I ordered an item for a very special event with plenty of time for delivery. Magnolia took so long to ship that we didn't receive it until after the event. Now, they want to charge me $9.50 to retur... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I'm sad to say that the Magnolia brand has gone downhill from when it started. I used to love Magnolia and purchased many, many things from them. Early on, everything was of superb quality and I was... Voir plus
Within 24 hours of trying to purchase a small item My credit card was compromised with fraudulent charges across the board. Had to freeze card and apply for new one. Tracked it to their website. Even... Voir plus
Very hesitantly, after reading all the one-star reviews with people complaining about their orders not processed/not shipped, etc..I ordered $55 worth of Weck glass jars. I received my order in 4 days... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Experience Magnolia’s unique home decor online market, lifestyle journal, design blog, Silos, and reality properties, all owned and operated by Chip and Joanna Gaines. Find all new Magnolia brand updates here!
Coordonnées de contact
Webster Avenue 601, 76706, Waco, Etats-Unis
- magnolia.com
2,1
Bas
24 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer service doesn’t care
Customer service doesn’t care. I won’t be buying their stuff at target either.
11 avril 2025
Avis spontané
Poorly made and no response to concerns
I’ve now received several items that are defective, the most recent very egregiously so. Each of the four supporting joints on the mirror are cracked and the defect is in the construction of the item. When reaching out to magnolia customer service, I received the following response “was it delivered in the last 30 days” and then no response thereafter. I explained all of the packaging is intact and the item itself is poorly built. No further communication. Another of the items, a glass measuring cup, shattered while in use. There were no hot or cold items in the cup, just room temp milk and I heard a cracking sound. Looked around thinking something had fallen, I then realized it was just the cup cracking during use. Bizarre and dangerous. The wares are shoddily made and the customer service is non-existent when you make them aware of it. Buyers beware.
24 mars 2025
Avis spontané
Horrid customer service
Horrid customer service! I received a defective item that was purchased as a wedding gift. It was an inlaid marble tray, in dark green and white. The white marble actually had red streaks running through the white marble. I inquired through email to Magnolia Customer Service, (the only option for communication) about returning for a replacement. I was assured that the new item would be shipped within 3 days, once I returned the defective item (which I did through FedEx and have a receipt). When I contacted the company after 13 days, I was told that I would have to request a refund. This company provides defective items, conflicting information, provided by different agents, ALL of whom are offshore. There is no accountability, or seeming desire to make things right when they fail the customer.
21 mars 2025
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.