I was very disappointed at first, after making numerous attempts to receive my order..it took 4 months to get my order..but Fretzie.. did make it right with following up with me in receiving my order.... Voir plus
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Lisez les avis des autres
Less than a month into trying the product I received a notification from the company that they were sending the next shipment of product. I replied that I didn't order anymore and please cancel it. Th... Voir plus
Ordered the product on 29 JULY,money taken out of my account,1 month later it still hasn't arrived and guess what they decided to take the same amount of money out of my account again.nothing like bei... Voir plus
Joanna @Healthetic was fantastic to deal with, really appreciate her prompt assistance. Great products that our entire family love. Thanks again Miss J
À propos de l'entreprise
Écrit par l'entreprise
Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io
Coordonnées de contact
312 W. 2ND ST #2359, 82601, CASPER, Etats-Unis
- hello@healthletic.io
- healthletic.io
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 22 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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I was very disappointed at first
I was very disappointed at first, after making numerous attempts to receive my order..it took 4 months to get my order..but Fretzie.. did make it right with following up with me in receiving my order.. I know things can happen, I will be giving Healthletic another try
Exceptional and Prompt Customer Support
Not only has every product we tried from Healthletic been amazing and does what they say, but their customer support is by far the best I’ve experienced in a very long time.
I messed up on my order and forgot to add the discount code. I was placing another order for my mom so wasn’t sure if I needed to delete and start again. But within minutes of sending an email and explaining the situation I heard from Chelsea saying they were looking into it for me.
Shortly after that I had another email from Cyriel saying that it will be taken care of and my discount will be placed back on my credit card. No need to delete and start over. 👍
This is one company that continues to exceed our expectations in every way. If you’re thinking of ordering and hesitating, don’t, just try it, I really don’t think you’ll be disappointed.
If you don’t want the subscription just make sure you click the button to the off position at the top of the products you’re looking at before you add to cart.
I’ve had great experience with…
I’ve had great experience with Healthletic. Incredible products and great customer service.
I was incorrectly put on a subscription…
I was incorrectly put on a subscription basis. One email to Charina immediately corrected the problem. She cancelled the current order and issued a refund. She also cancelled the subscription and sent a confirmation email. Can't ask for more than that.
I am not pleased that I have to be…
I am not pleased that I have to be automatically be locked into a renewal process the moment I order a product.
Joanna @Healthetic was fantastic to…
Joanna @Healthetic was fantastic to deal with, really appreciate her prompt assistance. Great products that our entire family love. Thanks again Miss J
I have not received shipping notice
I have not received shipping notice, it seems the marketing effort and ease of order effort is a huge success, then it all comes to a halt.
Had trouble finding the place to order.
Had trouble finding the place to order.
Unauthorized shipping of orders without any subscription.
I have had no less than 28 email exchanges with this company. I originally ordered 5 bottles of Nattokinase to try. Then without my authorization they attempted on 2 more occasions to charge my credit card which my bank questioned and stopped. Unfortunately the 3 attempt the company made was successful and it cleared my account for $182. The company told me multiple times no further orders would be shipped but that was not true. So the solution was I was told I could refuse the order and have it sent back where they would refund me. I gathered up the product which I was told I would have to pay to return, even though I did not order it and sent it with the requested tracking number. I then get an email after I sent a photo of the picture with the tracking info saying they do not accept "International returns". I am in Canada and the return address is in the US. Given I had already sent it they said they would accept it and now I wait. This company will continue to ship you products even when you do not sign up for any subscription. There is a Dr. Jocker on Instagram who is recommending this product. I sent him a message explaining their dishonest autoshipping of product and he has not replied. I do see the ad on his actual account so I believe he is legitimately promoting this product. I want a FULL REFUND!!!
Bought a health supplement
Bought a health supplement, wanted to cancel subscription. Logged in and went to the "manage you subscription page". No subscriptions listed. They use shop.com as their CC processor. No luck their either.
Customer service is excellent
Customer service is excellent, takes sometime to get product, Chelsea and Schiviane were very helpful
Methylene Blue rocks!
It was easy to place the order and the Methylene Blue is an amazing product!
Their response to my requests was…
Their response to my requests was amazing! Charina stands out as the best of the best.
Deceptive practices
Less than a month into trying the product I received a notification from the company that they were sending the next shipment of product. I replied that I didn't order anymore and please cancel it. They responded with "we canceled the order" and then a week later they shipped it anyways and charged my credit card. After more than a dozen correspondences they are still playing games and not refunding my money. Please do yourself a favor and buy this product from someone more reputable if you want to try it.
Had a really wonderful experience
Had a really wonderful experience. Avenry helped solve my issue right away as I needed an address change. Responded to my email right away and handled the issue. I look forward to taking there supplement
Honesty from the company
I can only rate the entire experience when i see how the shipping goes and the subsequent customer service if I need help. I will be cancelling the repetitive order, so I'll see if the instructions given by Chelsea will be easy.
To be continued...
Back orders
After a long wait for back orders, I finally received my order, along with an additional 30-day supply for the inconvenience.
Ordered the product on 29 JULY,money…
Ordered the product on 29 JULY,money taken out of my account,1 month later it still hasn't arrived and guess what they decided to take the same amount of money out of my account again.nothing like being billed twice for a product your never going to receive anyways lol.This is a scam they advertise all over Instagram scamming bastards .THEY WONT GET MY MONEY THE THIRD TIME .LOW LIFES.!!!!!!!!!!!
Great customer service
My order was delivered by a 2nd party mail service & was lost. Delivered to the wrong address. It was upsetting but the healthletic customer service walked me through the process to find it. Since it wasn’t found they are re sending my order so all is well that ends well. The mixup on delivery wasn’t because of Healthletic but the delivery service. The customer service team at Healthletic treated me with respect & kindness walking me through each step. I’m a senior & not technology savvy so they delt with my numerous emails with great patience. I thank them for their help & fir re ordering this for me.
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