First of all, I just want to say that there are a bunch of copycats out there but this one is legit. I purchased and got suspicious when I didn't get any updates after ordering so I contacted here to... Voir plus
RRRRT
La note de cette entreprise n'est actuellement pas disponible en raison d'une violation de nos conditions d'utilisation.
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Lisez les avis des autres
Don't. Firstly shipping was a joke. But my main concern was the faulty leaking regulator. Wouldn't hold air . Massive safety issue. Now been blocked from leaving any comments on their fb site, which w... Voir plus
I purchased their tank, mask and pump package on 26th June, paying £79.99. It was a gift for my son’s birthday this Wednesday and yet to receive it. My order confirmation and dispatch email both... Voir plus
I wasn’t so sure about it at the start because it worked for about 6/7 minutes on my first go but I got more used to it the next few times and can easily get 10 minutes or more if I need to. I am alwa... Voir plus
Violation des conditions d'utilisation
AVOID
AVOID! They LIE to you about shipping, take too long on their end to actually dispatch your order. They just take your money and run!!!
I ordered my items on the 15th July. I didn't hear anything from them so 10 days after my order i reached out to them via email, they emailed me back saying my order "had been shipped" and that if I didn't get any further tracking updates in 5 days then I should get back in touch with them. This was a LIE, because the tracking at the time by Australia Post was showing that "full package not received" , so it couldn't have been "shipped". Needless to say i didn't hear anything further so i emailed them again, this time they told me my address label on the package had been damaged (but not the package itself) and that my address was no longer clear or visible, so they asked me to re-confirm my address, which i found very odd because they should already have my address from my order and had supposedly already "shipped" my order to my address......so why ask me what my address is??? At this point i asked them to instruct their shipping company to "return to sender" and issue me a refund. They ignored my request and instead of issuing a return to sender they contacted the shipping company and gave them my address. Eventually I received further tracking updates from Australia Post, which suggests Australia post didn't even receive my full package (it's apparently 2 boxes) until 4th August, 3 weeks after I placed the order. I reached back out to them again telling them i no longer wanted the items as they were taking too long and felt like i was being lied to all the time about where the items were, they then tell me they cannot refund me as the items have already been shipped and they don't take returns because of risk of contamination, which in my case there would have been zero risk of contamination because i hadn't received my order yet and that if they instructed the shipping company to return to sender when i asked it would have meant no customer would have even received the items in order to contaminate them. This fell on death ears. I wouldn't waste my time or money with them ever again. All they're interested in is taking your money and running with it with no real urgency in getting an order to you and lie about its progress.
It came in fast the people who said…
It came in fast the people who said they got scammed they bought from the fake site so wacht out
Stay Away
Scammers, don’t order from here, they send you all the right emails and tracking information but the order never turns up and they just ignore you after you try and get your money back
Do not buy this product!!!!
Do not buy this product!!!!! The company advertises and markets that the mask with the tank can last up to 10 minutes. I have bought the mask with two tanks and the most that I can get out of. It was three minutes after contacting them several times to make adjustments watching several videos that they use for their Technical data. I still cannot get more than three minutes of air after much much frustration. I decided to return it and asked for a full refund. The company stopped answering my emails after they told me that it was just a decision and changed my mind when it was not a product that meant up to their advertisement
I ordered the product in Jan 25 but…
I ordered the product in Jan 25 but never received it, so I went back to them and they replied very quickly to say they would try again, still nothing. So they said they would credit me, 5-10 business working days to get my money back. Nothing received and no reply’s to emails, going to see if I can get my money back from my credit card.
"Be careful
"Be careful, the purchase could end up being expensive for you. They send and deliver to the wrong address and they do not take responsibility. "I paid over 500 dollars and never received the product, even though I proved to them that they delivered it to the wrong address."
cheating
I ordered one a long long time ago and until now I haven't received anything from them.. I also have proof from the bank that the money has been printed.. it's so annoying that they cheat you like that.
I ordered different items from this company, but never got them
I ordered different items from this company, but I never got. It‘s now a half year since, wrote several e-mails, got an answer but not the items I ordered! I lost my money, therefor my advice: Keep hands off this company!!
Very helpful product
Very helpful product. It helps me increase my dive time. Thanks you Lisa for gifting me this wonderful gadget.
Best purchased ever
Excellent for around the pool and the…
Excellent for around the pool and the lake on our property.
Mask is great
The pump is a bit of a workout but the mask is great. Just need to take short rests.
I wasn’t so sure about it at the start…
I wasn’t so sure about it at the start because it worked for about 6/7 minutes on my first go but I got more used to it the next few times and can easily get 10 minutes or more if I need to. I am always happy to support Aussie businesses too good stuff
Warning: Please order from real company
Warning: Saw this product Facebook and turned out that it was a fake company pretending to be this one. Explains the reviews you can find online of people not knowing any better. Asked the real company about it and they filled me in and helped a lot so I ordered and love it. Definitely 5 stars for me.
Please be sure to order from real seller
First of all, I just want to say that there are a bunch of copycats out there but this one is legit. I purchased and got suspicious when I didn't get any updates after ordering so I contacted here to get answers. It turns out that I had actually ordered off a fake website and had to contact my bank. After I figured that all out I purchased from here on the REAL website and got tracking updates straight away. When it arrived I was surprised by the quality and I still use it every day.
Received my mask as promised!
Was a bit worried, because made and order before got to Truspilot, but received the order and feel very happy about it :) It took about 3 weeks from Australia to Latvia
DON’T BUY SCAM !!!
DON’T BUY. An absolute scam my friend bought it and never got his product, lets help the company get shut down for what they are doing.
Great service great product its not a…
Great service great product its not a scam you need to order at the good site i called him because i dont trust it he helpt me very good nice service lungtank
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