Never ordering from this company again. Took 2 weeks for my oder to arrive when I was promised a sooner date to arrive. Poor customer service. Didn't get my tracking order days after i tried asking... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Lux Perfume is awesome! They’re always adding new scents, so there’s something new every time I visit. Their prices are way better than most big-name stores, and their customer service is super quic... Voir plus
L'entreprise a répondu
Very prompt shipment and seller reached out to ensure that I was informed as to when the shipment would go out. Product is genuine and sealed. Overall very good experience. I will definitely check wit... Voir plus
Great experience! I've been shopping around for Oud Wood by TF and almost bought it at the store. Found Lux at a way better price for the same thing! Great customer service & communication the entire... Voir plus
L'entreprise a répondu
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This is the worst knockoff...
This is the worst knockoff! I purchased the Byredo Mojave Ghost to compare to the original one and it was an epic fail. I emailed to request a refund and was told, "Because I opened the packaging they could not refund me." I asked how then would I smell the fragrance it I can't open the package? Shortly after expressing my disappointment I received a return label. They only refunded half the money. What a complete waste of time and money! AND . the only reason they received 1 star is because it was the ONLY way I could share my experience! I rate the a 0 ... as they say, buyers be aware!!! I should have done my research before purchasing ..

Réponse de Luxina
Loved everything about the service and…
Loved everything about the service and getting the cologne.

Réponse de Luxina

Réponse de Luxina
They delivered as promised
I decided to order from here based on a recommendation from a podcast and at this time, I couldn’t be happier. So far, both scents are lasting. The ones from Creed website and the one I purchased at Costco had to be returned. I am not sure if the formula was “less” but it didn’t last and everyone is complaining. For the cost of a good perfume, it’s important for it to wear well.

Réponse de Luxina
Lux Perfume is the best
Lux Perfume is awesome! They’re always adding new scents, so there’s something new every time I visit. Their prices are way better than most big-name stores, and their customer service is super quick and helpful. Shipping is fast too — I usually get my orders in pretty quickly. Definitely my go-to for perfumes for myself & as gifts!

Réponse de Luxina
Great price and authentic products
Great price and authentic products! Grateful I found Lux Perfume. Will be perfect for Christmas gifts.

Réponse de Luxina
I have a fragrance allergy- Lux helped me out!
I have a fragrance allergy-had it all my life. I have been unable to wear alot of fragrances. I became interested in trying to see if there was a frag out there that could accommodate me so I could have fun like all of you great smelling people. I spoke with the owner of Lux for a while and he was very cool about giving me some tips and offering me different things to make sure I was able to get something, without being too difficult on me. in the end I was able to get a new fragrance, and their price was better than all the other places I checked for that same fragrance- which was Viking by Creed.

Réponse de Luxina
Lux Perfume is it
Lux Perfume is it. My favorite perfumes and way more affordable than the average retailer!

Réponse de Luxina
Great experience
Great experience! I've been shopping around for Oud Wood by TF and almost bought it at the store. Found Lux at a way better price for the same thing! Great customer service & communication the entire process. Highly recommend!!

Réponse de Luxina
Had a great experience with purchasing…
Had a great experience with purchasing from LP. I ordered a bottle of Creed Viking and was thrilled when it arrived in a week of ordering. Will definitely buy from LP again in the future!

Réponse de Luxina
Lux Perfume has one of the best…
Lux Perfume has one of the best customer service I’ve ever had. I had a question about the perfume I was going to order and got a quick and detailed response which led me to buy the product and trust that I was getting what I asked for. Excited for Christmas time!!

Réponse de Luxina
FREE & FAST shipping!
The website is so user friendly PLUS FAST & FREE SHIPPING. Buying all my fragrances from Lux from now on. This is your sign to buy that fragrance you've been eyeing.

Réponse de Luxina
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.




