Luxina Avis 

60
TrustScore 4.5 sur 5

4,4

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Never ordering from this company again. Took 2 weeks for my oder to arrive when I was promised a sooner date to arrive. Poor customer service. Didn't get my tracking order days after i tried asking... Voir plus

Noté 5 sur 5 étoiles

Lux Perfume is awesome! They’re always adding new scents, so there’s something new every time I visit. Their prices are way better than most big-name stores, and their customer service is super quic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very prompt shipment and seller reached out to ensure that I was informed as to when the shipment would go out. Product is genuine and sealed. Overall very good experience. I will definitely check wit... Voir plus

Noté 5 sur 5 étoiles

Great experience! I've been shopping around for Oud Wood by TF and almost bought it at the store. Found Lux at a way better price for the same thing! Great customer service & communication the entire... Voir plus

L'entreprise a répondu


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

60 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(60)

49 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

This is the worst knockoff...

This is the worst knockoff! I purchased the Byredo Mojave Ghost to compare to the original one and it was an epic fail. I emailed to request a refund and was told, "Because I opened the packaging they could not refund me." I asked how then would I smell the fragrance it I can't open the package? Shortly after expressing my disappointment I received a return label. They only refunded half the money. What a complete waste of time and money! AND . the only reason they received 1 star is because it was the ONLY way I could share my experience! I rate the a 0 ... as they say, buyers be aware!!! I should have done my research before purchasing ..

22 octobre 2025
Avis spontané
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Réponse de Luxina

Hi Leah, we are sorry you were disappointed in your order. We made numerous attempts, with documented evidence, to show you that the Byredo is 100% authentic.

We state our return policy very clearly and tried to find a solution for you.

The biggest issue was that you were incredibly rude to our support staff. So rude that the owner had to step in when our support staff became afraid. We refunded you the full amount minus any return fees.

We understand issues arise from time to time, but spreading lies can damage small businesses such as ours.

Noté 5 sur 5 étoiles

They delivered as promised

I decided to order from here based on a recommendation from a podcast and at this time, I couldn’t be happier. So far, both scents are lasting. The ones from Creed website and the one I purchased at Costco had to be returned. I am not sure if the formula was “less” but it didn’t last and everyone is complaining. For the cost of a good perfume, it’s important for it to wear well.

11 juillet 2025
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Réponse de Luxina

Thank you very much, Jolene! We hope you keep enjoying your scents!

Noté 5 sur 5 étoiles

Great service

16 juin 2025
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Réponse de Luxina

Thank you so much, Arie for your kind words! We hope you love your Creed Aventus!

Noté 5 sur 5 étoiles

Lux Perfume is the best

Lux Perfume is awesome! They’re always adding new scents, so there’s something new every time I visit. Their prices are way better than most big-name stores, and their customer service is super quick and helpful. Shipping is fast too — I usually get my orders in pretty quickly. Definitely my go-to for perfumes for myself & as gifts!

23 juin 2025
Avis spontané
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Réponse de Luxina

Thank you for the review! We hope you come back to us for any gifts you may need.

Noté 5 sur 5 étoiles

Great price and authentic products

Great price and authentic products! Grateful I found Lux Perfume. Will be perfect for Christmas gifts.

11 juillet 2025
Avis spontané
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Réponse de Luxina

So nice of you! We are here to help with any Christmas needs!

Noté 5 sur 5 étoiles

I have a fragrance allergy- Lux helped me out!

I have a fragrance allergy-had it all my life. I have been unable to wear alot of fragrances. I became interested in trying to see if there was a frag out there that could accommodate me so I could have fun like all of you great smelling people. I spoke with the owner of Lux for a while and he was very cool about giving me some tips and offering me different things to make sure I was able to get something, without being too difficult on me. in the end I was able to get a new fragrance, and their price was better than all the other places I checked for that same fragrance- which was Viking by Creed.

15 avril 2025
Avis spontané
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Réponse de Luxina

Mike, it was a true pleasure helping you find the right scent! We are always here to help you find the right one!

Noté 5 sur 5 étoiles

Lux Perfume is it

Lux Perfume is it. My favorite perfumes and way more affordable than the average retailer!

10 juillet 2025
Avis spontané
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Réponse de Luxina

Jacqueline, thank you so much! It means a lot that we could help you save some money!

Noté 5 sur 5 étoiles

Great experience

Great experience! I've been shopping around for Oud Wood by TF and almost bought it at the store. Found Lux at a way better price for the same thing! Great customer service & communication the entire process. Highly recommend!!

15 mai 2025
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Réponse de Luxina

Thanks Zubin! We hope you love your TF Oud Wood! Come back to us for anymore TF fragrances!

Noté 5 sur 5 étoiles

Had a great experience with purchasing…

Had a great experience with purchasing from LP. I ordered a bottle of Creed Viking and was thrilled when it arrived in a week of ordering. Will definitely buy from LP again in the future!

23 mai 2025
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Réponse de Luxina

Thank you so much! If you ever need anything else, please don't hesitate to reach out to us!

Noté 5 sur 5 étoiles

Lux Perfume has one of the best…

Lux Perfume has one of the best customer service I’ve ever had. I had a question about the perfume I was going to order and got a quick and detailed response which led me to buy the product and trust that I was getting what I asked for. Excited for Christmas time!!

7 juillet 2025
Avis spontané
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Réponse de Luxina

Emily, this was so great of you to say! We're always happy to help!

Noté 5 sur 5 étoiles

FREE & FAST shipping!

The website is so user friendly PLUS FAST & FREE SHIPPING. Buying all my fragrances from Lux from now on. This is your sign to buy that fragrance you've been eyeing.

10 juillet 2025
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Réponse de Luxina

Thank you Martine, thank you for letting everyone know about us! Your support has been awesome!

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