Purchased a custom made coffee table. We received it and could not be happier. They built it just the way we wanted it. Shipping was great and the table was packed well with no damage.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We were looking for vinyl flooring planks to replace part of a floor that had backed up sewer damage. However, what we needed had been discontinued. Fortunately, we were able to find them at Lumber... Voir plus
L'entreprise a répondu
Excellent customer service, great price getting anything you need! Orders big or small, they will help you in every single step. We had a flood during j stallion and they quickly helped us get a repla... Voir plus
Our project involved 3,000+ square feet of flooring for a new home. Erykah and the Lumberjack team worked really hard to provide great customer service. They were flexible with delivery date... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de bois et de laminés
- aussi dans
- Magasin de design et de décor intérieur
- Magasin de revêtements de sol
Écrit par l'entreprise
Lumberjack Direct is a distributor of select brand hardwood plank flooring. Our company is the product of a deeply held belief that hardwood can be both premium and affordable. Our products include hardwood flooring ideal for the commercial and residential markets. Our hardwood is made from sustainable woods sourced from locations across the world, our brands boast beauty that only time and nature can provide. Get the best hardwood brands right to your door with Lumberjack Direct. While our hearts are set on hardwood, we understand that there are other compatible options in the industry which is why we do our best to accommodate needs for LVP flooring with inventory from leading manufacturers. Armed with 50 years of experience in the hardwood industry combined, we brought Lumberjack Direct to life in 2016. Our deep belief in protecting the environment has driven us to incorporate pivotal technology into sustainability and revolutionizing the way flooring is enjoyed.
Coordonnées de contact
5731 Palmer Way, 92010, Carlsbad, Etats-Unis
- (720) 605-4091
- info@lumberjackdirect.com
- lumberjackdirect.com
4,8
Excellent
345 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Would give 0 starts…
My sample order was cancelled without explanation. Then, after reaching out to customer service and asking to reordering (or a refund) I still never received anything (months later). Seemed like nobody from customer service has any urgency to help…
15 mai 2024
Réponse de Lumberjack Direct
Hi Emily,
Unfortunately Somerset samples are not available to ship to the east coast due to manufacturer guidelines.
We have refunded your $1 sample order.
Thank you for your understanding.
Fantastic customer service
Fantastic customer service. They answered all our questions thoroughly and went above & beyond to get us a sample box.
8 mai 2024
Réponse de Lumberjack Direct
THANK YOU!!
I ordered samples of Laminate flooring
I ordered samples of Laminate flooring. They were here ASAP. We decided to hold off due to unexpected bill.
They were so kind and helpful!
22 avril 2024
Réponse de Lumberjack Direct
Thank you very much!
Great flooring, damaged in shipping
Loved the flooring itself and it arrived quickly, but every box arrived significantly damaged (boxes were crushed and both ends of all cartons were open) and the equivalent of 1 whole box of material out of three could not be used for my project due to the locking channels being damaged. Kept it because this specific flooring is discontinued and hard to find.
25 avril 2024
Réponse de Lumberjack Direct
Hi Angela, Thank you for letting us know! We have refunded the damaged carton :) 3 boxes or less ship parcel (UPS ground or FedEx) and there is most always damages to the locking systems on LVP. Glad you received the discontinued flooring we found and were able to complete your project!
Outstanding Service and Unbeatable Value
I recently had the pleasure of shopping with Lumberjack Direct, and I must say, the experience was exceptional from start to finish. If you’re in the market for quality flooring, this is the place to go.
**Unbeatable Pricing:** Lumberjack Direct offers some of the best prices in the industry. I compared their rates with several other suppliers, and they consistently had the lowest prices without compromising on quality. It’s rare to find such great value, but Lumberjack Direct manages to deliver.
**Wide Selection:** The variety of flooring available is impressive. The comprehensive selection ensures that you’ll find exactly what you need for any project, big or small.
**Knowledgeable and Helpful Sales Process:** Jake at Lumberjack Direct is incredibly knowledgeable and genuinely helpful. He guided me through the entire process, providing expert advice and answering all my questions with patience and clarity. His expertise made the purchasing process smooth and stress-free.
**Incredible Customer Support:** What truly sets Lumberjack Direct apart is their stellar customer support. From the moment I placed my order to the timely delivery, Jake was there to assist me every step of the way. He was responsive, professional, and went above and beyond to ensure my complete satisfaction.
Overall, Lumberjack Direct is a top-notch business that combines unbeatable pricing, a wide selection, expert sales assistance, and exceptional customer support. I highly recommend them to anyone in need of quality flooring. You won’t be disappointed!
8 juillet 2024
Avis spontané
Réponse de Lumberjack Direct
Thank you Adam!
The flooring was a fraction of what it…
The flooring was a fraction of what it would have cost somewhere else, it was very high quality, and the people I dealt with were amazing. Really great experience!
19 avril 2024
Réponse de Lumberjack Direct
Thank you!
My experience with Lumberjack Direct…
My experience with Lumberjack Direct was great! I would highly recommend
8 avril 2024
Réponse de Lumberjack Direct
Thank you!
Fast response and quick delivery
Great customer service. They answered questions quickly and helped sending my order faster than expected.
3 avril 2024
Réponse de Lumberjack Direct
Thank you!
I was looking for a specfic wood that I…
I was looking for a specfic wood that I wanted to install in my home. I live in NJ and and all the prices around here seemed extremely high. I did a search on the interenet and came across Lumberjack Direct. They had the wood I wanted and the best price in the country. I spoke with the owner Jacob Kear and he was kind enough to send me a sample piece of the wood. It was exactly what I was looking for. I also dealt with one of the people that work for him named Dylan Peace and he was also extremely helpful. I told them that I would not be ready in a month or so and they said no problem. They were not pushy at all. They were polite and again the price was the best out there for this particular wood that i wanted. I would recommend them to anyone. They are very helpful and will work with you if you have a budget.
25 mars 2024
Avis spontané
Réponse de Lumberjack Direct
Thank you!
Great service
Great service. Not a 5 star because I didn't receive my sample until I reached out to my rep and then he expedited it. this is the second sample I have received and I had no problem with getting my first sample.
13 février 2024
Réponse de Lumberjack Direct
Thank you!
Réponse de Lumberjack Direct
Thank you!
I highly recommend this business
Really great experience with this company. Everyone I have talked to has been helpful and kind. Super fast shipping too. Highly recommend!
3 mars 2024
Avis spontané
Réponse de Lumberjack Direct
Thank you! Thank you! Thank you!
I never received the samples I ordered
2 février 2024
Réponse de Lumberjack Direct
Hi Linda, the $1 sample you ordered was not available. Your order has been canceled and refunded in full.
The timely delivery. And the updates when requested.
The experience with Lumberjack was prompt. And the respond time was great. I would use them again. Thanks you.
31 janvier 2024
Réponse de Lumberjack Direct
Thank you Leroy!
Easy to work with and so helpful!
Easy to work with and so helpful!! I’d definitely order from them again.
18 janvier 2024
Réponse de Lumberjack Direct
Thank you for your business!
I never received the sample...No…
I never received the sample...No longer need it, I ordered my floor
23 janvier 2024
Réponse de Lumberjack Direct
Hi Linda, the $1 sample you ordered was not available. Your order has been canceled and refunded in full.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.