This will be our second time using Magic Breaks and, yet again, they were fabulous. I spoke to Cheryl numerous times who patiently answered my questions and managed to find me a deal for WDW which bea... Voir plus
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We have used Magic breaks for our Disney vacation multiple times & wouldn't consider booking any other way! They are always quick to respond to any questions & make it super easy to book & make amendm... Voir plus
L'entreprise a répondu
I would like to say a huge thank you to Krista Taylor-Kemp. She took my call yesterday when I was extremely stressed about not receiving my documents and having no information about my upcoming... Voir plus
L'entreprise a répondu
First time using Magic Breaks, liaised with Cheryl over email which was my preferred method, she was so helpful and gave me all the information and more that I needed. She worked late hours and always... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.
MagicBreaks
Écrit par l'entreprise
- Dear Valued Customer,
- We're proud to deliver consistently great customer service. If you would like tp speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
- Thank you for choosing MagicBreaks.
Coordonnées de contact
MagicBreaks, Fora, 60 London Wall, London, EC2M 5TQ, London, Royaume-Uni
- 0330 880 5001
- customercare@magicbreaks.co.uk
- magicbreaks.co.uk
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Cheryl Smith is an absolute pleasure to…
Cheryl Smith is an absolute pleasure to do business with. She guided us through everything and even dealt with 3 lots of enquires for 3 families. It was our first time and she supported us through the whole process. She is a credit to the company x
Highly recommended
This will be our second time using Magic Breaks and, yet again, they were fabulous. I spoke to Cheryl numerous times who patiently answered my questions and managed to find me a deal for WDW which beat 6 other travel agents, including Disney themselves. If you haven’t tried Magic Breaks before then I would highly recommend them.
Great customer service!!
We have used Magic breaks for our Disney vacation multiple times & wouldn't consider booking any other way! They are always quick to respond to any questions & make it super easy to book & make amendments. Thank you for taking care of us!

Réponse : MagicBreaks
Brilliant service from Alex
Brilliant service from Alex. Both on the phone and via email. She was very informative and patient when we were trying to decide on thd best time to go to disneyland paris. She answered questions swiftly and fully.
Can't wait to go now

Réponse : MagicBreaks
It was a quick and user friendly way of…
It was a quick and user friendly way of booking a holiday.

Réponse : MagicBreaks
Cheryl was so helpful and was nice to…
Cheryl was so helpful and was nice to actually talk to a human and get booked up instead of a website

Réponse : MagicBreaks
Sold tickets to a Disney break that…
Sold tickets to a Disney break that were only valid the day of our arrival in France, why would anyone be wanting tickets to start on the same date of the arrival? Details on tickets simply stated 6th which combined with what we had been told led us to belive the tickets were valid any day that week, effectively we lost our holiday, zero help and support from these people "we will email back in 48 hours" no one to phone nothing. Will re-purchase the tickets elsewhere and make a claim through the small claims court for refund on the tickets they sold us that could not be used. Avoid these people they don't care or help once they have your money!

Réponse : MagicBreaks
This was so easy to use
This was so easy to do! I hate planning holidays but this made it so simple and straightforward

Réponse : MagicBreaks
First time using Magic Breaks
First time using Magic Breaks, liaised with Cheryl over email which was my preferred method, she was so helpful and gave me all the information and more that I needed. She worked late hours and always replied so quickly. Cheryl you made the whole experience pain free and would recommend you to anyone! Can't wait for our trip in July!

Réponse : MagicBreaks
This is our second time using magic…
This is our second time using magic breaks. Highly recommended. Alex helped me this time, and was fast and efficient service! Amazing Thankyou!

Réponse : MagicBreaks
Disney
We have just booked our special holiday with Cheryl, she has been amazing, so helpful, reassuring, and very, very patient as we tried different ways to look at costings, party of 7 with 3 different households... Would highly recommend to anyone looking to book. Thankyou Cheryl for being so lovely.

Réponse : MagicBreaks
Gold Plan is a Waste of Money Baised towards Agents
Gold Plan is a Waste of Money – Biased Towards Agents
Very bad experience
Order ID: [67399817]]
Listing ID: [69385935]
I recently subscribed to the Magicbricks Gold Plan to list my Industrial /Gala Premises in Vasai East for rent, hoping for a direct owner-to-tenant connection. My experience has been a complete waste of money and a total lack of service.
Aside from "test" inquiries from my own relatives, I have received zero genuine leads. Instead, I am constantly bombarded with messages from Magicbricks promoting properties posted by Agents and Brokers. When my relatives tried searching specifically for "Owner Listed" properties, the platform's interface repeatedly and forcefully pushed Agent listings.
It seems the platform is hand-in-glove with the broker community, defeating the very purpose of an "Owner-Direct" listing. I am extremely disappointed with this deficiency of service. Save your money—this platform prioritizes agents over independent owners. I am giving '0' ratings for this platform

Réponse : MagicBreaks
I would like to say a huge thank you to…
I would like to say a huge thank you to Krista Taylor-Kemp. She took my call yesterday when I was extremely stressed about not receiving my documents and having no information about my upcoming Disney break, with travel just two days away.
Krista went above and beyond to help me — she followed up via email, reassured me throughout, and truly went the extra mile to make sure everything was sorted.
I strongly believe appreciation should be shared, and Krista is a real credit to MagicBreaks. I would highly recommend booking through her.
Thank you so much, Krista, for all your support — it really meant a lot!

Réponse : MagicBreaks
I had a lovely agent that helped me…
I had a lovely agent that helped me untold.. answered all my questions and help me loads.. a credit to the company

Réponse : MagicBreaks
Cheryl at magic breaks really helped…
Cheryl at magic breaks really helped include everything we wanted. She was very consistent at responding quickly and very transparent.

Réponse : MagicBreaks
TERRIBLE
TERRIBLE
I booked a holiday to Paris with them and requested a change of hotel.. First they quoted an extra £980, then £1300 then said it was full and wont give me a refund as that is the only hotel I want to stay at. They cant fulfill my request so I should be given money back. I will be taking to court

Réponse : MagicBreaks
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