Get Luxe light uk Avis 

385
•
TrustScore 3 sur 5

3,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I hate companies who do not admit they are drop shopping from China. The website says they use Royal Mail in 3 - 5 business days. 11 days from ordering and Royal Mail have still not received it. Will... Voir plus

Noté 1 sur 5 étoiles

I ordered an air conditioning unit in June 2026, and it’s still not arrived in September 2026. I’ve called multiple times, left voice mails, and emailed them 4 times, but never once received a... Voir plus

Noté 4 sur 5 étoiles

The lights themselves are fab! And delivery quite fast considering they’re coming from China. However, can’t say the same for your marketing - the advertising I saw was aimed at Christmas shoppers A... Voir plus

Noté 5 sur 5 étoiles

I was a little sceptical as adverts can often exaggerate the products performance, especially through Facebook where scams are always in your thought. However, I threw the dice and ordered a couple -... Voir plus


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3,0

Moyen

TrustScore 3 sur 5

385 avis

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1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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3,0

Tous les avis

(385)

95 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

It's drop shipped learn from my mistake

Ok so yes it works but not as much as advertised save yourself some money it's just a rebranded drop ship item, go on Temu same thing for more than half the price. Also, tried cancelling the order it still got shipped and took ages to come from funnily enough China.

20 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

READ THIS !!!!!!!!!!!!

These are not as advertised, no way close to the brightness as the triple head lamp they put down in their advertisement. Absalute waste of money , their customer care is an absalute joke. Be careful, if your light is not up to standard or defensive, they will not pay return postage, they no not even want to refund your more, stay far away from this company

2 novembre 2025
Avis spontané
Noté 2 sur 5 étoiles

Placed an order for three lights

Placed an order for three lights. Received two in the post which are great but the third light was missing. I have emailed their customer service to request a refund or for the third light to be dispatched and as yet have had no response.
Would not order again as a result if this.

16 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

A Great Buy

I bought this light for walking my dog in the dark. It proved to be a great buy, especially with the ability to turn it on and off by using my free hand. I have already recommended it to my friends and family

14 octobre 2025
Avis spontané
Noté 3 sur 5 étoiles

Good headlights, awful customer service

Despite my previous review, I had bought headlights from them in the past and they were going great so decided to give them another try.
They messed up my order and customer service, perhaps a language barrier, just didn't understand...I had to batter them with photos and explanations when all they needed to do was send me what I had actually ordered.
They mixed up tracking details internally which mean one order simply didn't get dispatched!
The older headlights are good & going strong, hope the new ones are the same.

11 novembre 2025
Avis spontané
Noté 2 sur 5 étoiles

48 hour tracked took nearly two weeks…

48 hour tracked took nearly two weeks (ordered 26/10 delivered 7/11) and there was no tracking info available. Customer service responsive but didn’t do anything just said wait.

Needed the head-torch quickly & had to buy an alternative when the head-torch didn’t turn up - Luxelight now charging me postage cost to return. Shame as it’s a good product.

7 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Ordered it 2 weeks ago, still not here!

Ordered it 2 weeks ago, promised 'Express' delivery via 48hr Royal Mail. Still no sign of it, not even been scanned by Royal Mail. They come from China definitely. Customer services have emailed me with lies and yet more lies and refuse a refund.

7 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I'm hoping the product lives up to it's…

I'm hoping the product lives up to it's reviews because their customer service is appalling. I've emailed 3 or 4 times now with a query following my order and not a single reply. So far, not impressed and regretting using the company.
*update 14.11.25* the head torches arrived without cases. I've not tried to email them on a different address and still no response. They say 30 day money back guarantee, but you can't contact them.
Wish I hadn't have fallen for the social media advertising and this experience has put me off buying anything else advertised on social media.
Delivery takes 2 weeks because they come from China.

5 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great light!

Great light, arrived in about 10 days with frequent updates on status. Use for walking dog at night and working on home projects in dark spaces. Casts a wide beam and love that it's rechargeable.

1 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Still waiting for delivery of my order

Still waiting for delivery of my order, website implies ship next day, but looking in more detail they say 3-5 business days. Its now 10 business days for me and no sign of order ... another SCAM company I suspect

23 octobre 2025
Avis spontané

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