Lovepop Cards Avis 

1 070
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I like the selection of cards. They are fun, cute, and long lasting especially the flower bouquets. They have cards for every occasion. Also, the colors are great. I intend on purchasing more ca... Voir plus

Noté 5 sur 5 étoiles

Terrific company! My cards were of great quality and absolutely undamaged by shipping. And unlike so many online shops I was able to reach them by phone quickly for a question. I wasn't sure when to e... Voir plus

Noté 5 sur 5 étoiles

I've ordered from Lovepop Cards quite a few times so I knew when I needed a beautiful card for the passing of a pet in our family, I turned to them. I was sad when I hadn't received it, however, with... Voir plus

Noté 1 sur 5 étoiles

Company promises a 3-5 shipping time and I have been waiting for 2 weeks to receive one card for Father's Day. If you want to track your order, they ask for more money to have access to that informati... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de cadeaux
  2. Magasin d'articles de loisirs

Écrit par l'entreprise

A Lovepop is more than a card. The intricate 3D paper sculptures are designed by naval engineers on cutting-edge software and then handcrafted in the Asian art form of sliceform kirigami. Whether it’s a wedding or birthday, if you’re saying thanks (for not mentioning that thing that happened in Vegas) or celebrating (a co-worker’s compulsive love of cats), we’ve got you covered.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(1 070)

253 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My cards

I like the selection of cards. They are fun, cute, and long lasting especially the flower bouquets. They have cards for every occasion. Also, the colors are great. I intend on purchasing more cards from Lovepop. I enjoy their creative sense.

30 juillet 2026
Noté 5 sur 5 étoiles

Terrific company

Terrific company! My cards were of great quality and absolutely undamaged by shipping. And unlike so many online shops I was able to reach them by phone quickly for a question. I wasn't sure when to expect my delivery and they assured me it would arrive that day. It did! They even sent an email to follow up to make sure all was well. I will order from Lovepop Cards again. Great experience overall!

21 juillet 2026
Noté 2 sur 5 étoiles

$5k + Down the Toilet!

After spending $5k+ over several years and enjoying the cards very much, I was sent a points notification email and a link to purchase additional cards. The link did not match up with the email. Customer care email was the worst I have experienced. They advised to purchase the large card order and that they would fix it later. So spend my money and hope that an offshore call center staff member would accept my word of the issue. They simply needed to correct the link or the online order BEFORE i submitted payment and they chose not to. I finally sent a letter (4/2/26) to John Wise and Kathryn Stewart - Corporate Office in Massachusetts. NO response as of this date. Will be spending my large card budget elsewhere. Sad situation that a great product can go down the toilet because of bad customer service. **In the response, LovePop clearly either didn't read the review or don't care. The initial Customer Care communication was the worst I've experienced and the reply is to "give our team a call". So it is clear that either this is an AI Response or the Human did not clearly read the initial communication.

30 mars 2026
Avis spontané
Logo de Lovepop Cards

Réponse de Lovepop Cards

Hi MJ,

Thank you for sharing your feedback, and we sincerely apologize for the experience you had with us. This is certainly not the standard of service we strive to provide.

We would love the opportunity to make things right. Please give our team a call directly at (888) 687-9589 between Mon–Fri: 8 AM–8 PM EST and Sat–Sun: 9 AM–6 PM EST so we can look into your situation and help resolve this for you as quickly as possible.

Noté 5 sur 5 étoiles

Great Cards, Amazing Customer Service

The cards are always amazing and I have ordered from them multiple times. The last order got lost in transit but the customer service team was great and got it rectified very quickly.

9 juillet 2026
Noté 5 sur 5 étoiles

Kind & understanding customer service!!

I've ordered from Lovepop Cards quite a few times so I knew when I needed a beautiful card for the passing of a pet in our family, I turned to them. I was sad when I hadn't received it, however, with the help of their customer service, they double-checked my address and have sent me a replacement and expedited the shipping! I am so grateful for Mary who was extremely helpful from the very beginning. Not only are their cards gorgeous, their customer service is amazing as well. HIGHLY RECOMMEND!! ♥ Carla

8 juillet 2026
Noté 5 sur 5 étoiles

The Customer service was terrific in…

The Customer service was terrific in responding to my request to replace a card that did not match the quality of the image of the same one on their website. Super fast response and solution-oriented. I greatly appreciated that they sent a replacement card that I could pick from their collection, since I had to mail the card I'd ordered, even if it was not as expected, because Father's Day was around the corner, and I didn't need a duplicate of the same Father's Day card for future years.

22 juin 2026
Noté 5 sur 5 étoiles

I had an outstanding experience with Lovepop Customer Happiness, Dave and Ash

I had an outstanding experience with Lovepop, and I especially want to thank Dave for his incredible customer service. He truly live up to the Lovepop Customer Happiness department name.

When I called the store to ask about a specific product, Dave immediately put my mind at ease. He confirmed that the item I wanted was in stock, made sure I could pick it up right away, and honored the advertised price. His reassurance and attention to detail made the entire process completely stress-free.

What really stood out was how attentive and thoughtful Dave was. He followed up, answered all of my questions, and treated both me and my family with genuine kindness and respect. It's rare to receive customer service that makes you feel so valued.

Ash was also very attentive when my family visited the store.

Thank you, Dave, and thank you, Ash and Lovepop, for making this such a wonderful experience. Because of the outstanding service we received, my family and I will definitely be coming back again and again. Highly recommend!

25 juin 2026
Noté 5 sur 5 étoiles

Wonderful product

Wonderful product, great delivery, and excellent customer service. I have purchased multiple cards from them and the recipients are always so happy to receive them. The most recent card I purchased was for my dad for Father’s Day. The cards are unique and special compared to your average card. Definitely recommend this company!

23 juin 2026
Noté 1 sur 5 étoiles

Don't waste your time, just go with Amazon

Company promises a 3-5 shipping time and I have been waiting for 2 weeks to receive one card for Father's Day. If you want to track your order, they ask for more money to have access to that information. Reach out to customer service and get told that it's a 3 day wait before you can speak to anyone. Try to just cancel the $16 card and am unable to since apparently it got shipped SOMEWHERE but who knows where. I would never recommend this to anyone when you can get something similar off of Amazon for at least half the price and tracking that requires zero extra money.

4 juin 2026
Avis spontané
Logo de Lovepop Cards

Réponse de Lovepop Cards

We are so sorry to hear about this frustrating experience, Heather. We always want your cards to arrive in time for your special moments, especially for Father's Day, and it is incredibly disappointing to hear about these tracking and customer service delays.

We would love the chance to make this right for you. Please reach out to our Happiness Team directly at hello@lovepopcards.com or call us at (888) 687-9589 so we can look into your order and find a solution.

–Lovepop 💌

Noté 5 sur 5 étoiles

everybody is great

everybody is great ! Thank you

16 juin 2026
Logo de Lovepop Cards

Réponse de Lovepop Cards

Thank you so much, Richard! We are absolutely thrilled to hear that you think everybody is great. Your kind words mean the world to our team, and we truly appreciate your support!

–Lovepop 💌

Noté 5 sur 5 étoiles

Works of Art - Works of the Heart!

I received 2 daisy cards and I love them! They are so beautifully made, I belong to the P.E.O. Sisterhood and our flower is the marguerite - the DAISY! Our two retirees, who I am giving these to, will treasure these works of art - works of the heart! I am very glad to support Vietnamese artists. I will be ordering more Lovepop Cards, for sure! I want some, too!!!

14 juin 2026
Logo de Lovepop Cards

Réponse de Lovepop Cards

Thank you so much for sharing the love, Janet! We are absolutely thrilled to hear that our daisy cards are perfect for celebrating your P.E.O. Sisterhood retirees. It means the world to us that you appreciate the beautiful craftsmanship of our artists and view them as "works of art — works of the heart!" We can't wait to help you pick out some cards for yourself next time!

–Lovepop 💌

Noté 5 sur 5 étoiles

Excellent customer support!

I had a really great experience with Lovepop's customer service team while dealing with a missing package. They were quick to respond and made the entire process very straightforward and stress free. Shout-out to Dave, who was extremely helpful! He was polite, professional, and kept me in the loop throughout the whole process. I really appreciated the care that he showed with my order, and appreciate the time he took to make sure I walked away satisfied with my order and experience.

11 juin 2026
Logo de Lovepop Cards

Réponse de Lovepop Cards

Thank you so much for the wonderful review, Samantha! We are absolutely thrilled to hear that you had such a great, stress-free experience with our customer service team. We will be sure to pass along your kind words and a huge shout-out to Dave for his politeness, professionalism, and care in making sure your missing package was taken care of. We truly appreciate you!

–Lovepop 💌

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus