luckyscent Avis 

84
•
TrustScore 2 sur 5

2,1

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Noté 1 sur 5 étoiles

waited for my order for 2 weeks without any updates. Emailed the customer service they responded with a generic email and when I asked for more information, they just ghosted me. Called them 10 times,... Voir plus

Noté 5 sur 5 étoiles

I dont understand how their reviews are so low. They have an absolutely amazing selection of niche fragrances. Many that you can't get elsewhere. They also have some generous gifts with purchase usual... Voir plus

Noté 1 sur 5 étoiles

They scent the wrong samples and when I complained they said that just happened and there is nothing they can do. Also more importantly, my default shipping address was not used on my most recent or... Voir plus

Noté 1 sur 5 étoiles

After I select over 30 sample for 3 days selecting because I dont want to buy blid, for a huge event for me and my 2 brothres 2 sisters. waiting 6-8 days, Then they said we are not ship to your coun... Voir plus


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2,1

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TrustScore 2 sur 5

84 avis

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(84)

23 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

They could be better

Luckyscent gets away with a lot because they were, for a long time, the holy grail boutique for niche fragrances for many, many years. Those days are long gone now. I wish they would update a few things about their business model because I can't see them sustaining themselves in the future.

For one, their samples are outrageously tiny for the prices that they charge. 0.5 ml or even less of a perfume for $4-7 is really stretching it. There are professional decanters online giving out 2ml or more of the same scents at the same rate. I know rent is high in Los Angeles, but this is ridiculous. $2-4 would be more reasonable. Also, unlike a lot of the perfume companies that they support, they don't offer vouchers for buying testers or samples. If MFK can give you a voucher you can apply towards a full bottle, I am sure Luckyscent can, too.

Shipping. Oh my god, SHIPPING. I live in Southern California, in the LA/OC metro area. I usually get packages within 1-2 days depending on the courier if the shipper is in the same region. Why does it take nearly a week to get my stuff? Also, why do you need to put in a code for the free shipping over $75? Like another reviewer mentioned, I feel like they're kind of hoping you won't notice this, forget, check out, and have added an extra couple of $$$ onto your order and be totally unaware until you look at your bank statement.

Another thing about their pricing...they charge 5-10% more for some scents and products. I don't really understand why they do this, and I highly recommend you do a little shopping around to see if you can get a better price on what you want. If they weren't a local business, I probably would only use them as a reference, but I do find myself shopping with them less and less as the years go by.

11 juin 2021
Avis spontané
Noté 3 sur 5 étoiles

I just repurchase Frapin L humaniste…rs

I just repurchased you to Frapin L humaniste and sprayed once could not detect scent. This first buying lucky scent so either I hit bad bottle or scent been reformulated. I give website 3 for free samples but return policy isn’t best compare to Fragrancenet.

24 mai 2021
Avis spontané
Noté 2 sur 5 étoiles

Hurry up and wait! And wait and wait

It will take forever to receive your order. I live in the same city they ship from and it takes almost two weeks if I’m lucky. See what I did there☺️ I’m sorry but that’s an awfully long wait! Time to explore somewhere else!

18 mai 2021
Avis spontané
Noté 1 sur 5 étoiles

Luckyscent has gone down the toilet…

Luckyscent has gone down the toilet while using the pandemic as a crutch for it’s own problems. Yes shipping times take longer now but that’s no excuse for atrocious process times that were never a problem before the pandemic. They also want to try and convince you to give up one of the only perks they offer by not selecting free samples that come with your purchase stating if you skip them they’ll process your order faster. Give me a break. I was once a fan of luckyscent but nowadays I will try to avoid buying from them. Also, they make you type in a code for free shipping rather than make it automatic as if they’re hoping people won’t see the print telling you so they can make more money. This company is run by jerks.

6 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Good for niche

Ordered from countless times, all perfectly completed. Shipping times are dependent on the shipping you, the consumer, choose. Have never experienced a problem.

24 avril 2021
Avis spontané
Noté 1 sur 5 étoiles

Sample of Montale Chocolate Greedy…

My husband ordered a sample of Montale Chocolate Greedy for my birthday. If I liked the fragrance he would buy me the full size. The sample the we received smelled like pure rubbing alcohol. I had smelled this perfume on a friend and it had a distant strong smell, but the sample we got smelled like rubbing alcohol. My husband payed $4 for the sample and $4 for the shipping A total of $8 for a sample of rubbing alcohol? I believe he sample that was sent to us was faulty. The Montale Chocolate Greedy fragrance was not put in the the sample, only rubbing alcohol was sent to us.

23 février 2021
Avis spontané
Noté 2 sur 5 étoiles

Great selection, difficult bottles, and painful shipping times.

The range of scents they have is impressive, and they are priced reasonably. The fact that you can use afterpay is also a huge plus.

I’m not mad about the size of the samples, since 1 mL seems to be the average size for any online perfume sample. What I am mad about is how hard it is to use the samples without spilling the entire thing. It’s SO hard to get the cap off. Doesn’t help that it’s a dabbed bottle rather than a spray bottle. I’d rather pay more for a slightly larger spray sample than pay less for the tiny dabber.

The shipping times are also abysmal. It took them six days alone to process the order, and eight to ship it. I get that not every company can offer Amazon shipping times. But you’d think in this day and age they’d try to be a little bit faster seeing as the only thing that sets them apart from other companies is their selection. I’ve received items from China faster than I’ve ever received an order from this website.

16 février 2021
Avis spontané
Noté 5 sur 5 étoiles

I've been a luckyscent costumer since…

I've been a luckyscent costumer since 2010. I've had afew issues with packages arriving late, but it has been either an issue with FedEx or UPS. I recommended luckyscent to all my friends and family and they love it. they have the rarest! liquid melodies you can ever imagine and that's something that makes me happy. Samples are just perfect!!!. thank you! ❤️

9 novembre 2020
Avis spontané
Noté 4 sur 5 étoiles

Pros and Cons

I have ordered twice now from Luckyscent. Here are my pros and cons.
PROS
1. They carry an abundance of brands and have some of the most unique scents I have ever tried. TRY SALTED GREEN MANGO-SOOO complex-my new favorite-fragrance lasts all day!
2. Prompt delivery
3. When a mistake is made, quick to fix.
4. Excellent description of fragrance and ingredients-easy website to use
CONS
1. No spray samples unless your purchase Molecules fragrance
2. caps on vials difficult to open
3. glass vials too small

I have ordered 2x from them now and will continue to do so. Never ending choices and carry brands you won't find in department stores.

6 juin 2020
Avis spontané
Noté 1 sur 5 étoiles

SUPER TINY vials that don't even spray!!!

I was shocked at how super tiny the vials were!!! And they don't even use spray bottles!!!! Fragrances smell differently when you spray them on vs pouring them on skin from a vial. It gets all over your fingers and waste what precious little they send you. I was extremely disappointed when I spent over a hundred dollars on samples only to have these microscopic vials show up. Shame on you Luckyscent!

24 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Great on-line niche perfumes!

I've been shopping with luckyscent for several years now. I love their sample service and you usually get a couple of samples with every purchase Pricing is generally on par, and shipping to me in Canada has always gone smoothly. One of my favorite on line companies by far.

7 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

A company that does it right

This is an excellent company with super knowledgeable staff and stellar customer service. I'm one of those people who complains if the service I paid for is not satisfactory, but I feel that a company also should get credit where credit is due! I ordered a custom fitting (fragrance fitting) of samples as I was searching for something unique. They sent me several more samples than was stated on the website and they did such a good job fitting me, I bought a very expensive bottle of one of them. As well, they sent me a sample (not in my fitting) that wasn't remotely what I would like in place of one stated in my fitting, and they not only sent me the intended sample, but I just received mail, totally unexpectedly, with two more samples of it! They are VERY generous with their samples. I always receive more than I thought I'd get. Quick shipping (even to Canada) and great service. I won't be using any other company in future.

23 octobre 2019
Avis spontané
Noté 5 sur 5 étoiles

I've bought many fragrances and…

I've bought many fragrances and hundreds of samples. They are totally legit. Their stores in NY and LA are very nice and the sales people are super helpful and knowledgeable... I dont know why anyone would ever go on a rant about them. They are super legit and fine... they have a pretty severe return policy but fair enough.. the scents lose value if they are open.

15 octobre 2019
Avis spontané
Noté 4 sur 5 étoiles

EXCELLENT. Buy your luxury fragrances here!

Luckyscent is possibly the best website on the Internet for luxury, hard-to-find and rare fragrances that are a cut above anything else available to the average person.
I have been a Luckyscent customer for many years and although I have not shopped there in a while I have not forgotten all the wonderful fragrances they carry and how special their offerings are.
Their prices are reasonable, the website is a beautiful and a pleasure to navigate and scroll through, the descriptions of the fragrances are a pleasure to read and you can tell whomever wrote them takes great pleasure in his / her craft, as well as having a great knowledge of perfumerie because the way they describe the fragrances is sublime.
Everytime I visit this website I want to buy several of the fragrances based on the on the descriptions alone but you just can't do that ever!
I hope Luckyscent is always there when I want a very, very special fragrance.

5 octobre 2019
Avis spontané
Noté 1 sur 5 étoiles

Horrible company

I purchased quite a few niche fragrance samples from luckyscent and they were by far the worst samples I’ve ever received, if I could give zero stars I would. First of all, compared to other companies I’ve tried who sell fragrance samples, luckyscent’s samples are the smallest I’ve seen and especially for the price that they’re charging for their samples, it’s not worth it. Secondly they are the only fragrance company I’ve tried that don’t use spray bottles for their samples. This makes it quite difficult to sample the fragrances to get a good feel of them before you spend money buying the actual fragrance. I am incredibly disappointed and angry that I wasted my money getting samples from this company especially living in Canada makes it even more frustrating because it cost me more money for the samples and they were a huge disappointment. Luckyscent give the worst samples ever and I would STRONGLY discourage anyone and everyone from getting samples from this company And get fragrance samples elsewhere.

7 juin 2019
Avis spontané
Noté 1 sur 5 étoiles

Do NOT shop with this company

Do NOT shop with this company. I purchased a perfume from them which ended up being fake. Called the company right away and the rep on the line told me they cannot guarantee authenticity on their items. I was sent a return label and sent the package back the next day. Over a week, and still no refund. Customer support is also not eager to solve the issue.
I have read many reviews about this company and wish I listened to the reviews. This company is a fraud!

17 août 2018
Avis spontané
Noté 5 sur 5 étoiles

5 stars

I love my house very much and all sorts of interior things delight me. The best place for inspiration for me is the shop luckyscent.com where the set of goods capable to transform and decorate your house is presented, and also to make your stay in it cozier and warmer.
In addition, there are very nice discounts in the store.
I found a gift for my wife in this anniversary store. He liked it very much. And this says a lot

21 mars 2018
Avis spontané

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