I was looking for a good show after bunion surgery recovery. The shoes are stylish and very comfortable BUT shipping is horribly slow and exchanges are very problematic. Support is purely email drive... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Buyer beware! I would give less then one star if it was an option. I ordered a dress boot from Madixa on Dec 3rd and it took nearly 4 weeks to arrive...in an envelope in the mail. Once received, the... Voir plus
L'entreprise a répondu
I have never been able to buy my husband a pair of nice shoes that last through his shoe abuse longer than three months or so, let alone, an online purchase because the size never seems to fit correct... Voir plus
L'entreprise a répondu
I haven't tried the shoes on so I can't comment on them. The order/shipping process was as I expected. Not ever ordered direct from a Chinese manufacturer before I am very satisfied with the process.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Shop at Madixa, Discover all the latest collections as well as online exclusives. Premium leather shoes & Free worldwide shipping.
Coordonnées de contact
, , , Etats-Unis
- support@madixa.com
- madixa.com
3,3
Moyen
361 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Had an issue with a discount that…
Had an issue with a discount that didn’t get applied. Contacted customer support and worked with Jasmine. She took care of the problem and kept me updated during the process.
Thanks Jasmine!
2 décembre 2021
Avis spontané
A Grateful Customer…
I have now bought three pairs of shoes and they are comfortable and of the highest quality. The postage is free and very quick. All the staff I have corresponded with have been friendlier, polite and very helpful. I will be back.
22 novembre 2021
Avis spontané
Réponse de Madixa
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to help.
Kind Regards
FIRST TIME BUYER
FIRST TIME BUYER
FOUND THIS SITE
GREAT LOOKING SHOES
WONT BE MY LAST
GREAT SERVICE A MUST LOOK
19 novembre 2021
Avis spontané
Réponse de Madixa
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to help.
Kind Regards
Very unhappy with these shoes slow…
Very unhappy with these shoes slow delivery do not come in a box all smashed and out of shape. Wrong size however the return was $40. Unreasonable. Don't buy this product.
15 novembre 2021
Avis spontané
Réponse de Madixa
Hello,
Thank you for taking the time to write a review.
I am sorry to hear that you are unsatisfied with your order.
A member of the customer support team will contact you directly to assist you further.
Kind Regards,
Pleasant experience with Aiza at Madixa.
Aiza was a tremendous help and extremely responsive resolving my issue and Jasmine assisted in processing the refund.
I appreciate the fact that good, honest business practices are still being used by some people. Thank you Aiza and Jasmine for your follow up and follow through.
9 novembre 2021
Avis spontané
Réponse de Madixa
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to help.
Kind Regards,
Réponse de Madixa
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to help.
Kind Regards,
Worst quality ever
Worst quality ever. Paper thin and broke first day I bought them. You may as well wear paper towels on your feet.
20 septembre 2021
Avis spontané
Réponse de Madixa
Hello,
Thank you for taking the time to write a review.
I am sorry to hear that you are unsatisfied with your order.
A member of the customer support team will contact you directly to assist you further.
Kind Regards,
Delivery was longer than expected !!!!!!!!!!
Delivery was longer than expected !!!!!!!!!!
Date i order 26-07-2021
contact line:６０７４３８
three4nine8WHEN I GOT MY SHOES IT WAS NOTHING LIKE THE PICTURE AT ALL !!!!
Delivery was longer than expected!!!!!!I ordered my pair of shoes and to my surprise the pair of shoes came from china and not my size what I ordered as per US standard Took months to get shoes then when arrived the size was around a 12 in size . i was trying to return this shoes back to the company so i contacted the company he sorted my problem in minutes,
16 septembre 2021
Avis spontané
Worst company … straight up scam … NOT…
Worst company … straight up scam … NOT BUY anything from this company!!!!!!
You will never get anything you pay for… or anything for that matter they just take your money and that is it..
BUYER BEWARE!!!!!
1 septembre 2021
Avis spontané
Réponse de Madixa
Hello,
Thank you for taking the time to write a review.
I am sorry to hear that you are unsatisfied with your order.
A member of the customer support team will contact you directly to assist you further.
Kind Regards,
These shoes are junk nothing but a scam…
These shoes are junk nothing but a scam They are most definitely not what they say they are can’t even wear them for 10 minutes there is no support whatsoever everything that they claim they are is a lie
17 août 2021
Avis spontané
BOILS down to this..I bought 4 pair of…
BOILS down to this..I bought 4 pair of your shoes and each pareHUGH I WEAR WOMENS SHOE 6 1/2.i spent over 200. Dollars trying to get my size HELP I SENT LAST PAIR BACK
27 juillet 2021
Avis spontané
Shoes were too small and they would not…
Shoes were too small and they would not replace with the right size, terrible customer service. Seems like a scammer company terrible experience!! Crap crap crap
20 juillet 2021
Avis spontané
I should've known better
I should've known better, low low quality, truly a $30 or less pair of shoes, stick to the name brands you know!!
20 juillet 2021
Avis spontané
Terrible
Terrible. Can't say anymore than everyone else did. Shoes came in way too small. FedEx said it would cost over $200 to ship back to China. I argued back and forth with the customer service rep via email and they refer me to their return policy. I'm usually much more careful but never had to return anything back to an international address??
6 juillet 2021
Avis spontané
The shoes are good but they could be…
The shoes are good but they could be more comfortable around the heel area. Great customer service and quick shipping
12 juin 2021
Avis spontané
Réponse de Madixa
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to help.
Kind Regards,
Service and speed were good
Service and speed were good.
Shoes are shultry and they could be 1 size bigger.
11 juin 2021
Avis spontané
great service
The shoes were received promptly and were just as described in the ad. service was prompt and professional.
10 juin 2021
Avis spontané
Réponse de Madixa
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to help.
Kind Regards,
Great shoes and they fit perfectly
Great shoes and they fit perfectly. Exactly as advertised
8 juin 2021
Avis spontané
Réponse de Madixa
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to help.
Kind Regards,
Recieved them in excellent shape
Recieved them in excellent shape. Like the shoes.
7 juin 2021
Avis spontané
Réponse de Madixa
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to help.
Kind Regards,
Your services was excellent and fast…
Your services was excellent and fast speed. Thank you lots.
Do you have fully black pair.. no stripe of any white or any other colour
7 juin 2021
Avis spontané
Réponse de Madixa
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to help.
Kind Regards,
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.