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Lisez les avis des autres

Noté 4 sur 5 étoiles

I was very disappointed at first, after making numerous attempts to receive my order..it took 4 months to get my order..but Fretzie.. did make it right with following up with me in receiving my order.... Voir plus

Noté 1 sur 5 étoiles

Less than a month into trying the product I received a notification from the company that they were sending the next shipment of product. I replied that I didn't order anymore and please cancel it. Th... Voir plus

Noté 1 sur 5 étoiles

Ordered the product on 29 JULY,money taken out of my account,1 month later it still hasn't arrived and guess what they decided to take the same amount of money out of my account again.nothing like bei... Voir plus

Noté 5 sur 5 étoiles

Joanna @Healthetic was fantastic to deal with, really appreciate her prompt assistance. Great products that our entire family love. Thanks again Miss J

À propos de l'entreprise

  1. Magasin de vitamines et compléments alimentaires

Écrit par l'entreprise

Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

789 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 22 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,1

Tous les avis

(789)

550 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Dealing with a great company …

I was really looking forward to taking this supplement, and when it started to work negatively on my body functions, the customer service department was so very kind and helpful. A really wonderful company.❤️

7 août 2026
Avis spontané
Noté 4 sur 5 étoiles

My experience was fine, however it…

My experience was great however it would be nice if it would allow me to adjust my subscription refills. I purchased them by three and get two free subscription to save money but would like to space out my refills longer than every 28 days!

7 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Over 8 weeks and haven't received my…

Over 8 weeks and haven't received my order. Was told it had been shipped and given a bogus tracking number that said label created. Save your money and don't shop with these guys, they are absolutely terrible.

7 août 2026
Avis spontané
Logo de Healthletic

Réponse de Healthletic

Hi Sam, we'd like to resolve this. We couldn't locate an order under the name shown here, so send our team your order number or checkout email and we'll sort out a replacement or refund.
— The Healthletic Team

Noté 1 sur 5 étoiles

Poor Customer Service and Product…

I originally ordered this product believing it was a one-time purchase. Shortly after ordering, I received an email saying my order had been received and would ship soon.

After three weeks with no shipment, I tried to track my order and log into my account, but couldn’t. I had to contact customer service just to access my account, and that’s when I discovered I had somehow been enrolled in a subscription. I decided I was okay with that—as long as the product shipped and the service improved.

I was then told the company was backlogged but that my order would be shipping soon. Several weeks later, I still had nothing. I reached out again and was promised the order would ship within a few days, along with a 20% discount for the inconvenience.

Nearly two months after placing my original order, the product finally shipped. Instead of applying the promised discount, the company processed my subscription and sent two orders at once, charging me over $100. I never received the 20% discount that had been promised.

After using the product for about a month, I wasn’t impressed. In my experience, comparable products I’ve purchased on Amazon have performed better.

Between the confusing subscription enrollment, the lengthy shipping delays, the broken promise regarding the discount, and the product’s performance, my overall experience was disappointing. I canceled my subscription and will be going back to the product I was previously using.

Based on my experience, I cannot recommend this company.

6 août 2026
Avis spontané
Logo de Healthletic

Réponse de Healthletic

Hi Kyle, our records show we offered you a 20% discount on 25 June for the delay and confirmed the following day that it was processed. We have now processed a full refund even with the product being delivered. We hope this improves your experience and shows we stand behind our products even in challenging situations while also being hopeful you give one of our products another chance.
— The Healthletic Team

Noté 3 sur 5 étoiles

Couldn’t use discount

Couldn’t use discount. Hopefully the product will be good.

I’m being asked to sign up. This will create a duplicate account.

That’s why I mentioned the discount.

5 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Searching for fibrin reducer supplement…

Searching for something that would help with the fibrin buildup in my arteries and saw all the ads on facebook for at least 10 different companies selling nattokinase , Healthletic.io is not the one to buy from. Takes forever to ship and forced auto renew monthly. China made so be aware

2 août 2026
Avis spontané
Noté 1 sur 5 étoiles

HEALTHLETIC Nattokinase tablets contain…

HEALTHLETIC Nattokinase tablets contain metal and shouldn’t be consumed. I wasn’t feeling good so tore a capsule open and more than half the mixture in the capsule contained metal so much so almost the entire capsule stuck to my magnet. Just wanted to warn people to buy a different organic brand but do not consume these

23 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered a product on July 20

I ordered a product on July 20, 2026. no response from the company. no notice of shipment. it is now 8/3/26, since this is a health product I expected a speedy delivery, not 2 weeks plus later.they charged my card so a refund would be appropriate.

3 août 2026
Avis spontané
Logo de Healthletic

Réponse de Healthletic

Hi Sue Ann, please send our team the email used at checkout or your order number and we'll confirm the status and arrange a refund if you'd prefer not to wait.
— The Healthletic Team

Noté 5 sur 5 étoiles

Bobs experience 👍

I have been checking this product out for a while and decided to give it a go, the process was quite simple. Thankyou

31 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Order never sent

Order never sent; emailed to query, told it had shipped and received a tracking number - when tracing that, my item was still at xyz facility, only the label printed (apparently): I emailed again and was told a specialist would contact me to explain the situation. This person could only apologize for the delay. I doubt any of these emails are written by humans. Many online reports mirror the situation I have. Save your money and buy from a reputable traceable company.

26 juillet 2026
Avis spontané
Logo de Healthletic

Réponse de Healthletic

Hi Fiona, we'd like to update the record here. Your order was placed on 26 July and delivered on 3 August, a few days after this review was posted. The tracking you checked was showing the shipment at an early stage of its journey rather than an order that hadn't been sent. If anything about the order isn't right now that it's arrived, contact our team and we'll take a look.
— The Healthletic Team

Noté 1 sur 5 étoiles

This is the worst purchase ever

This is the worst purchase ever. Place an order on june 19th 2026 and until now no news of it. Customers service couldnt be bothered. Definitely last purchase from this brand

19 juin 2026
Avis spontané
Logo de Healthletic

Réponse de Healthletic

Hi Lim, we'd like to update the record here. Your June order was dispatched with DHL tracking provided on 12 July and was delivered on 6 August, shortly after this review was posted. We understand the wait was longer than you expected and that international transit added to it, especially given how remote the destiantion was relative to our US warehouse. If anything about the order isn't right now that it's arrived, contact our team and we'll take a look.
— The Healthletic Team

Noté 1 sur 5 étoiles

These guys are horrible

These guys are horrible. They keep charging me for things that I did not order. They won't leave me alone with new order confirmations on things I never ordered. The order I did submit never got here. It was shipped from Lithuania. Aren't these guys supposed to be in the US?

29 juillet 2026
Avis spontané
Logo de Healthletic

Réponse de Healthletic

Hi there, we'd like to look at the charges directly. Our discounted pricing applies when the subscription option is selected at checkout, which is shown on the product page and in the cart before purchase — but if orders were created that you didn't want, we'll cancel and correct them. On origin: Healthletic is a US-based company, and while some orders were fulfilled from our European warehouse during stock shortages, orders are fulfilled from our US warehouse. Please send our team your checkout email and we'll review the account.
— The Healthletic Team

Noté 5 sur 5 étoiles

Healthletic is one of the "Good Guys"…

Healthletic is one of the "Good Guys" when it comes to supplements and customer service. I found the quality of their products to be exceptional and their delivery system to be fast. I especially want to highlight their customer service. When an issue arose, Charina and others handled it professionally and resolved the situation. In a world of "scams" you can rely on the good people at Healthletic.

29 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Frustrating and disappointing…

Frustrating and disappointing experience with this company. I purchased an item on 7/15 and expected to get a shipping notice (especially considering this is supposedly a U.S.-based company). After six days passed with no notice or update, I reached out to Healthletic and was advised the item will be shipped "within 5-7 days." I waited another 8 days and no update to the shipping status. I never received the item and ultimately had to request a refund. Healthletic - get your shipping protocols in order.

29 juillet 2026
Avis spontané
Logo de Healthletic

Réponse de Healthletic

Hi Patrick, our records show that when you first wrote on 21 July we offered you a full refund or reimbursement of your shipping fee, and when you came back on 29 July the order was cancelled and refunded in full the same morning. On the US question: some orders were fulfilled from our European warehouse during stock shortages, and orders are fulfilled from our US warehouse.
— The Healthletic Team

Noté 1 sur 5 étoiles

I purchased 3 bottles early June

I purchased 3 bottles early June. After 3 weeks, I reached out to check on my order. They assured me it was out for delivery. About 10 days later they told me it was returned and asked me if I’d like them to resend. I said ok. After about 10 days, the product still has not shipped. There are other companies who sell what they do. Do not buy from this company.

26 juillet 2026
Avis spontané
Logo de Healthletic

Réponse de Healthletic

Hi Keith, after your original parcel came back to us we offered either a free reshipment or a full refund. In the meantime we have experienced a stock shortage which led to additional delay. We have issued a full refund for you. — The Healthletic Team

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