I hate companies who do not admit they are drop shopping from China. The website says they use Royal Mail in 3 - 5 business days. 11 days from ordering and Royal Mail have still not received it. Will... Voir plus
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I ordered an air conditioning unit in June 2026, and it’s still not arrived in September 2026. I’ve called multiple times, left voice mails, and emailed them 4 times, but never once received a... Voir plus
The lights themselves are fab! And delivery quite fast considering they’re coming from China. However, can’t say the same for your marketing - the advertising I saw was aimed at Christmas shoppers A... Voir plus
I was a little sceptical as adverts can often exaggerate the products performance, especially through Facebook where scams are always in your thought. However, I threw the dice and ordered a couple -... Voir plus
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It's drop shipped learn from my mistake
Ok so yes it works but not as much as advertised save yourself some money it's just a rebranded drop ship item, go on Temu same thing for more than half the price. Also, tried cancelling the order it still got shipped and took ages to come from funnily enough China.
Bought for dog walking but using for…
Bought for dog walking but using for the dark mornings and nights now. Bring out bins, dog out to the bathroom, kids use them for hide and go see in the dark 😂 great product
READ THIS !!!!!!!!!!!!
These are not as advertised, no way close to the brightness as the triple head lamp they put down in their advertisement. Absalute waste of money , their customer care is an absalute joke. Be careful, if your light is not up to standard or defensive, they will not pay return postage, they no not even want to refund your more, stay far away from this company
Placed an order for three lights
Placed an order for three lights. Received two in the post which are great but the third light was missing. I have emailed their customer service to request a refund or for the third light to be dispatched and as yet have had no response.
Would not order again as a result if this.
Terrible product quality and false delivery promises
Terrible product quality. Site says orders come with 48h Royal Mail delivery, but they’re actually dispatched from China and take at least a week to arrive.
A Great Buy
I bought this light for walking my dog in the dark. It proved to be a great buy, especially with the ability to turn it on and off by using my free hand. I have already recommended it to my friends and family
Good headlights, awful customer service
Despite my previous review, I had bought headlights from them in the past and they were going great so decided to give them another try.
They messed up my order and customer service, perhaps a language barrier, just didn't understand...I had to batter them with photos and explanations when all they needed to do was send me what I had actually ordered.
They mixed up tracking details internally which mean one order simply didn't get dispatched!
The older headlights are good & going strong, hope the new ones are the same.
48 hour tracked took nearly two weeks…
48 hour tracked took nearly two weeks (ordered 26/10 delivered 7/11) and there was no tracking info available. Customer service responsive but didn’t do anything just said wait.
Needed the head-torch quickly & had to buy an alternative when the head-torch didn’t turn up - Luxelight now charging me postage cost to return. Shame as it’s a good product.
This is a brillaint product
This is a brillaint product, a handy torch when working and great for reading without wasting expensive energy. Highly recommended product.
Ordered it 2 weeks ago, still not here!
Ordered it 2 weeks ago, promised 'Express' delivery via 48hr Royal Mail. Still no sign of it, not even been scanned by Royal Mail. They come from China definitely. Customer services have emailed me with lies and yet more lies and refuse a refund.
Amazing head torch for at the yard
Amazing head torch for at the yard, riding the horses in the dark and walking the dogs at night. Also really sturdy for out running aswell. Definitely the best I have found
Your company appear to be genuinely…Head Torch for early morning runner
Your company appear to be genuinely interested in the customer. Happy customers equate to profitable business.
Best head tourch ive ever owned!
Absolutely fantastic product would recommend to everyone!!!
I'm hoping the product lives up to it's…
I'm hoping the product lives up to it's reviews because their customer service is appalling. I've emailed 3 or 4 times now with a query following my order and not a single reply. So far, not impressed and regretting using the company.
*update 14.11.25* the head torches arrived without cases. I've not tried to email them on a different address and still no response. They say 30 day money back guarantee, but you can't contact them.
Wish I hadn't have fallen for the social media advertising and this experience has put me off buying anything else advertised on social media.
Delivery takes 2 weeks because they come from China.
A good light for running on dark roads…
A good light for running on dark roads as it is easy to wear and operate. Very good for charging as well so pleased with it. Not a 5 star as it feels a bit of a flimsy design for £20+.
Time will tell.
2nd purchase of these fab head lights
2nd purchase of these fab head lights. Not sure they can be beaten!
Product great, delivery time very slow
Product great. Really excellent actually. Delivery time … snail like.
Great light!
Great light, arrived in about 10 days with frequent updates on status. Use for walking dog at night and working on home projects in dark spaces. Casts a wide beam and love that it's rechargeable.
Still waiting for delivery of my order
Still waiting for delivery of my order, website implies ship next day, but looking in more detail they say 3-5 business days. Its now 10 business days for me and no sign of order ... another SCAM company I suspect
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