💕

Noté 5 sur 5 étoiles

Curly curls and calm child.

My daughter has curly hair and would get really stressed out trying to tame and style it, it was a struggle. We came across only curls on social media so ordered the starter kit.
These products are amazing and the 4 step process is easy to follow. She was over the moon with the results and actually looks forward to washing and styling her hair. I finally have a happy child who can embrace her curls. I will be ordering the full size products now.

10 avril 2026
Avis spontané
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Réponse de Only Curls

Thank you so much for this lovely review! We’re so pleased to hear Little Curls has helped turn hair wash day from a struggle into something your daughter now looks forward to 🥹✨

Knowing she feels happy and confident embracing her curls means the world to us. Feel free to reach out if you need anything at all, we're always here to help 💕

Noté 5 sur 5 étoiles

wavy curls

I started using the wavy bundle and have found the products excellent. Not only does my hair feel very soft but my wavy curls hold their shape, meaning that I haven’t had to wash my hair as frequently as before. The wavy curls are more defined and I can let my hair dry naturally rather than blast it with heat. Thanks Only Curls.

18 avril 2026
Avis spontané
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Réponse de Only Curls

This was so lovely to read! We’re so happy to hear the Wavy Bundle is working so well for you. Softer hair, better definition and less washing is exactly what we love to hear! ✨

It’s amazing that you can now let your waves dry naturally and feel confident with them. Thanks so much for sharing 💕

Noté 5 sur 5 étoiles

Amazing!!!!

Amazing!!!!! I have had curly hair all my life but as I am allowing my grey to come through it’s growing straighter and soft. Can’t do anything with it. I tried the starter bundle for curly hair and won’t use anything else. And when my order arrived one of the pumps had broken. I emailed and a new one on the post same day. Excellent products!!!

15 avril 2026
Avis spontané
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Réponse de Only Curls

We’re so happy to hear the Starter Bundle has worked so well for you, especially with those texture changes!
We're so pleased we could get that replacement pump out to you quickly too! Thanks again for your lovely support, it really means a lot 💕

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