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Lunn's JewellersAvis 

464
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our visit to Lynn's was to purchase a beautiful ring for my wife Alison's big Birthday in July. Great Customer Service in your Victoria Square premises. Abby who attended to us was so very friendly an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The attention to detail by your assistant Grainne was second to none plus her product knowledge was excellent which helped make my decision to purchase a Tudor watch a must do. Many thanks to Grainne

L'entreprise a répondu

Noté 5 sur 5 étoiles

The assistant Manager, forget name, but he was so knowledgeable on choice and design of my son's Tag. This was a special day, as it was his graduation present. The watch was worn with comfort and prid... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service from start to finish.Cain was very helpful in accommodating me to view the watches before purchasing.The bottle of champagne after purchase was a very nice touch

L'entreprise a répondu

À propos de l'entreprise

  1. Bijoutier
  2. Diamantaire
  3. Joaillier
  4. Graveur sur bijoux
  5. Service de réparation de montres
  6. Horlogerie

Écrit par l'entreprise

A renowned Northern Irish jeweller catering to clientele across the UK and the Republic of Ireland. With over six decades of rich heritage, we have consistently excelled in offering exquisite diamonds, luxury watches, and unparalleled customer service. Our independent family-owned business, now lead by its third generation, operates from our esteemed locations, nestled in the heart of Belfast and on Shipquay Street in Derry/Londonderry.

Our Shipping Promise

Free Delivery to the UK and ROI

When shopping with us, receive free delivery to the UK and ROI

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

464 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(464)

286 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

We went to tag at lunns on Saturday…

We went to tag at lunns on Saturday 14th Feb and I can honestly say it was a joy to be there. Charlie was looking after my husband and Jess was his wing woman a great combo. After looking at four watches and no one rushed us hubby picked what he wanted but I had spotted a watch to. So yes both where bought and hubby and I left happy (me more jolly as I’d had some fizz) I really cannot thank Charlie and Jess for all their help what lovely people. Xxxxxx

14 février 2026
Avis spontané
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Réponse de Lunn's Jewellers

Hi Johnston & Nichola,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with Charlie and Jess. We will be sure to pass this message on to them, and we hope you both enjoy your new timepieces. We look forward to seeing you both again soon!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

What can I say about Lunn’s…simply the best

What can I say about Lunn’s? Well the simple truth is that it is the best jewellery store, bar none. I have been shopping there since 1988 and have enjoyed a lot of fantastic moments, always enabled by Barry, a top man. Long may you reign 👌

5 janvier 2026
Avis spontané
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Réponse de Lunn's Jewellers

Hello Malcolm,
Thank you for your kind 5 star review. We really value your continued support and have certainly enjoyed being part of so many special occasions. We appreciate your kind words, and will be sure to pass them on to Barry especially. We look forward to seeing you again soon.
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Very welcoming and relaxed atmosphere…

Very welcoming and relaxed atmosphere when collecting my watch. Customer service was excellent on the day and also by email, being quick to respond to any queries.

27 janvier 2026
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Réponse de Lunn's Jewellers

Hello,
Thank you for your kind 5 star review. We are delighted to hear of your experience when shopping with us and hope you enjoy your new timepiece. We look forward to welcoming you back in the future!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

His & Hers Watches

Both my wife and I had a memorable experience in the Omega boutique purchasing watches to celebrate our upcoming birthdays.

Travis reached out before our appointment to see if there was anything in particular we were interested in and had a private room ready for our arrival along with a fantastic bottle of champagne.

Based on our preferences Travis had curated a selection of watches for us to choose from, I found this invaluable as I ended up with a watch that I hadn’t previously considered.

Travis’s product knowledge and enthusiasm for the brand really shone through adding greatly to the experience.

5 février 2026
Avis spontané
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Réponse de Lunn's Jewellers

Hi Mark,
Thank you for your kind 5 star review. We are so glad to hear you had such a positiv experience visiting our TUDOR boutique. Your kind words mean a lot, and we will be sure that this is passed on to Travis and the team. We hope you enjoy your new timepieces and look forward to welcoming you back into store in the future!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Watch serviced and returned within…

Watch serviced and returned within original timescale. Excellent service.

8 janvier 2026
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Réponse de Lunn's Jewellers

Hi Emma,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with our Aftercare department, and look forward to seeing you again soon.
Best wishes, Lunn's

Noté 5 sur 5 étoiles
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Réponse de Lunn's Jewellers

Hi James,
Thank you for your kind 5 star review. It is great to hear you recieved friendly and professional service and we look forward to seeing you again in the future!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Fabulous experience and exceptional…

Fabulous experience and exceptional customer service. Would 100% recommend.

22 janvier 2026
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Réponse de Lunn's Jewellers

Hi Victoria,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with us, and look forward to seeing you again in the future!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Good experience at Shipquay shop

Good service from Eileen at the Shipquay store when I bought a new Tag Heuer watch. She sized the watch perfectly to suit and assisted in very pleasant purchase.

23 janvier 2026
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Réponse de Lunn's Jewellers

Hi there,
Thank you for your kind 5 star review. It is wonderful to hear you had such a great experience with Eileen in our Shipquay store, we will be sure to pass on your nice message to her. We look forward to seeing you again soon and hope you enjoy your new timepiece!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Brilliant company to deal with

Brilliant company to deal with, very knowledgeable friendly staff

Would highly recommend

3 février 2026
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Réponse de Lunn's Jewellers

Hi Jamie,
Thank you for your kind five star review. We are delighted to hear you had such a great experience shopping with us. We look forward to seeing you again soon!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Fantastic Team!

Great customer experience because of the wonderful people working there!

26 janvier 2026
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Réponse de Lunn's Jewellers

Hi Murad,
Thank you for your kind 5 star review. We are delighted you were so please with the customer service you recieved. We look forward to dealing with you again in the future.
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Ordered online and then had store pick…

Ordered online and then had store pick up. A very professional service from ordering to collection of item.

27 janvier 2026
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Réponse de Lunn's Jewellers

Hi SG,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience shopping with us, and look forward to welcoming you back in future!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Excellent

Excellent, seamless on line purchase, great packaging and a nice handwritten note inside. Very good prices and super quick turnaround. Thank you.

26 janvier 2026
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Réponse de Lunn's Jewellers

Hi Chris,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience shopping with us online, we will be sure to pass this on to our Concierge team. We look forward to dealing with you again in the future!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Amazing service and a perfect ring

Fantastic service from start to finish. Courtney was so friendly and helpful and made what could have been a stressful decision feel easy and enjoyable. They really listened to what I was looking for and helped me choose the perfect engagement ring. Couldn’t recommend this jeweller enough!

30 janvier 2026
Avis spontané
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Réponse de Lunn's Jewellers

Hi Matthew,
Thank you for your kind 5 star review. We are so glad we got to play a part in such a special occasion, and that you received such friendly and helpful service from Courtney. We will be sure to let her know of your message, and look forward to welcoming you back in the future!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Grainne in Lunns Tudor Boutique was…

Grainne in Lunns Tudor Boutique was exceptional from start to finish. She handled my initial query over the phone with professionalism and clarity and guided me seamlessly all the way through to the completed sale. She was consistently polite, knowledgeable, and a pleasure to deal with. The whole process felt smooth and well managed thanks to her support. I wouldn’t hesitate to recommend Grainne to anyone looking for a first-class service.

30 janvier 2026
Avis spontané
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Réponse de Lunn's Jewellers

Hi Leo,
Thank you for your kind 5 star review. We are delighted to hear you had such a fantastic experience with Grainne, and will be sure to pass this message on to her. We look forward to welcoming you back in store in the future.
Best wishes, Lunn's

Noté 5 sur 5 étoiles

I had a Rolex watch requiring…

I had a Rolex watch requiring adjustment and the bracelet cleaned.
The watch was returned with bracelet as new and the watch now super accurate !

Top class service

17 janvier 2026
Avis spontané
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Réponse de Lunn's Jewellers

Hi Mark,
Thank you for your kind 5 star review. We are delighted to hear you had such a wonderful experience with our Aftercare department. We will be sure to pass on this message, and look forward to seeing you again in the future.
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Rolex

Picked up a GMT today from the Rolex Boutique. Morgen was excellent. Super product knowledge and very good communications. Let me try a few other pieces and talked very knowledgeably about them. A great ambassador for Lunns and Rolex.

23 janvier 2026
Avis spontané
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Réponse de Lunn's Jewellers

Hi Paul,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with Morgen, and will be sure to pass this message on to him. We look forward to seeing you again in the future!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Love lunn,s

The staff are fantastic so helpful I like the friendly and helpful they are they go that extra mile.

18 décembre 2025
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Réponse de Lunn's Jewellers

Hi Colin,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us. We look forward to dealing with you again soon!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

I’m extremely grateful to Lunns for…

I’m extremely grateful to Lunns for such a fantastic online ordering experience. From start to finish, the service was exceptional, with clear communication and great care throughout. Everything was handled so smoothly, and it truly made the experience special. Thank you to the team at Lunns, I wouldn’t hesitate to order again.

20 janvier 2026
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Réponse de Lunn's Jewellers

Hi Vince,
Thank you for your kind 5 star review. We are delighted to hear you had such a wonderful experience shopping with us online, and will be sure to pass this message on to our Concierge team. We look forward to dealing with you again in the future!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

First class service

Very quick delivery. When I emailed with a query they were very quick to respond. Watch was delivered well protected in a lovely sturdy box. Overall a first class service.

13 janvier 2026
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Réponse de Lunn's Jewellers

Hi Audrey,
Thank you for your kind 5 star review. We are delighted to hear you are happy with your online purchase and hope you enjoy your new timepiece. We look forward to dealing with you again in the future!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Packaged my omega very nicely with…

Packaged my omega very nicely with chocolates and customer service was great.

12 janvier 2026
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Réponse de Lunn's Jewellers

Hi Daniel,
Thnank you for your kind 5 star review. We are delighted to hear you received your new timepiece. We look forward to dealing with you again in the future!
Best wishes, Lunn's

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