The customer service responded quickly to my questions and when another question needed more investigation, she gave me to someone else who could help more in depth. He got back to me quickly. I was i... Voir plus
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Lisez les avis des autres
Other than selling an item that doesn’t do what you claim it does, actually stopping my subscription right away without pushing another delivery was welcome. Now maybe you could stand by your claim th... Voir plus
L'entreprise a répondu
I discovered that the supplements I had started a subscription on made me very sick. I received my next delivery promptly, same as the first one, because I forgot to cancel the subscription. Charles a... Voir plus
L'entreprise a répondu
It has been a pleasure dealing with Luma. Very prompt reply, very caring and professional. Just keep doing what you’re doing! It’s perfect I truly appreciate it, because I really want to support t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Luma Nutrition is a veteran-owned supplement company. We make targeted protocols for heart, gut, joint, and longevity health. Proudly made in the USA. Everything is made in a GMP-certified U.S. facility and third-party tested. What's on the label is what's in the bottle. Our guarantee: 90 days, if you aren't happy, get a full refund. Even if you used the bottles. If something goes wrong, email help@lumanutrition.com and our team will get back to you quickly. Over 1,000,000 orders shipped.
Coordonnées de contact
Etats-Unis
- help@lumanutrition.com
- lumanutrition.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have questions regarding the science…
I have questions regarding the science behind the product. Love that Luma supplements are manufactured in the US and are third-party tested. Jake was very informative and answered all my questions in a timely manner.

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Respuestas rápidas y de gran precisión…
Respuestas rápidas y de gran precisión y contención. Sitio confiable. Amabilidad y asesoramiento de sus agentes. Muchas gracias.

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Clean supplements that are 3rd party…
Clean supplements that are 3rd party tested.
Excellent, personalized customer service

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Customer Service
Your company gets in touch with customer when an email is sent.

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Customer service was very prompt and…
Customer service was very prompt and helpful. Thank you!

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Cares about you and very knowledgeable…
Cares about you and very knowledgeable about the products

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I got the help I needed
I got the help I needed. Very complete and very professional. Charles did everything I needed immediately. Excellent Customer Service when they became aware of AI going rogue. I didn’t know that originally as she was called Sandra and had messed up all of my subscriptions. Instead of being upset I went to laughing. Thank goodness for Charles help. I’m in my 80’s and a caregiver for my roommate so overloaded as I am appreciated the help immensely. Thank you for helping me Charles I feel so much better. Luma is an excellent Company that I have trusted for years for good supplements. Very excellent company.

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good solid experience
I wish I could have augemented my subscription by a one-time purchase of 1 or 2 bottles at my subscription price per bottles.
The customer service agent was very pleasant and easy to deal with

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My products ordered came very quickly
My products ordered came very quickly! I like the delivery service too.

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I’ve always had great service with Luma…
I’ve always had great service with Luma nutrition. Their products are flawless.

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My capsules arrived melted together and…
My capsules arrived melted together and they are shipping out a replacement. Very fast courteous service! Contacted them on Wednesday and my replacement should arrive on Monday

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I contacted Luma Nutrition and received…
I contacted Luma Nutrition and received a response within a few minutes. My issue was promptly resolved and I am extremely happy. I love the Citrus Bergamot that I get from this company. Highly recommend!!!

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Love the product and customer service
Love the product and customer service

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Contact through emails was like talking…
Contact through emails was like talking to someone in person. Very professional and concerned.

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Everyone was very attentive to my…
Everyone was very attentive to my situation and helped fix it with professional courtesy.

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Great Product
Thank You for Your quick response to my issue. Luma is a wonderful product and helps a great deal with my bone on bone arthritic knees.

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Your response time to my problems is…
Your response time to my problems is beyond any of my expectations. Great customer service! I am doing my best to stay current managing the internet & you are always very helpful

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