I was very upset because i couldn"t get my redemption for some reason but customer care took care of it. A special thanks to Caitlin she stuck right by me until everything was fixed. She was very help... Voir plus

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Lisez les avis des autres
I like playing their games; however, they have locked my account twice without an explanation. I contacted their customer service and they just say the account is under review and have no other infor... Voir plus
I’ve had a great time playing on Lucky Slots. The site is easy to navigate, the daily bonuses are awesome, and legit winning money on there is the cherry on top! I had a problem redeeming my winnings... Voir plus
The only reason I don’t play more here is because there is not instant redemptions. I seem to win more often than not when I do play. So you’d think my brain would rationalize a bit different haha.... Voir plus
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Really good service
Really good service . Redemptions are easy . The gameplay is great . Very nice site to play on ive recommend it to all my family and friends .
They Locked my account without no…
They Locked my account without no reason and never make my redeem. I wrote that yesterday next day a enter my account and is perfectly working again thanks for your time and help during this difficult process, still waiting for the redemption

Réponse de Lucky Slots
Thanks !
Please give Dihya a raised , she helped me like no other !! I love the fast payouts and the diffrent providers yall have from others KEEP GOING ❤️
These guys are great all around
These guys are great all around! The only thing and i mean *ONLY* thing that would make them the best of the best is if they changed their redemption times to instant.
Son unos estafadores quieren que estés…
Son unos estafadores quieren que estés deposite y deposite para retirar yo me voy ah encarga que no caiga uno más
This was not a good first experience
This was not a good first experience.
Had 50sc to work with. .50 bets and only one bonus of almost nothing. Line pays were pretty bad too.Maybe it's not a good standard I don't know, but I do know it's not fun if you can't win. Games look cool. But I feel like there are so many other casinos that are fun because you can actually win.
Waiting on my redemption
Waiting on my redemption. I wrote to them; they told me they don't have a time frame. What kind of scam site is this? You took my money but don't want to pay out. How you do expect to be a successful company when you rip off your customers.
This casino is absolutely the worst
This casino is absolutely the worst. Stay far away. The rtp is so unbelievably bad, and by some miracle u manage to get a win. Good luck getting your money. There is nothing good about this casino. Just an all around horrible experience. The good reviews are just bots, I’ve played here for more than a year. Believe me, stay away.
Problemas de retiro
Ingrese más de 10000 pesos para poder retirar una cantidad mayor al ser vip 3 no me dejo retirar la cantidad deseada y me marca error en todos los retiros
Worst sight ever!!
Worst sight ever!!! Havent gotten a bonus I havent had to buy which are usually terrible since I started playing. More of a scam than anything.
Jeremy was super awesome and helped me…
Jeremy was super awesome and helped me in a matter of minutes. I highly recommend lucky slots. Thanks again Jeremy.
I requested a $100 prize redemption on…
Still no response or resolution from support regarding Payment ID fVdF7Frc8jGvahIJFrmu. Moving forward with a BBB complaint."
Kaylee had Great Customer Service
Kaylee was very helpful. GREAT Customer Service and worked quickly to get the answers that I needed. Thank you so much Kaylee for being Awesome
Unsure of this casino
I’m giving this site a three star review at the present time because I had an absolutely horrible time when playing the other day. On my first two spins, I hit bonuses, but my total amount decreased significantly. When I contacted support on that day, I had Stefan, and he was super rude and unhelpful. He said that he would send my concern up to the next level, but he never did. Today’s experience was different, however. I contacted support again with those same concerns, and I had Dihya. She was very kind and professional in her communication, and assured me that it would indeed be sent up to the next level. She then said that she would contact me once that team had looked into it. Hopefully this site does the right thing! Thank you, Dihya.
Gracias Kayle por tu paciencia y…
Gracias Kayle por tu paciencia y dedicación lo aprecio mucho 🙏☺️
Esto lo escribí hace días atrás y la atención de kayle fue muy amistosa pero sobre luckyslots tuve una muy mala experiencia envié cartas tipo AMOE y una vez redimidas nunca pasaron a mi cuenta bancaria me informaron que estaba en cola y eso ocurrió hace más de un mes, envié varios mensajes, pero la respuesta era la misma me sentí muy frustrada porque a diferencia de otros casinos una vez redimidos se hacen efectivos al tercer o cuarto día, y hoy me consigo con mi cuenta bloqueada, me imagino que para no transferirlos a mi cuenta y son solo $100 así que frustrante mi experiencia 😕
Great site
Great site! Communication is quick and they resolve any errors immediately.
Evie
Evie, the chat representative was so helpful. Evie, addressed my issue immediately and stayed on it. She provided very fast service. Evie didn't treat me like a number in line, she immediately addressed my concerns, looked into, forwarded to the appropriate department and still continued to follow up on it. As soon as the issue was resolved, she emailed with the information and helped get my request taken care of! Thank you Evie, I definitely feel like it would have been a longer process without you! I appreciate your help! I hope I can always deal with you in the future, you are great!
Customer service from Kaylee was…
Customer service from Kaylee was fantastic.
Very fast and helpful customer service
Very fast and helpful customer service. Had some hangups getting something verified but Evie was great and got the issue straightened out in minutes.
Don't bother
Was hoping this would be a good one because they have alot if games but getting your money is impossible.
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