I hate companies who do not admit they are drop shopping from China. The website says they use Royal Mail in 3 - 5 business days. 11 days from ordering and Royal Mail have still not received it. Will... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I ordered an air conditioning unit in June 2026, and it’s still not arrived in September 2026. I’ve called multiple times, left voice mails, and emailed them 4 times, but never once received a... Voir plus
The lights themselves are fab! And delivery quite fast considering they’re coming from China. However, can’t say the same for your marketing - the advertising I saw was aimed at Christmas shoppers A... Voir plus
I was a little sceptical as adverts can often exaggerate the products performance, especially through Facebook where scams are always in your thought. However, I threw the dice and ordered a couple -... Voir plus
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very bright
Very bright. Good for getting dog doo up at night as we walk them late I don’t know how to get the spotlight on though
Terrible delivery time, good product
I placed my order on 30/11/24 and it only arrived 6 weeks later on 13/01/25.
For express UK delivery, this is not acceptable.
However, when I have chased up my order, the customer services for the company have been quick to reply and helpful with their updates. I am also very happy (so far) with the quality of the product I have received.
These lights are superb
These lights are superb. Highly recommend these. The light is very bright and the spotlight has a very good beam to it. Great for out walking the dog.
Great product
Great product, works very well, easy to use, well worth the money.
Incredible light
One of our stable lights has broken and we have an issue with the electrics, mucking out has been challenging due to lack of light, this light has been a saviour. 100% would recommend to buy. Used it everyday for a while now and it’s incredible
Luxelight Feedback
Timely delivery and communication of the delivery.
Good packaging for both the light and casing.
Straight forward instructions. A well made item. Impressive illumination for both the led light bar, the individual torch and love the option to have the hand sensor to switch it on and off.
We purchased the item to assist with potential roadside vehicle situations BUT also good on a darker dog walk.
Pretty & practical fairy lights
I bought the fairy lights on a string; portable (wind the lights in), rechargeable, use as a torch- and has a magnet. Seems great so far. Pretty & practical.
Time wil tell about charge & durability but I'm pleased with my purchase.
I bought 4 of these lights
I bought 4 of these lights, one for each of my sons and one for myself. We are all very pleased with them as they are brilliant (literally!), and the motion sensor for operating on/off by just waving your hand is very useful too.
I emailed Luxelight as I had a query re operating the motion sensor (there were no instructions with the lights) and Phoebe replied promptly with instructions. I wouldn't hesitate in recommending this company and their great head torches!
Faulty dog collar clasps.. dangerous
Purchased a light up dog collar as a gift, took over the allotted delivery time given to arrive, but did eventually arrive, great looked fairly good quality, gave said collar to it’s recipient for a Christmas gift, sadly after 2 walks the clasp wouldn’t stay clipped in and came undone resulting in the dog coming free from the collar running free..!
Contacted the company explaining the situation and asking not for a replacement but a refund as a different collar had already been purchased, waited a week with no reply, chased them again asking for a refund to be told…. a replacement was being delivered instead..
Whilst yes it lit up, clearly the clasps are made cheap & collars are more gimmicky than functional, the company do not listen to customers wishes, thankfully the fog in question came to no harm..
Not UK based. Long delivery.
Not UK based, ship from China and take ages to come, also take the videos and screenshots from their Instagram with a pinch of salt, especially the one in the woods, looks like the guy is holding a high powered torch in his left hand, you can see that as the beam is focused on the trees in the top right, having said that they are OK and good for short distance work around the house and outside jobs but you might as well just buy any of the other 100 branded ones from Amazon and get it next day as the LuxeLight branded ones are nothing special.
First impressions
I didn't wait too long for it to arrive. Have only used it a few times so far but very impressed at the moment.
Great product and service
Great product and service - the recipient loved it and has used it already 👍
Excellent service
Excellent service, ordered lights and they arrived within 24 hours
The LuxeLight seems like an excellent…
The LuxeLight seems like an excellent product. It is sturdy and well made. The lights are fantastic and as advertised. I don't know about battery life yet so can't comment. I'm very pleased with it.
Battery life nowhere near what they advertise
The dog collar took ages to arrive, thought it was coming from UK but it was being shipped from China. Charged it up and disappointed the light dims after two or three short walks (15 minute per walk) emailed but it came back undelivered. Tried replying to the email they send out from UK, no reply. Poor service, would not buy again, avoid
Very pleased with this product
Very pleased with this product. Does as the advert says!
Excellent head torch
Excellent head torch, but disappointed that they did not arrive as quickly as advertised, as 3 of 5 ordered were for Christmas presents. Recipients were delighted. Hope they last well.
Very happy with this product
Very happy with this product, bought for Christmas presents. Recipient’s were happy with them. Only thing I didn’t like, I thought I was buying from a local business, as that was how I read t. It in fact came from China.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








