Maple Furniture Avis 

289
TrustScore 3 sur 5

3,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Settee came, looked great at first. Then after one month of just a child sitting on the corner section the seat began to sink. There are sections of the material pulling away from the foam and frame.... Voir plus

Noté 5 sur 5 étoiles

Great sofa, great price, very attentive staff always polite and informative when ive rang to ask questions regarding delivery etc... Also the delivery men...nearly 5 hours drive and they helped my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Love my new sofa! Delivered fast and delivery drivers assembled and placed sofa where I wanted it! Kept in contact with delivery status! Would recommend them to anyone be my 1st stop always for new fu... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The customer service over the phone was amazing. They answered all my questions and gave me so much information. The customer service of the delivery drivers were absolutely terrible. An hour late, ru... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de canapés
  2. Magasin de lits
  3. Magasin de meubles de chambre à coucher
  4. Magasin de meubles
  5. Magasin de meubles de salon

Écrit par l'entreprise

We're a well established furniture store born from the vision of being the place to shop to meet all your furniture needs. We pride ourselves on supplying hand picked, quality products, ensuring that all our customers receive only the best furniture available. Our customer service team are available from 9am through to 10pm so there is always someone happy to help, day or night. Our 2 man delivery teams take care of all the heavy lifting, 5 days a week. Our vast warehouse full of stock means you wont be left waiting months for your sofa to arrive.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

289 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,2

Tous les avis

(289)

0 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Great service

18 juillet 2021
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Réponse de Maple Furniture

Thank you for your 4* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Noté 5 sur 5 étoiles

Good quality sofas

Good quality sofas, friendly and punctual staff. Would reccomend to anyone

15 juillet 2021
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Réponse de Maple Furniture

Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Noté 5 sur 5 étoiles

Extremely happy

Extremely happy, the sofa was exactly what we wanted, very quick delivery and very friendly, helpful delivery drivers, who even put it together for us, thankyou again maple furniture

15 juillet 2021
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Réponse de Maple Furniture

Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Noté 5 sur 5 étoiles

Very fast delivery any questions asked…fantastic service

Very fast delivery any questions asked they was honest and reliable. Delivery men offered to put together the furniture unfortunately due to going on holiday day after delivery we wanted to keep it sealed but everything was there and no missing party’s so happy will use again thank you to maple furniture and a huge thank you to the delivery guys great customer service let me in time of delivery

15 juillet 2021
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Réponse de Maple Furniture

Hi Chantelle,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Noté 5 sur 5 étoiles

Really good quick and friendly…

Really good quick and friendly furniture is beautiful delivery drivers was amazing well done dud a great job setting it up for me thank you xx

15 juillet 2021
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Réponse de Maple Furniture

Hi Jodie,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple FurnitureJodie,

Noté 5 sur 5 étoiles

Maple furniture have been brilliant…

Maple furniture have been brilliant from start to finish, I ordered my Zinc 2 & 3 Seater sofa on a Monday and it was delivered within 4 days, the sofa looks stunning in blue and I've had several compliments from friends and family already. I couldn't recommend Maple furniture enough.

15 juillet 2021
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Réponse de Maple Furniture

Hi Jamil,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Noté 5 sur 5 étoiles

Excellent quality furniture and fast…

Excellent quality furniture and fast delivery.

15 juillet 2021
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Réponse de Maple Furniture

Thank you for your review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Noté 5 sur 5 étoiles

Brilliant service

My experience with maple furniture was excellent they delivered at the right time and the delivery men were very friendly and very helpful they put my sofa together for me and positioned it in the place I wanted it I can not fault them at all the service was excellent

15 juillet 2021
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Réponse de Maple Furniture

Hi Chrissy,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Noté 5 sur 5 étoiles

Very helpful and efficient service

Very helpful and efficient service. My sofa is just what I wanted and looks amazing in my lounge.

15 juillet 2021
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Réponse de Maple Furniture


Hi Chrissy,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Noté 5 sur 5 étoiles

Fast delivery and very lovey sofa

My sofa was delivered today. It’s immaculate and very comfortable. Thanks guys 😀

7 juillet 2021
Avis spontané
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Réponse de Maple Furniture

Hi SJ,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Noté 5 sur 5 étoiles

Amazing price amazing service.

Amazing price amazing service.. delivery made promptly and sofa set up by the delivery drivers too.. recommended to all family and friends

5 juillet 2021
Avis spontané
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Réponse de Maple Furniture


Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Noté 1 sur 5 étoiles

Do not order from here

I ordered new sofas from maple furniture on 16th May. Still haven’t received them. Have been given three delivery dates with the latest one being today. Used a days annual leave and had our old sofas removed after I spoke with someone this morning and they advised I would receive a call 30 minutes prior to the sofas being delivered. The lady advised that the new date for delivery Would be 16th July, which would mean that we would be left two weeks without sofas. Also advised that the delivery had been cancelled by us, when I asked for the call recording of us cancelling, she advised that conveniently they don’t record calls. Asked to speak with somebody else in a managerial position but this was denied. Beginning to think the company is not legitimate and that the good reviews on here are fake. Finally agreed to deliver on Tuesday but I highly doubt that will happen. Very poor service and regret ordering from here. Don’t mind waiting but receiving multiple delivery dates then being cancelled each time is very poor service, especially for us to find out on the day of us expecting to receive the delivery

1 juillet 2021
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Réponse de Maple Furniture

Hi Vicky,
Sorry for any confusion. It was noted on our system that you had called to advise us you were going on holiday and to rebook. We don't record telephone calls due to the fact that we take sensitive information over the phone. Hope you are now happy with your new sofa.
The Maple Furniture Team

Noté 5 sur 5 étoiles

Maplefurniture is very good because…

Maplefurniture is very good because they update you with your bill and also have a good delivery drivers and asking if when is the suitable day to deliver to yours they have a friendly staff keep it up with your good work.

28 juin 2021
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Réponse de Maple Furniture

Hi Akhona,
Thank you for your review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Noté 5 sur 5 étoiles

Amazing company

Amazing company, very straight forward, wasn’t expecting my sofa for 3-4 weeks but received a courtesy call to say it was being delivered the next day, very polite workers, thank you! If I had anything else to purchase I would 100% use you again :)

28 juin 2021
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Réponse de Maple Furniture

Hi Lauren,
Thank you for your review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Noté 4 sur 5 étoiles

Sofa

Really good thanks again beautiful quality

28 juin 2021
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Réponse de Maple Furniture

Hi Theresa,
Thank you for your review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Noté 5 sur 5 étoiles

Fast easy application and delivery even…

Fast easy application and delivery even though I was over the 70 miles away. Would highly recommend, the furniture is also great quality and comfortable x

24 juin 2021
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Réponse de Maple Furniture

Hi Laura,
Thank you for your review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Noté 5 sur 5 étoiles

Amazing beautiful sofas

Amazing beautiful sofas, only one little problem one side getting creased after seating on it.

24 juin 2021
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Réponse de Maple Furniture

Hi Saira,

Thank you for your review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Noté 5 sur 5 étoiles

I made enquiries to Maple furniture on…

I made enquiries to Maple furniture on line they message back straight away I ordered two seater grey recliners they arrived in few days they are absolutely geourous. The two guys that delivered went out of there way to help us unwrap the boxs to make sure all was OK. Fantastic service. I would highly recommend this company
Kind regards
Brenda Bird

22 juin 2021
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Réponse de Maple Furniture

Hi Brenda,
We are please to hear you are happy with your new sofa and would like to thank you for your order and your 5* review, and wish you years of comfort.

Many Thanks
The Team at Maple Furniture

Noté 5 sur 5 étoiles

Amazeing service

My Chesterfield suite arrived well packaged and very good quality, I absolutely love it !
The service from beginning to end is 5 star even down to delivery men ,nothing was too much for them , .
I would highly recommend Maple Furniture ,

21 juin 2021
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Réponse de Maple Furniture

Hi Sharman,
We are please to hear you are happy with your new sofa and would like to thank you for your order and your 5* review, and wish you years of comfort.

Many Thanks
The Team at Maple Furniture

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