LV PROPERTY Avis 

221
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was interested in looking for a flat and Rosie helped me a lot with the knowledge of the area. Her advise was really good and helped me think of lots of extra things too

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service from the team. Rosie was very helpful and arranged a viewing for me within hours. Would definitely use again.

L'entreprise a répondu

Noté 1 sur 5 étoiles

Worst experience I’ve had with any estate agent ever! Very hard to get hold of, and don’t reply to emails promptly. Been dealing with both sales and letting and they’ve always either been out on appoi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Can’t thank Stacey at LV Property enough for all her help! From the moment I spoke to her, she was so friendly, genuine, and easy to get along with. Nothing ever felt like too much trouble — she kept... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agents immobiliers
  2. Agence de location d'appartements
  3. Investissements immobiliers
  4. Société de gestion immobilière

Écrit par l'entreprise

Welcome to the home of the ''Award Winning Estate Agent'' having won the ''Best Lettings & Sales Agent 2022'' for the Birmingham region at the prestigious SME awards, we feel this is a great achievement only made possible by the support of our of our many happy clients. Known as the Boutique Estate Agency with a passion for people and property. We are consistently selling properties for 100% of the asking price, which means our clients make more money when they sell with us. So if you are looking for an estate agent that eats, sleeps and breathes your transaction you have come to the right place, it’s why 82% our business comes from client referrals and word of mouth. We are the go to Estate Agent In Birmingham when it comes to buying, selling, investing and letting property. We have three offices covering Birmingham 1. Birmingham City Centre 2. Edgbaston 3. Jewellery Quarter so why not pop in for a coffee to see how we can help.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

221 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,1

Tous les avis

(221)

12 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Thank you fot helping …

I was interested in looking for a flat and Rosie helped me a lot with the knowledge of the area. Her advise was really good and helped me think of lots of extra things too

4 décembre 2025
Avis spontané
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Réponse de LV PROPERTY

Thank you for your kind words about Rosie and your 5* review Lily - really appreciated.

Noté 5 sur 5 étoiles

Finding a home

Great service from the team. Rosie was very helpful and arranged a viewing for me within hours. Would definitely use again.

15 décembre 2025
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Réponse de LV PROPERTY

Thank you Dave for your 5* review and your kind words about Rosie - she is an asset to the LV Property team.

Noté 1 sur 5 étoiles

LV managed a property for me

LV managed a property for me. They provided a terrible service.

11 octobre 2025
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Réponse de LV PROPERTY

Thank you for your review - This is really disappointing to read as LV Property pride themselves on customer service and communications. My name is Corrine and I am the Branch Manager at LV Property and I would like the opportunity to discuss this with you further, please could you call me in the office on 0121 285 7575.

Noté 1 sur 5 étoiles

Very disappointing

Very disappointing. No support or responsibility for landlords whatsoever. Please do not use them as your letting agents. Lost a lot of personal documents even though they are “stored in internal database” and wrecked the house.

11 octobre 2025
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Réponse de LV PROPERTY

Thank you for your review - This is really disappointing to read as LV Property pride themselves on customer service and communications. My name is Corrine and I am the Branch Manager at LV Property and I would like the opportunity to discuss this with you further, please could you call me in the office on 0121 285 7575.

Noté 5 sur 5 étoiles

Thank you Kate!

I just wanted to take a moment to thank Kate for all her help with finding and moving into my new flat. Kate’s support throughout the process made everything so much easier — from arranging viewings to handling the paperwork and keeping me updated at every stage.

I really appreciated her professionalism, responsiveness, and friendly approach. It made what can often be a stressful experience feel smooth and straightforward. I’m absolutely delighted with my new home, and I’m very grateful for all her effort in helping me find the right place.

I’ll be sure to recommend Kate to friends and family who are looking for a property in the future!

15 septembre 2025
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Réponse de LV PROPERTY

Thank you so much for your kind review about Kate - She really is an asset to the team

Noté 5 sur 5 étoiles

Can’t thank Stacey at LV Property…

Can’t thank Stacey at LV Property enough for all her help! From the moment I spoke to her, she was so friendly, genuine, and easy to get along with. Nothing ever felt like too much trouble — she kept everything clear and stress-free the whole way through. It’s rare to find someone who actually cares about what they do, but Stacey really does. An absolute pleasure to deal with and someone who truly makes the experience a positive one.

6 octobre 2025
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Réponse de LV PROPERTY

Your review about Stacey is so refreshing to read - Thank you so much

Noté 1 sur 5 étoiles

Extremely Disappointed – Worst Experience with LV Property

I’ve had the worst experience dealing with LV Property. There is absolutely no transparency in how they operate, and communication is terrible. They don’t reply to emails or follow up on important issues, leaving you completely in the dark. I’ve tried multiple times to get updates, but their lack of response and professionalism has been shocking.

I would strongly advise anyone to think twice before dealing with LV Property. Poor service, no accountability, and zero communication – overall, a very disappointing experience.

Thomas Lompe

8 octobre 2025
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Réponse de LV PROPERTY

Thank you for your review - This is really disappointing to read as LV Property pride themselves on customer service and communications. My name is Corrine and I am the Branch Manager at LV Property and I would like the opportunity to discuss this with you further, please could you call me in the office on 0121 285 7575.

Noté 1 sur 5 étoiles

Cancelled Appointment



Reviews
LV PROPERTY Estate & Letting Agents Birmingham

Google review summary
5
4
3
2
1
4.5
(422)
Reviews
All
tenants21
solicitors13
deposit11
fee11
+6
Sort by
Most relevant
Newest
Highest
Lowest

Niel Driver
Local Guide·102 reviews·61 photos
We had a viewing today for an apartment at 4.30
I got an email at 4- 17 to tell me the appointment had been cancelled and the property was no longer available, so I replied to the email and said well thank … More
Photo 1 in review by Niel Driver

Maya Hussain
2 reviews
a month ago
I had the pleasure of working with Sana as my renting agent, and I couldn’t be more impressed with her professionalism, dedication, and efficiency throughout the entire process. From our first conversation, it was clear that she genuinely … More

LV PROPERTY Estate & Letting Agents Birmingham (Owner)
a month ago
WOW what a review.
Thank you, your words are refreshing about Sana - she is an amazing asset to the LV Team.
Thank you

Sebastian Francis
4 reviews
2 months ago
We had a fantastic experience renting our property, thanks to Stacey and Sana. From start to finish, they were incredibly helpful, professional, and attentive. They guided us through every step of the process with patience and clarity, … More

LV PROPERTY Estate & Letting Agents Birmingham (Owner)
2 months ago
Thank you for your review Sebastian. Stacey and Sana will be thrilled to read this fantastic review. They are both really strong members of the team and I am pleased to see that this gets recognised.

Sachin solomon
7 reviews·1 photo
2 months ago
We had a great experience renting through LV Property, thanks to Stacey and Sana. They were friendly, professional, and always quick to respond, which made the whole process smooth and stress-free. They handled all our questions with … More

LV PROPERTY Estate & Letting Agents Birmingham (Owner)
2 months ago
Thank you Sachin for your amazing words about Sana and Stacey - they really do bring a lot to the team and they will be thrilled to read such positive words

Reviews
LV PROPERTY Estate & Letting Agents Birmingham

Google review summary
5
4
3
2
1
4.5
(422)
Reviews
All
tenants21
solicitors13
deposit11
fee11
+6
Sort by
Most relevant
Newest
Highest
Lowest

Niel Driver
Local Guide·102 reviews·61 photos
We had a viewing today for an apartment at 4.30
I got an email at 4- 17 to tell me the appointment had been cancelled and the property was no longer available, so I replied to the email and said well thank … More
Photo 1 in review by Niel Driver

Maya Hussain
2 reviews
a month ago
I had the pleasure of working with Sana as my renting agent, and I couldn’t be more impressed with her professionalism, dedication, and efficiency throughout the entire process. From our first conversation, it was clear that she genuinely … More

LV PROPERTY Estate & Letting Agents Birmingham (Owner)
a month ago
WOW what a review.
Thank you, your words are refreshing about Sana - she is an amazing asset to the LV Team.
Thank you

Sebastian Francis
4 reviews
2 months ago
We had a fantastic experience renting our property, thanks to Stacey and Sana. From start to finish, they were incredibly helpful, professional, and attentive. They guided us through every step of the process with patience and clarity, … More

LV PROPERTY Estate & Letting Agents Birmingham (Owner)
2 months ago
Thank you for your review Sebastian. Stacey and Sana will be thrilled to read this fantastic review. They are both really strong members of the team and I am pleased to see that this gets recognised.

Sachin solomon
7 reviews·1 photo
2 months ago
We had a great experience renting through LV Property, thanks to Stacey and Sana. They were friendly, professional, and always quick to respond, which made the whole process smooth and stress-free. They handled all our questions with … More

LV PROPERTY Estate & Letting Agents Birmingham (Owner)
2 months ago
Thank you Sachin for your amazing words about Sana and Stacey - they really do bring a lot to the team and they will be thrilled to read such positive words
Niel Driver
Local Guide·102 reviews·61 photos
just now
New
We had a viewing today for an apartment at 4.30
I got an email at 4- 17 to tell me the appointment had been cancelled and the property was no longer available, so I replied to the email and said well thank you for the 13 minute notice.when we have got a bus into town, a tram and then walked almost to the property.
She emailed me back with a sarcastic message that she had tried to call me earlier but the phone wasn't answered or we would have known not to go, so I replied and said well did you leave a message telling me No you didn't, I said you have just managed to send me an email telling it's been cancelled why did you not send that 4 hours ago.
No because you found a tenant , picked up your finders fee and sod the other appointments.

3 octobre 2025
Avis spontané
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Réponse de LV PROPERTY

Hi Niel,
I hope you're well.
Thank you for taking the time to leave your feedback. I attempted to contact you earlier today to discuss the concerns you raised, and I’m truly sorry to hear that you were left feeling disappointed.
At LV Property, we have a strict policy in place to ensure all viewings are confirmed prior to attendance. This is to avoid any miscommunication and to ensure our team can provide the best possible service to all clients.
Upon reviewing our system notes, I can see that my colleague made several attempts to reach you by phone and also sent a follow-up email requesting confirmation of your appointment. I completely understand how frustrating this situation must have been, and I sincerely apologise for any inconvenience caused.
As a busy city centre agency, we do have procedures in place to help us manage high demand, but your experience matters to us, and we regret that it did not meet your expectations on this occasion.
If you’d be open to it, I’d really appreciate the opportunity to speak with you directly and see if there’s anything we can do to put things right.
Thank you again for your feedback—it genuinely helps us improve.
Warm regards,
Corrine Cook
Branch Manager
LV Property
0121 2857575

Noté 5 sur 5 étoiles

Jackson Karidza

This review goes specifically to Jackson Karidza, he was very kind and supportive with my first time rental journey. He ensured I had considered all necessary steps to successfully get my first rental property.
He has left a good image for the LV company. He delivered excellent customer service.
Thank you

17 septembre 2025
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Réponse de LV PROPERTY

Thank you so much for your amazing review and such kind words about Jackson

Noté 1 sur 5 étoiles

Terrible service from beginning to end..

I have been extremely disappointed with LV Property and would not recommend them.

When I first instructed them, I was promised a proactive service and regular communication. In reality, the experience was the complete opposite. After raising concerns in July about the lack of progress and poor communication, I was assured that a revaluation had been arranged and that I would receive updates moving forward. Two months later, I had heard nothing further, no revaluation, no updates, and no evidence of any meaningful effort to market my property.

The only time I received any contact was when I chased them, and even then, the explanations given were weak and inconsistent. Despite paying for what was supposed to be a professional, high-value service, I ended up with silence and no results.

I have now instructed a different estate agent and would strongly advise others to look elsewhere. The service I experienced from LV Property was unprofessional, unresponsive, and a complete waste of time.

16 septembre 2025
Avis spontané
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Réponse de LV PROPERTY

Hi Emma,

I’m really sorry to read your review — it’s genuinely upsetting to hear that you’ve had this experience.

From speaking with the team, I understand that my colleague Stacey has already reached out to you to address your concerns, and I hope she was able to provide some clarity and reassurance.

Please know that this is not a reflection of how LV Property operates or how we treat our clients. I would really appreciate the opportunity to speak with you directly to discuss your experience further and see how we can make things right.

If you’d be open to a conversation, you’re very welcome to contact me at the office on 0121 285 7575.
My name is Corrine, and I’m the Branch Manager.

Warm regards,
Corrine
Branch Manager, LV Property

Noté 5 sur 5 étoiles

Customer service

Contacted Sana in Lettings for advice as a first-time renter. Her guidance was clear, professional, and reassuring — highly recommend her expertise!

9 août 2025
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Réponse de LV PROPERTY

Thank you for your review

Noté 5 sur 5 étoiles

First time renting and spoke to Sana in…

First time renting and spoke to Sana in Lettings — she was incredibly helpful, patient, and gave me clear advice every step of the way. Highly recommend!"

12 août 2025
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Réponse de LV PROPERTY

Thank you for your kind review

Noté 5 sur 5 étoiles

Amazing letting agency

Sana helped us throughout the move in process, there were slight delays in processing the move in monies but everything was sorted effectively on the move in day and we had a hassle-free move in. Sana handled the entire move in process from viewings to actual move in and made sure we had a hassle free move in experience, highly recommended

14 juillet 2025
Avis spontané
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Réponse de LV PROPERTY

Thank you

Noté 5 sur 5 étoiles

We had a wonderful experience working…

We had a wonderful experience working with Sana during our property search. From the very first viewing, she was incredibly polite, professional, and attentive to our needs. Sana took the time to understand exactly what we were looking for and made sure every property she showed us aligned with our preferences.

She was always patient, never rushed us, and offered honest, helpful advice throughout the process. Her warm demeanor and willingness to go the extra mile truly made a difference. Thanks to her support and dedication, we were able to find the perfect home.

Sana is truly an asset to the company, and we feel lucky to have worked with her. Highly recommend her to anyone looking for a smooth, respectful, and stress-free property search experience.

10 juillet 2025
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Réponse de LV PROPERTY

Thank you for your amazing review

Noté 5 sur 5 étoiles

Very informative

Very informative
Assisted with my concerns and worries .
Was timely with key updates if needed .

30 juin 2025
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Réponse de LV PROPERTY

Thank you so much

Noté 5 sur 5 étoiles

I had a fantastic experience with LV…

I had a fantastic experience with LV Property, thanks to Sana! From start to finish, she was incredibly helpful, professional, and attentive to every detail. She made the entire process smooth and stress-free, always going the extra mile to answer my questions and keep me updated. It’s rare to find someone so genuinely dedicated to helping clients. Thank you, Sana, for your outstanding service—I highly recommend LV Property to anyone looking for a reliable and supportive

20 juin 2025
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Réponse de LV PROPERTY

Really kind words - thank you

Noté 5 sur 5 étoiles

This was an incredibly smooth process

This was an incredibly smooth process. No speed bumps and Sana was extremely helpful and transparent. Kept in contact throughout the entire process and met every date she said she’d deliver.

11 juin 2025
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Réponse de LV PROPERTY

Thank you for your review

Noté 5 sur 5 étoiles

Brilliant experience today at LV…

Brilliant experience today at LV Property - Sana and Stacey were amazing and extremely helpful. We are really looking forward to looking at the properties.

20 juin 2025
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Réponse de LV PROPERTY

Thank you - really kind words about our team

Noté 4 sur 5 étoiles

We had good experience with LV…

We had good experience with LV property. We felt that we were supported throughout our move in preparation.

Sana, in particular has been extremely helpful and made sure all the information was communicated efficiently.

Unfortunately, there were some days where we were waiting to be contacted from the agency, maybe this will change in the future.

Overall it was a good experience.

16 juin 2025
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Réponse de LV PROPERTY

Thank you

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