Macback Avis 1 859

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Really straightforward process, great way to recycle and get some cash back from an old unwanted iMac. Other companies don't trade this model anymore, so I was pleased to receive anything, plus cleat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent couldn’t fault them they arranged the pickup with DPD brought the label and box . Fast response and gave me exactly what was estimated would highly recommend ☺️

L'entreprise a répondu

Noté 5 sur 5 étoiles

It took 6 days from pick up of my iMac (over the bank holiday) for Macback to confirm they would pay me the agreed valuation. It was quite an old machine and some other recycling companies weren't e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A very simple site to use no problem to navigate. There was an issue with the carrier picking unit up but was soon resolved by MacBack and new date sorted.Would defiantly use again if required at a la... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service informatique
  2. Ordinateur et accessoires

À propos de Macback

Informations provenant de diverses sources externes

Best Service
Fill in our quick quote form, choose your collection date and location. We will then collect your item for free from your door with custom made packaging and yes we are fully insured.

Fast Payment
We Pay within 48Hrs of the item being delivered to use. We can pay by PayPal or Faster Payment Bank Transfer

The Highest Prices Paid
We are a Specialist Mac Recycler, so we can pay the highest prices for your Mac. If you can find another Trade-in site that will offer more, we will match it. If the item dosnt meet your description we will make you an offer, should that offer be less than you want we will return your item FREE!

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fast. Professional. Best quote

From the first contact to collection, assessment, and payment, it took less than 72 hours. The response from Macback was prompt and professional. They paid the full amount they quoted. If you are honest in your declaration of your device's condition, they will honour their word. I highly recommend this company.

26 mars 2026
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Réponse de Macback

Thank you for the fantastic review! We’re delighted to hear the whole process — from first contact through to payment — was completed so quickly and professionally.

You’ve summed it up perfectly: honest descriptions lead to smooth transactions and honoured quotes. We really appreciate your recommendation and support!

The MacBack Team

Noté 5 sur 5 étoiles

Great company and for me a positive experience

I always look after my tech and had no hesitation in grading it an A. Thankfully Macback agreed and I will be paid by tomorrow. This company seem very fair but for me their use of a courier company to pick up the item made them my first choice to sell my laptop. Because of my experience I will definitely use them again and have no hesitation in recommending them.

30 mars 2026
Avis spontané
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Réponse de Macback

Thank you for the fantastic 5-star review! We’re really pleased your device matched the Grade A description and that the quoted price was confirmed.

It’s great to hear the courier collection made the process even more convenient and helped make us your first choice. We truly appreciate your recommendation and look forward to helping you again in the future.

The MacBack Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service

20 mars 2026
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Réponse de Macback

Thank you for the 5-star rating! We really appreciate your support and are glad you had a positive experience with MacBack.

The MacBack Team

Noté 5 sur 5 étoiles

Quick response and reasonable price

Quick response and reasonable price! Collection did not go as expected but that’s DPD’s fault more than theirs. It was soon resolved.

24 mars 2026
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Réponse de Macback

Thank you for the great 5-star review! We’re really pleased you were happy with the price and our quick responses.

We appreciate your understanding regarding the collection issue — glad it was resolved quickly in the end. Thanks again for your feedback!

The MacBack Team

Noté 5 sur 5 étoiles

Absolutely fantastic

Absolutely fantastic. Great communication throughout. The delivery driver came earlier than the expected time which was amazing. I was able to get on with my day. The evaluation was spot on to the grade I had listed. I got the exact money amount I asked for. Totally recommend.

27 mars 2026
Avis spontané
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Réponse de Macback

Thank you for the fantastic 5-star review! We’re delighted to hear everything went smoothly — from clear communication to an early courier arrival and an accurate assessment matching your grading.

It’s great to know you received the exact amount expected and had such a positive experience. We truly appreciate your recommendation!

The MacBack Team

Noté 5 sur 5 étoiles

Prompt service

Prompt service - from collection to payment. Perfect!

23 mars 2026
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Réponse de Macback

Thank you for the 5-star review! We’re really pleased you found the service prompt from collection through to payment.

Perfect is exactly what we aim for — we appreciate your feedback!

The MacBack Team

Noté 5 sur 5 étoiles

Great communication

Great communication. Paid on full. Totally recommend ⭐️⭐️⭐️⭐️⭐️

3 mars 2026
Avis spontané
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Réponse de Macback

Thank you for the fantastic 5-star review! We’re really pleased you found the communication clear and that the full quoted amount was paid.

We truly appreciate your recommendation! ⭐️

The MacBack Team

Noté 5 sur 5 étoiles

Sold MacBook Pro at best price

Sold MacBook Pro at best price compared to other sites.

Submitted quote Friday, Mac picked up Saturday and packed into secure box. Tuesday quote agreed, money in bank Wednesday. Impressive service.

This is the third time I have sold items through Macback and never had a problem.

Well done.

25 mars 2026
Avis spontané
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Réponse de Macback

Thank you for the fantastic review! We’re delighted you found our price the best available and that the whole process — from quote to collection and payment — ran so smoothly and quickly.

It means a lot to hear you’ve used us multiple times without any issues. We really appreciate your continued trust and support!

The MacBack Team

Noté 5 sur 5 étoiles

Great company to deal with fair price…

Great company to deal with fair price fast payment very pleased

19 mars 2026
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Réponse de Macback

Thank you for the great 5-star review! We’re really pleased you were happy with the fair price and fast payment.

We appreciate your kind words and choosing MacBack!

The MacBack Team

Noté 5 sur 5 étoiles

Very easy to get a price for trading in…

Very easy to get a price for trading in my iMac and for arranging collection. Prompt payment made. A real contrast with some other companies.

19 mars 2026
Avis spontané
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Réponse de Macback

Thank you for the fantastic 5-star review! We’re really pleased you found it easy to get a price and arrange collection, and that payment was made promptly.

It’s great to hear we stood out compared to other companies — we really appreciate your feedback!

The MacBack Team

Noté 5 sur 5 étoiles

Great experience selling my Mac !

They quoted the highest when I was selling my MacBook and I took a chance , but right from pick up to pay out , it was smooth and most impressive part being they paid exactly as they quoted . I will in no doubt get back to them if i ever plan to sell my Apple devices

17 mars 2026
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Réponse de Macback

Thank you for the fantastic 5-star review! We’re really pleased you chose to take a chance with us and that the whole process — from collection to payment — was smooth and delivered exactly as promised.

It’s great to hear the quote was honoured in full, and we’d be delighted to help again whenever you’re ready to sell your next Apple device.

The MacBack Team

Noté 5 sur 5 étoiles

MacBook Pro

Good price and very easy to deal with. Collection on the date I asked. Quick turnaround on the device and money in my bank the next day.

2 mars 2026
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Réponse de Macback

Thank you for the great 5-star review! We’re really pleased you were happy with the price and found the whole process easy to deal with.

It’s great to hear the collection took place on your chosen date and that everything was turned around quickly with next-day payment. We really appreciate your feedback!

The MacBack Team

Noté 5 sur 5 étoiles

Safe and profitable way to discard your old equipment.

Fabulous. Got a quote for my 27" Apple iMac 2020. You need to back everything up to an external hard drive, so you don't lose any data. Package collected from my doorstep and I gave fair description of what condition it was in. I used my own old box, but they can provide a secure box if required. No struggling with heavy boxes, they do all the lifting for you. iMac collected Monday and arrived at their business the next day. Had to wait a couple of days for their assessment, but that wasn't a problem. Knowing that they will securely erase any data, which is a big problem for most people. Money was in my bank account on Saturday morning. It was the exact amount they had quoted. Can't fault it. Will definitely be using these guys again in the future.

27 février 2026
Noté 5 sur 5 étoiles

Very simple process

Very simple process. Dpd came to collect at the door with all the packaging needed (as I didn’t have the original box). Very fast, received the money the same day it arrived with them. Would use again in the future.

27 février 2026
Avis spontané
Noté 5 sur 5 étoiles

With my iMac now 10 to 11 years old and…

With my iMac now 10 to 11 years old and no longer updating I decided to replace it. Unlike with my old iPad and iPhone apple were not interested in a buy back and suggested I take it to a local recycling centre. After looking online to see if there were other options I fortunately came across the Macback site. The site was easy to navigate and the end result was that they valued my iMac at a price that was very acceptable. They arranged pick up and supplied packaging and all worked like clockwork.
Would definitely recommend this company.

20 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I was very pleased with the service provided

I was very pleased with the service for the sale of my old 12 year old Macbook. The pick up process was clearly set out and I knew what to expect when the courier arrived. I received confirmation when MacBook received the device and then quickly afterwards payment was made.

19 février 2026
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Réponse de Macback

Thank you for the great review! We’re really pleased you were happy with the service and that everything was clear and straightforward — from the pickup process to confirmation and payment.

It’s great to hear your older MacBook was handled smoothly from start to finish. We appreciate your feedback and choosing MacBack.

The MacBack Team

Noté 5 sur 5 étoiles

MacBack offers a good solution to old Macs

MacBack solved my problem of what to do with my old iMac. The machine was over 10 years old so of little interest to most people and Mac resellers. This company will take old Macs, even those deemed obsolete by Apple.
The assessment and valuation process was easy to complete online. MacBack arranged for the Mac to be collected. This was done 4 days after giving me their quote. A week after collection, and after testing, they told me they agreed with my original quote and sent me a BACS payment.
I would use them again if I need to dispose of an old Mac in the future.

20 février 2026
Avis spontané
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Réponse de Macback

Thank you for the fantastic review, Michael! We’re really pleased we could help provide a solution for your older iMac and that the whole process — from online valuation to collection, testing, and payment — was straightforward and met your expectations.

It’s great to hear your original quote was honoured and that you’d use us again in the future. We truly appreciate your feedback.

The MacBack Team

Noté 5 sur 5 étoiles

Great quote, efficient and great communication

A quick quote that I was happy with (and the best I found considering other sites), arranged for collection with appropriate packaging for transport as it was without the box and once received a very quick receipt of the funds. Great service, highly recommended.

17 février 2026
Avis spontané
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Réponse de Macback

Thank you for the fantastic review! We’re delighted you found our quote the best compared to other sites and that the whole process — from arranging collection with packaging to receiving your payment — was quick and straightforward.

We really appreciate your recommendation and kind words.

The MacBack Team

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