I ordered on line with ease The process was straightforward a delivery spot was given and arrived on time Driver was very efficient with communicating and very helpful on arrival No complaints !
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Product of good quality, but was very disappointed with the delivery. Arrived on day planned at 16.45pm and the driver refused to place x6 crates of patio slabs onto my drive and leaving them on the p... Voir plus
L'entreprise a répondu
I was struggling to buy the individual porcelain slabs (most places only doing project packs) until I found LSD. The ordering process was simple and the communication was excellent. The day after I pl... Voir plus
The staff were very helpful and happy to discuss all aspects of different products. When a haulage company delivered some large heavy natural stone slabs damaged LSD & BSD promptly arranged to have th... Voir plus
À propos de l'entreprise
- Fournisseur de matériaux de pavage
- Fournisseur de pierres
- Fournisseur de sable et de gravier
- Jardinerie
- Magasin de pierres naturelles
Écrit par l'entreprise
Landscaping Supplies Direct, or LSD, is rapidly becoming one of the UK’s leading online suppliers for garden and landscape supplies. It is beginning to gain a significant advantage over its competitors due to being a direct importer of Indian sandstone paving as well as stocking specialist paving from top brands such as Marshalls, Stonemarket, Natural Paving, Bradstone and Globalstone (in no particular order!). We also supply cheap paving slabs for those working to a budget and we’re able to tailor and make mixed orders to cater for exactly what you're looking for. Landscaping Supplies Direct can deliver paving slabs direct to many homes across the UK within 5 working days with 'Next Day' and 'Saturday' delivery options available. LSD takes pride in employing staff who are friendly, approachable and highly knowledgeable about landscaping supplies.
Coordonnées de contact
Hardcores House, Rawson Spring Road, S6 1PD, Sheffield, Royaume-Uni
- 01142310911
- lsd.co.uk
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Delivery on time.
11 août 2025
Excellent service
14 août 2025
Great Service and Delivery.
Great service. Product arrived in good time and price was competitive. Would buy from them again.
4 août 2025
Did not receive sample
Did not receive sample
Ordered direct From Bradstone for free but LSD tried to say the one delivered was from them but they get Bradstone to send the sample
However Bradstone don’t charge as I have ordered samples from them over the last month for free
So ??? Why the £7+
Don’t care about the money but LSD seem dishonest
I will be buying direct from Bradstone!
24 juillet 2025
Réponse de LSD & BSD - Landscaping & Building Supplies Direct
Hi Edwina,
Thank you for reaching out to us about your sample order. I apologise for any confusion or inconvenience this has caused.
Upon reviewing the tracking information with our supplier, Bradstone, we confirmed that your sample was requested on the 25th and delivered on the 29th. The proof of delivery (POD) has been emailed to you for your reference.
As we've previously explained, we charge a small fee for samples to cover our costs and maintain the integrity of our sample service. In some cases, our suppliers ship samples to us first, and we then forward them to you via a courier. In this instance, the sample was sent to you directly from Bradstone.
To resolve this issue, I've processed a full refund for the sample charge. We hope the paving you ordered is perfect for your garden and looks lovely once installed.
Kind regards,
LSD
Great company
Very professional company I bought some slabs which 4 had issues with. I emailed them with pictures, before you know it they were replaced to finish off the project. Excellent service deffo use again. Very trustworthy.
14 juillet 2025
Jeff Mac Landscaping
Good quality material that was delivered in good time and on time,
I would definitely recommend
Jeff Mac Landscaping
17 juin 2025
Excellent customer service.
The team at LSD couldn't have been more helpful in ensuring we got the right products and deal for our landscaping project. Special thanks to Rob and Manuel. I have not seen our sandstone paving yet as it was delivered to our landscaper's yard in advance of the project start date next month. Hopefully I will be as pleased with the products as I am with the service!
Thanks,
MW
10 juillet 2025
Really happy with my purchase of Indian…
Really happy with my purchase of Indian sandstone slabs. The colours are stunning and create a lovely warm glow.
The delivery was within a week with no breakages. I would not hesitate to order from LSD & BSD again.
7 juillet 2025
Order took 2 weeks to arrive
Order took 2 weeks to arrive. The pallet of slabs was shipped to the incorrect address which put my job behind as I had organised all arrangements settled for a week after I had placed the order.
No compensation, nothing offered just a "nothing we can do"...
Further edit:
LSD has responded saying that they "resolved the issue in the 15th, the day after initial issue was recognised".
That is a blatant lie.
The error was made on 9th of July and I phoned to check what was happening with the delivery on the 14th... Not exactly the next day is it?
3 juillet 2025
Réponse de LSD & BSD - Landscaping & Building Supplies Direct
Hi Mark,
Thank you for your recent feedback regarding your order of paving slabs. We understand your frustration with the delay and the incorrect delivery, and we sincerely apologise for the inconvenience this caused your project.
We've looked into your order and can confirm that it was placed on July 2nd. Due to an administrative error, the pallet of slabs was unfortunately shipped to an incorrect address.
We were first made aware that you hadn't received your order on July 14th. Please know that as soon as you notified us, we took immediate action to rectify the situation. We were able to arrange for the correct delivery to your address on July 15th, just one day after you informed us of the issue.
We hope this explanation clarifies the timeline and our swift resolution once the problem was brought to our attention. While we deeply regret the initial error and the disruption to your plans, we appreciate you bringing your concerns to our attention so we could resolve it promptly.
Updated,
Thank you for providing the additional information.
We understand that our courier delivered your original order to the wrong address, and we're very sorry for the confusion and delay this caused. We were not aware of the issue until you contacted us on what we believe to be the 14th to inquire about your delivery. We apologise if this date is incorrect.
Once we were made aware of the issue, we immediately investigated and prioritised a replacement order for you. The replacement order with Bradstone was shipped as quickly as possible, and we even upgraded it to a next-day service. We apologise for any misunderstanding regarding the replacement delivery time frame.
Please know that our top priority is to resolve issues as quickly as possible. We acted as soon as we were notified and did everything we could to get your replacement to you right away.
Sincerely,
LSD
Brilliant service
Brilliant service. I spoke to the team who advised how best to achieve the result I wanted and helped me get the right materials in order. Couldn't recommend them highly enough - they really knew their stuff.
7 juillet 2025
Top !
Great customer service! Great product. Fantastic with delivery timing . Just top !
4 juillet 2025
Good company to work with.
This is the second time of using this company and both times we have been pleased with how everything went.
4 juillet 2025
Easy order and delivered on time
Easy order and delivered on time. Goid quality grout and ordrered before so all good!
24 juin 2025
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