Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

This product is extremely dangerous. Upon having a replacement for less than 6 months, it has sparked a flame and smoked whilst in use! This could have caused a fire or significant harm to me and... Voir plus

Noté 2 sur 5 étoiles

mine didnt take long to arrive and i found it to be very useful and easy. i hadnt run into issues and I've had it for a little over a year now. however, recently its been acting weird. the heating is... Voir plus

Noté 5 sur 5 étoiles

I chose the navy blue set, and it’s absolutely perfect! The styler is exactly as described, easy to use, and delivers amazing results. The quality is excellent, and it’s great value for money. Fast sh... Voir plus

Noté 5 sur 5 étoiles

Super fast delivery (3 working days) and I received the parcel on the 30th of December! I purchased from the official online store (ie didn't follow an insta or fb link) so maybe that made a differen... Voir plus

2,4

Bas

TrustScore 2.5 sur 5

335 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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2,4

Tous les avis

(335)

6 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

No dispatch after 2 weeks

No dispatch after 2 weeks, then I got an email from magic styler so say the order had a 'delivery exception' whatever that means, and I had to contact the carrier myself to fix. The carrier contact number they provided doesn't connect, and the tracking is showing as "returned', which I'm assuming is because they never received the item from MagicStyler after 2 weeks of telling them it was coming! I'm now £50 out of pocket with no way forward.

14 décembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Final update

Nothing received after weeks I've was given a tracking number however the tracking company wants my cc details to tel me where the parcel is...I don't think so

Finally received goods they look okay have yet to try them out
Okay if you are prepared to wait 5 weeks ..I'm actually really pleased with the results it works very well . I have used all the attachments and the online tutorial I found it very useful...
The only problem is the length of time I had to wait to get them.
That said it could be the time of year

14 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Deserves 0 points

Ordered on 19th November. They charged £10 more than their advertised price! Today, 13th November still no sign of the order. Tracking has not updated since order date of 19th November. 6 emails to enquire have all been ignored.
Is this another SCAM company from China?

19 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Not delivered almost 2 weeks later

I placed my order almost 2 weeks ago. The page advised delivery within 48 hours! I paid £5.95 for delivery.

I haven't received my order, or any tracking information. The shop app still says ready to ship!

I've emailed and had no response. Very frustrating experience so far!

13 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

3 weeks and no delivery

Ordered 3 items as Christmas gifts on 23rd November and still waiting for them to be delivered. Tracking information has said the order is processing for 3 weeks. Emailed asking for an update and basically they said to track it! When I go to the tracker via the website it says order not found. Hoping it is poor communication and the items arrive next week, otherwise I will be raising a dispute.

13 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Delays and poor excuses

Ordered this product 2 weeks ago, tracking information has shown 'ready to ship' for most of that time. Emailed them to request to cancel and claim a refund as per their cancellation policy. They then advise that they are checking with the warehouse and will get back to me. I respond stating that I'm not asking for tracking info, I want to cancel the order. After a further delay in them responding, they advise it is well on its way to me, even though the tracking info hasn't changed. If I don't have the item within the next 48hrs I'll be opening a dispute with PayPal. 100% wouldn't recommend this company! I would have rated 0 stars if it was an option!

12 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Do not buy

Do not buy! Order placed on 25 Nov 24 with standard delivery. Still not received on 10 December. Case raised with PayPal.

10 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Purchased, no product

Purchased, took my money, no email, no confirmation, Tori must be a bot because you get an immediate response from support and then nothing...going to the bank to try and get my money back...

25 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

5 stars…

My magic styler arrived quickly and quite honestly have used it every day. I am a hairdresser and cannot wait this magic styler enough. I love love live it!! So easy to use

19 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Poor service…

Ordered this product for my daughter fir Christmas on the 27th November payment was taken on the 28th received a confirmation number but no order confirmation email still not received the airstyler and the confirmation number isn’t the order number! Contacted them via their online form but no reply or delivery as yet not happy as urs a Christmas present and I’m not sure I’ll ever receive it either so it’s gonna cost me again to order from elsewhere!

27 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Very poor material

Very poor material. All made of plastic. Please don’t buy from than. If you tried to send it back and ask for refund they won’t give it back.
Please don’t waste your money.
Osemilda Howard

2 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

SCAM do not use

SCAM do not use, took money and a random tracking number appears in my Shop app, no communication and when trying to email get a bounce back to say email does not exist

29 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

First time. Loved it!

Bought this after reading so many reviews online and waiting for it to go on sale so j could finally try it. Live in AUS and it arrived quite quickly. Loved it. So easy to use, so good on my hair and no damage. Couldn't be happier. Highly recommended!

23 novembre 2024
Avis spontané
Noté 3 sur 5 étoiles

Decent product when it finally arrives!

An amendment to my original 1 star review (see below - the product arrived the day after I left my 1 star review due to the delayed delivery time.. 🤔)
The product itself is quite good. At first I wasn’t sure as the styling heads seem a bit cheaply made and get very hot but they actually work well. Took a while to get the hang of the left and right curling heads but, with the right technique, they also do a good job. If you can afford the more expensive versions, I would go with those but, if not, this product is a pretty good compromise. Just be prepared to wait a while before it arrives!

[Original review: Ordered 2 weeks ago and looking at the tracking (if it can be believed) it’s still not even in the UK. Wish I hadn’t bothered…! Will open a case with PayPal if it doesn’t arrive in the next week.]

7 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Damaged product

It arrived too late. The customer service was very poor. And when I finally got it, it was damaged. Not working at all.

6 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Ordered 4 weeks ago and still not…

Ordered 4 weeks ago and still not received the hair styler.
I have contacted them via email and social media no response!
I have now opened a case with PayPal so hoping I can get my money back.
I'm annoyed I didn't read enough reviews before ordering. Clearly this company is not legit. Extremely disappointed to potentially lose out on £50 so close to Xmas. But these kind of people/ companies don't care!

8 novembre 2024
Avis spontané

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