I ordered on line with ease The process was straightforward a delivery spot was given and arrived on time Driver was very efficient with communicating and very helpful on arrival No complaints !
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Product of good quality, but was very disappointed with the delivery. Arrived on day planned at 16.45pm and the driver refused to place x6 crates of patio slabs onto my drive and leaving them on the p... Voir plus
L'entreprise a répondu
I was struggling to buy the individual porcelain slabs (most places only doing project packs) until I found LSD. The ordering process was simple and the communication was excellent. The day after I pl... Voir plus
The staff were very helpful and happy to discuss all aspects of different products. When a haulage company delivered some large heavy natural stone slabs damaged LSD & BSD promptly arranged to have th... Voir plus
À propos de l'entreprise
- Fournisseur de matériaux de pavage
- Fournisseur de pierres
- Fournisseur de sable et de gravier
- Jardinerie
- Magasin de pierres naturelles
Écrit par l'entreprise
Landscaping Supplies Direct, or LSD, is rapidly becoming one of the UK’s leading online suppliers for garden and landscape supplies. It is beginning to gain a significant advantage over its competitors due to being a direct importer of Indian sandstone paving as well as stocking specialist paving from top brands such as Marshalls, Stonemarket, Natural Paving, Bradstone and Globalstone (in no particular order!). We also supply cheap paving slabs for those working to a budget and we’re able to tailor and make mixed orders to cater for exactly what you're looking for. Landscaping Supplies Direct can deliver paving slabs direct to many homes across the UK within 5 working days with 'Next Day' and 'Saturday' delivery options available. LSD takes pride in employing staff who are friendly, approachable and highly knowledgeable about landscaping supplies.
Coordonnées de contact
Hardcores House, Rawson Spring Road, S6 1PD, Sheffield, Royaume-Uni
- 01142310911
- lsd.co.uk
4,6
Excellent
2 k avis
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A répondu à 83 % de ses avis négatifs
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Amazing stone
19 septembre 2025
Very helpful
Very helpful
Made phone enquiry and they really went out of their way to assist
7 octobre 2025
Avis spontané
Product was as described and in good…
Product was as described and in good condition on delivery. Delivery update post ordering could have been better but overall product arrived within expected timeframe. Carriers driver inexperienced but we got there in the end.
16 septembre 2025
Fantastic company
Super quick delivery and a fantastic price. We live in a difficult place for large vehicles but the delivery driver was well prepared with a motorised pallet mover so it wasn’t a problem. Wouldn’t hesitate to recommend or use again.
22 septembre 2025
Great service
Great service. Ordered, delivered. No fuss. Driver just put it in a sensible place as we were out. Perfect.
22 septembre 2025
Sandstone bricks
Delivered on time, quality products. Will definitely buy from LSD again.
12 septembre 2025
Home Garden Project.
Very good service easy to order , products perfect
for my project many thanks .
29 août 2025
Global Stone Limestone Imperial Blue
The Global Stone product we bought looks good now its laid. It wasn't in stock initially so we had to wait a bit though it did turn up in the end. The price was good so we are very happy.
10 septembre 2025
My item turned up on time as ordered
My item turned up on time as ordered, good price and a good product.
2 septembre 2025
Excellent service
Initial delivery was cancelled on due date as several slabs were broken.
After chasing this up, Rob arranged delivery in super quick time, no breakages this time!
27 août 2025
Ordered 7 samples but only 3 arrived
Ordered 7 samples but only 3 arrived, all at different times in different packages. Then I was randomly given a refund for 3 of the samples. No communication from them. Definitely living up to their name, LSD
9 septembre 2025
Avis spontané
Réponse de LSD & BSD - Landscaping & Building Supplies Direct
Hi Tom,
Thank you for your review. We appreciate you bringing this to our attention and want to extend our sincerest apologies for the problems with your order.
We had to source the samples from various suppliers, and unfortunately, some of the products have been discontinued or are currently out of stock. We have processed a refund for those items and sincerely regret any inconvenience this may have caused.
Your business is important to us, and we hope to have the opportunity to provide a better experience for you soon.
Best regards,
LSD
Good customer service
I placed an order for sandstone walling which was delivered promptly although unfortunately a large number of the tiles were broken. I contacted LSD and sent photos and replacement packs were despatched and received by me in Scotland within the week so very impressive service from LSD and Bradstone. My landscaper was also impressed and said he would definitely use them in the future
7 août 2025
Firm needs to do more research and listen to Locals Driver was the best and very helpful.
I disliked the fact that 1 they did not inform me before trying to deliver. 2 they told me that they did not have a small enough wagon to get on our street with a tail-lift that could handle the weight. 3 when the delivery driver phoned to ask where he was to drop them I directed him where to go when he got there he took one look at the street and said he could get on there easily and he did, the driver was great and very helpful but the firm who delivered should do more research and listen to the people who live in the area. Thanks anyway Rant over.
19 août 2025
Réponse de LSD & BSD - Landscaping & Building Supplies Direct
Hi Michael,
Thanks for reaching out about your recent delivery. I'm very sorry for the frustration and inconvenience you experienced.
We’re investigating the issues you raised, and here’s what we found:
Lack of prior notification: We apologise for failing to notify you before the delivery attempt. Our standard procedure is to schedule all deliveries with you beforehand. A new system was used for your order, and unfortunately, this step was missed.
Issues with vehicle size: We're sorry for the misinformation. The courier's team looked at Google Maps and incorrectly assumed only a 7.5-ton truck could navigate your street, and they only carry a taillift capable of lifting 500 kg due to the small size of the vehicle.
Inaccurate information: We agree that our third-party delivery partners should be more diligent and trust the local knowledge of residents.
While we're glad the driver was able to help, it doesn't excuse the poor planning and communication. Your feedback is crucial and will help us prevent similar issues in the future.
We appreciate your patience and thank you for your understanding.
Kind regards,
LSD
use this company
on time, quick, reliable, quality product and very helpful.
use these 🤝🏼
11 août 2025
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