Our visit to Lynn's was to purchase a beautiful ring for my wife Alison's big Birthday in July. Great Customer Service in your Victoria Square premises. Abby who attended to us was so very friendly an... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The attention to detail by your assistant Grainne was second to none plus her product knowledge was excellent which helped make my decision to purchase a Tudor watch a must do. Many thanks to Grainne
L'entreprise a répondu
The assistant Manager, forget name, but he was so knowledgeable on choice and design of my son's Tag. This was a special day, as it was his graduation present. The watch was worn with comfort and prid... Voir plus
L'entreprise a répondu
Excellent customer service from start to finish.Cain was very helpful in accommodating me to view the watches before purchasing.The bottle of champagne after purchase was a very nice touch
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
A renowned Northern Irish jeweller catering to clientele across the UK and the Republic of Ireland. With over six decades of rich heritage, we have consistently excelled in offering exquisite diamonds, luxury watches, and unparalleled customer service. Our independent family-owned business, now lead by its third generation, operates from our esteemed locations, nestled in the heart of Belfast and on Shipquay Street in Derry/Londonderry.
Our Shipping Promise
Free Delivery to the UK and ROI
When shopping with us, receive free delivery to the UK and ROI
Coordonnées de contact
Queens Arcade, BT1 5FE, Belfast, Royaume-Uni
- 028 90329799
- concierge@lunns.com
- lunns.com
4,9
Excellent
464 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The Lunn Family and their history of…
The Lunn Family and their history of the customer comes first and also their Staff and their Professional / knowledge of the products they are presenting to their customers
10 mars 2026
Réponse de Lunn's Jewellers
Hi Ross,
Thank you for your kind 5 star review. We are so pleased to hear of your experience when dealing with us, and greatly appreciate your kind words. We look forward to seeing you again in the future!
Best wishes, Lunn's
Brilliant jewlers
Brilliant jewlers, everything you could expect and more. I bought an OMEGA Seamaster watch, it was immaculately presented, and packaged. The communications from start to finish and customer service was excellent.
9 avril 2026
Réponse de Lunn's Jewellers
Hi Paul,
Thank you for your kind 5 star review. We are so happy to hear of the exerience you had when shopping with us, and hope you enjoy your new timepiece. We look forward to dealing with you again in the future.
Best wishes, Lunn's
Purchased a watch from their Tudor boutique.
Purchased a watch online to collect from their Tudor boutique. Seamless process and the watch was available to collect straightaway. Very welcoming and polite staff. I would highly recommend Lunn’s.
26 mars 2026
Réponse de Lunn's Jewellers
Hi David,
Thank you for your kind 5 star review. It is great to hear of the positive experience you had with us both online and in store. We will be sure to pass your message on to both teams, and look forward to dealing with you again in the future!
Best wishes, Lunn's
Excellent customer service couldn't do…
Excellent customer service couldn't do enough to help me with my purchase, I would definitely recommend Lunns. Thank you very much.
30 mars 2026
Réponse de Lunn's Jewellers
Hi Daniel,
Thank you for your kind 5 star review. We are so glad to hear of your positive experience with us, and appreciate you choosing to shop with us. We look forward to seeing you again soon.
Best wishes, Lunn's
I was able to contact Lunn's in advance…
I was able to contact Lunn's in advance of my visit to the Londonderry shop and indicate the item of jewellery that I was interested in seeing, having viewed it on the Lunn's website. This meant that my visit to the store ran smoothly from when I arrived to view the item, trying on the item and then purchasing. All staff that I encountered during my visit were very pleasant and professional.
19 mars 2026
Réponse de Lunn's Jewellers
Hi Lorna,
Thank you for your kind 5 star review. We are so pleased to hear about the seamless experience you had online followed up by your time in our Shipquay store. We will be sure to pass this message on to both teams, and look forward to seeing you again in the future!
Best wishes, Lunn's
Lunns are first class all the time.
Lunns are first class all the time.
My husband purchased David Yurman ear rings and he also purchased a David Yurman necklace in December 2025.
The welcome is lovely and the coffee beautiful.
Some day, I am definitely going to try that glass of champagne. Definitely one of the most beautiful shops in the world with superb staff.
Joan Sheridan
28 mars 2026
Réponse de Lunn's Jewellers
Hi Joan,
Thank you for your kind 5 star review. We are so pleased to hear of the fantastic experience you received when shopping with us. We hope you enjoy wearing your new jewellery, and very much look forward to seeing you again in the future for that glass of champagne!
Best wishes, Lunn's
My Fiancée and I were so grateful for…
My Fiancée and I were so grateful for Claire's help. She was fantastic and so attentive. 5 stars!
21 mars 2026
Réponse de Lunn's Jewellers
Hi Jonathan,
Thank you for your kind 5 star review. We are so happy to hear you had such a positive experience with Claire, and will be sure to pass this message on to her. We look forward to seeing you both again soon.
Best wishes, Lunn's
Was buying a watch for my son's 18th …
Was buying a watch for my son's 18th birthday .
The attention we got was superb
21 mars 2026
Réponse de Lunn's Jewellers
Hi there,
Thank you for your kind 5 star review. We really appreciate you coming to us to share in such a special occasion. We hope your son enjoys his new timepiece, and look forward to seeing you again in the future.
Best wishes, Lunn's
Réponse de Lunn's Jewellers
Hi Amanda,
Thank you for your kind 5 star review. We are very happy to hear you found our staff so pleasant and helpful, and look forward to seeing you again soon!
Best wishes, Lunn's
A pleasant experience at Lunns
We were made to feel welcome and the staff were very happy to help. They asked us what we were interested in and then helped us select the best product for our needs. There was no pressure selling.
2 mars 2026
Réponse de Lunn's Jewellers
Hi Michael,
Thank you for your kind 5 star review. We are so glad to hear you had such a positive experience when shopping with us, and look forward to seeing you again in the future.
Best wishes, Lunn's
We went to Lunns in Victoria Centre in…
We went to Lunns in Victoria Centre in December to buy a Birthday present and we had great customer service, the girl was amazing, I would say she was managerial quality, just excellent. Her surname was Martine Hines and she couldn’t do enough for me and my Husband, making sure we had a voucher towards parking in Victoria Centre, that in my book was going further to help us have a great shopping experience, she is a great asset to Lunns and I would love you to let her know how great she is at her job, her customer service is second to none, she’s brilliant.
27 décembre 2025
Réponse de Lunn's Jewellers
Hi Michael,
Thank you for your kind 5 star review. We are so pleased to hear you had such wonderful experience from Martine, and will be sure to pass this message on to her. I know she will really appreciate it. We look forward to seeing you again in the future.
Best wishes, Lunn's
Welcoming
Welcoming, polite and knowledgeable staff.
Quick turnaround on the repair to my watch.
27 mars 2026
Réponse de Lunn's Jewellers
Hi Alan,
Thank you for your kind 5 star review. We are so glad to hear you had a positive experience with our Aftercare department. We will be sure to pass this message along.
Best wishes, Lunn's
10/10 for everything.
Fancy delivery, great prices for authentic pieces, and even better customer support. Highly recommend.
30 mars 2026
Réponse de Lunn's Jewellers
Hi,
Thank you for your kind 5 star review. We are so glad to hear you had such a positive experience when shopping with us online, we will be sure to pass your message on to our Concierge team. Thank you for shopping with us, and we look forward to dealing with you again in the future.
Best wishes, Lunn's
Great experience.
4 mars 2026
Réponse de Lunn's Jewellers
Hi Eduards,
Thank you for your kind 5 star review. We look forward to seeing you again soon.
Best wishes, Lunn's
As always the staff at Lunns were…
As always the staff at Lunns were exceptional and made the experience of buying a new watch very enjoyable.
9 mars 2026
Réponse de Lunn's Jewellers
Hi David,
Thank you for your kind 5 star review. We are delighted to hear you had such a fantastic experience when purchasing your new timepiece. We hope you enjoy it, and look forward to seeing you again soon!
Best wishes, Lunn's
We dealt with Fraser in the Queens…
We dealt with Fraser in the Queens arcade shop, he was very helpful and responsive and helped take a lot of the stress out of the decision. Would highly recommend!
20 mars 2026
Réponse de Lunn's Jewellers
Hi Shane,
Thank you for your kind 5 star review. We are so pleased to hear you had a positive experience with Fraser, and will be sure to pass this message on to him. We look forward to seeing you again in the future!
Best wishes, Lunn's
Great staff
Great staff, good stock and good experience while shopping for watches and jewelry.
4 mars 2026
Réponse de Lunn's Jewellers
Hi Louren,
Thank you for your kind 5 star review. We are delighted to hear you were happy when shopping with us, and look forward to seeing you again soon.
Best wishes, Lunn's
Lovely friendly lad sold the watch
Lovely friendly lad sold the watch. He was a pleasure to deal with.
3 mars 2026
Réponse de Lunn's Jewellers
Hi there,
Thank you for your kind 5 star review. We are so glad you had a great experience when purchasing with us, and hope you enjoy your new timepiece. We look forward to seeing you again soon!
Best wishes, Lunn's
Réponse de Lunn's Jewellers
Hi Elaine,
Thank you for your kind 5 star review. We are so delighted you received excellent service, and look forward to seeing you again soon!
Best wishes, Lunn's
Service and experience was great...as…
Service and experience was great...as was their patience
23 mars 2026
Réponse de Lunn's Jewellers
Hi Ciaran,
Thank you for your kind 5 star review. We are so glad you had such a great experience, and look forward to welcoming you back in to store soon!
Best wishes, Lunn's
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.