Dreadful. I have not received my order. I have sent emails requesting an update with no response. An attempted delivery which was a lie from Hermes delivery service. I am going to request a refund as... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered and paid extra for express delivery, stated as 1-2 business days. Tens of unanswered phone calls and an ignored email to chase - 12 days later I still have not received my order. Edit,... Voir plus
called multiple times and no one ever picks up the phone, emailed multiple times and tried sending from different email addresses to see if i get a response and nothing. i want to purchase items bu... Voir plus
L'entreprise a répondu
Originally my aluminium nosing arrived with damage, which I now realise was made during transit having looked at the packaging. Mafson after a little delay did act on my complaint and immediately rese... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Mafson Limited offers an extensive range of Stair Nosing, Door Thresholds, Anti-Slip Paints, Anti-Slip Commercial & Domestic Mats.
Coordonnées de contact
70 Sandringham Road Doncaster, DN2 5HZ, Doncaster, Royaume-Uni
- 01143609100
- sales@mafson.co.uk
- mafson.co.uk
2,2
Bas
225 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent company to deal with
Excellent company to deal with. One item we ordered was delayed due to supplier issues, we were notified straight away via email. Will definitely order again
4 janvier 2023
Resent correct item immediately when…
Resent correct item immediately when they realised it was the wrong size initially delivered. Thank you!
5 janvier 2023
Réponse de Mafson Limited
We try our best to satisfy our customers.
Great customer support
Very helpful after I made a mistake placing order with no house number 😅
12 janvier 2023
Products arrive on time great quality
Products arrive on time great quality. gonna order again definately.
14 décembre 2022
Avis spontané
I received my item on time I m really…
I received my item on time I m really satisfied
10 décembre 2022
Avis spontané
I paid extra for express delivery and 1…
I paid extra for express delivery and 1 week later i still haven't received anything, having been told i would receive it 2 days ago
9 décembre 2022
Réponse de Mafson Limited
We really apologize for the inconvenience. As the package left us it's all up to courier then. We can only track them and push them for delivery in time.
Product arrived quickly and looks great…
Product arrived quickly and looks great although have yet to fit it
3 décembre 2022
Réponse de Mafson Limited
Appreciated for your feedback.
What more could you ask for...
We were looking for a long Threshold bar and found Mafson had just the thing. I wanted a narrower width however after a phone call that was fine with them. It arrived the next day. So, brilliant friendly service. What more could you ask for.
18 novembre 2022
Avis spontané
Réponse de Mafson Limited
Thank you for the feedback.
Excellent customer service.
Excellent customer service.
Allan was very helpful to get my order sorted. Will definitely recommend it.
16 novembre 2022
Avis spontané
Réponse de Mafson Limited
Thank you for your kind words. Appreciate your feedback.
No delivery communication
No delivery communication. £10 for and over a week and still not arrived. Avoid this company if you seek quick efficient service.
9 novembre 2022
Réponse de Mafson Limited
Thank you for the feedback.
Faster than expected delivery great…
Faster than expected delivery great quality underlay for a great price
Very good service
26 octobre 2022
The paint can in a box wrapped in a…
The paint can in a box wrapped in a bag, the paint had spilt all over the bag.
10 octobre 2022
Fabulous prompt service
Fabulous prompt service, securely packaged. Just what we needed to finish the flooring, superb door bars. Thoroughly recommend!
7 octobre 2022
I ordered for 13 pcs of anti-slip for…
I ordered for 13 pcs of anti-slip for stair case and you sent only 6. I have called and I haven’t got any tangible reason for this your behaviour. I am still waiting for the remaining 7 pcs.
6 octobre 2022
Internal door threshold plate
Product delivered next day and packaged well. Would definitely use this supplier again
5 octobre 2022
Fast delivery and excellent product
28 septembre 2022
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.