Maqio  Avis 

1 638
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I was sceptical about ordering from maqio as I had never heard of them but after being let down buy another well known on line shop on 3 occasions I figured I had nothing to lose. However I ordered my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy start to finish, good value, good brands wide range of branded products at unbeatable prices, happy. Delivery and packaging spot on, you can see taken care

Noté 4 sur 5 étoiles

First time I have used, but it will not be the last as everything arrived very well packaged and in good time. The only thing I will say is some of the reduction prices are a little misleading as you... Voir plus

Noté 5 sur 5 étoiles

Bought a collectible Barbie and was concerned whether it would arrive without the display box being damaged. No need to have worried. Arrived in perfect condition. Would buy from them again!

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de jouets

Écrit par l'entreprise

The Maqio journey began in 2010 when we began selling online. In 2011, we opened our first shop in Buxton, where business flourished, but we knew to provide convenient online selling was the most logical way for Maqio to grow. Combining our experience of merchandising our toy shop and selling online, we expanded our sales rapidly on various platforms worldwide. We focussed on making our systems more efficient while continuing to provide outstanding customer service, with our ambition to become the leading destination for buying toys. Within a year our online sales exceeded twenty times the turnover of the shop and so we decided to close that side of the business. Werented warehouse space, with the dream of owning our own location. Multiple moves later,we purchaseda 47,000 sq. ft warehouse with plans to expand further. Theconsistent growth and development of the company didn’t go unnoticed by the industry, and we were nominated at the 2018 Greater Manchester Ward Hadaway 50 Fastest Growing Companies Awards. Maqio Ltd placed in the top three for the Fastest Growing Companies in Greater Manchester Small Business category. As a premier toy seller, our collection of premium and best-selling toys and games are offered at competitive prices. Our team works hard to ensure our stock reflects the latest trends and can meet customer demand; weare in constant contact with our suppliers to secure the best possible prices, and pass on the savings to our valued customers.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 638)

187 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordered my goods very straight forward…

Ordered my goods very straight forward process - and the best online price!!! Took a little while for delivery but that's the time of year very busy. Just received it today and I am very pleased with it. I would definately recommend this company

15 décembre 2025
Avis spontané
Logo de Maqio

Réponse de Maqio

Thanks Lynn, great to hear 😊 enjoy your items 🎁✨💖

Noté 1 sur 5 étoiles

They didn't send toy on time

They didn't send toy on time, now late for xmas

1 décembre 2025
Avis spontané
Logo de Maqio

Réponse de Maqio

Hi Kevin! Sorry to hear that you have not received your order. Please get in touch with our friendly Customer Service team at contact@maqio.com and they will look into this for you. Please note, once a parcel leaves our warehouse, it is in the hands of our 3rd party couriers.

Noté 5 sur 5 étoiles

Exactly as ordered

Exactly as ordered. Well packaged and arrived promptly very happy with my experience.

15 décembre 2025
Avis spontané
Logo de Maqio

Réponse de Maqio

Great news, Catherine 😊 thank you for your review ✨

Noté 5 sur 5 étoiles

Great place to buy from

An item that my daughter wanted was out of stock at all the big retailers, after a Google search found this site where it was in stock and at a reasonable price. Was a little nervous as had never heard of the store but following good reviews, ordered on Monday and it came Friday via Royal Mail. It was really well packaged. Thank you.

12 décembre 2025
Avis spontané
Logo de Maqio

Réponse de Maqio

Great news 😃 we are so pleased to hear that you are happy with the products and service 💖 thank you for shopping with us ✨

Noté 5 sur 5 étoiles

Good value

Easy to use website, good selection of products at good value. Order process and tracking was excellent. Quick delivery. Will use again.

10 décembre 2025
Avis spontané
Logo de Maqio

Réponse de Maqio

Great to hear 😃 thank you for shopping with us 💖

Noté 1 sur 5 étoiles

No delivery

No delivery
48 hr tracked no info still waiting

14 décembre 2025
Avis spontané
Logo de Maqio

Réponse de Maqio

Hi Peter, sorry to hear you haven’t received your order. Please contact our Customer Service team at contact@maqio.com so they can look into this for you.
Once the parcel leaves our warehouse we have no control over the delivery, and is then in the hands of our third-party couriers.

Noté 2 sur 5 étoiles

Don't ask for a review when you've…

Don't ask for a review when you've missed your 1-3 working day delivery window and haven't even passed it on to the courier yet.

9 décembre 2025
Avis spontané
Logo de Maqio

Réponse de Maqio

Hi Kudos. Sorry to hear you haven’t received your order. Please contact our Customer Service team at contact@maqio.com
and they’ll be happy to look into this for you.

Please note that once a parcel leaves our warehouse, delivery is handled by our third-party couriers.

Noté 4 sur 5 étoiles

A fair price but limited choice of the…

A fair price but limited choice of the books I wanted to buy. Arrived on time with good communication about the status of the order.

12 décembre 2025
Avis spontané
Logo de Maqio

Réponse de Maqio

Thank you for your review 😃 enjoy your items 📚

Noté 5 sur 5 étoiles

Good shopping experience

There was a good selection, including most of what I was looking for. The prices were decent and the delivery was fine. Thank you :)

13 décembre 2025
Avis spontané
Logo de Maqio

Réponse de Maqio

Great to hear, Faye 😄 thank you for shopping with Maqio Toys 💖

Noté 5 sur 5 étoiles

Always a good service at a great price

I have used this company a few times now and every time the service has been great. Delivery is very quick, goods are well packaged and toys are at an amazing price. I will always look at the Maqio website first when buying toys.

8 décembre 2025
Avis spontané
Logo de Maqio

Réponse de Maqio

Great to hear, Kentish 😄 thank you for shopping with us ✨

Noté 5 sur 5 étoiles

Great service

Great service - simple and straightforward, and competitively priced. Items delivered quickly and well packed, and were of great quality. Will definitely use again.

6 décembre 2025
Avis spontané
Logo de Maqio

Réponse de Maqio

Thanks Sandy 😄 enjoy your items 🎁✨😊

Noté 1 sur 5 étoiles

Goods not delivered.I Waited in all…

Goods not delivered.I Waited in all day but nothing turned up even when given a time window. No communication received telling me of a problem and tracking simply didn’t work! Not your fault but carriers!

10 décembre 2025
Avis spontané
Logo de Maqio

Réponse de Maqio

Hi Desmond! Sorry to hear that you have not received your order. Please get in touch with our friendly Customer Service team at contact@maqio.com and they will investigate this for you.

Please note, once a parcel leaves our warehouse, it is in the hands of our 3rd party couriers.

Noté 5 sur 5 étoiles

Excellent

Excellent. Had exactly what I was looking for - Playdoh. Very quick turnaround from ordering to delivery via Royal Mail. Easy to use website. Cost including postage worked out cheaper than A and the order was correct. Would use again.

28 novembre 2025
Avis spontané
Logo de Maqio

Réponse de Maqio

Great news 😃 thank you for shopping with Maqio Toys 🎁

Noté 5 sur 5 étoiles

Smashing company

Smashing company, easy to use website, fast delivery with very reasonable charge. Worked out cheaper than A…s including shipping cost and no need to leave my house.❤️❤️❤️

5 décembre 2025
Avis spontané
Logo de Maqio

Réponse de Maqio

Great news 😄 we are so pleased to hear that you are happy with the products and service ✨

Noté 5 sur 5 étoiles

Little bit apprehensive at 1st

Little bit apprehensive at 1st, never heard of this website, however, the toys arrived within 4 days, all in perfect condition and very well packaged. Would definitely buy again

9 décembre 2025
Avis spontané
Logo de Maqio

Réponse de Maqio

Great news, Beata 😃 thank you for shopping with us 💖

Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish, my order came within a couple of days from ordering

4 décembre 2025
Avis spontané
Logo de Maqio

Réponse de Maqio

We are so pleased to hear that you are happy with our service, Janene 💖 enjoy your items ✨🎁

Noté 5 sur 5 étoiles

Bought this set for my Sons Christmas…

Bought this set for my Sons Christmas present. Looked around and found John Lewis out of stock and Maqio! They were cheaper and second to none service. Had the item delivered within 2 days. Great service highly recommend them!

1 décembre 2025
Avis spontané
Logo de Maqio

Réponse de Maqio

Great news, Chris! 😃 thanks for shopping with us 👍😄

Noté 3 sur 5 étoiles

Delivery let you down

The whole shopping experience was sadly let down by the delivery operator. They had me waiting in at home for 2 days saying Monday it was out for delivery to no show and aay they would come again Tuesday to yet again no show. If I knew you used Evri I wouldn't have shopped with you for this very reason your chouce of delivery operator let's you down from gaining 5 stars.

1 décembre 2025
Avis spontané
Logo de Maqio

Réponse de Maqio

Thank you for your feedback, Andrew. We are sorry to hear about your experience. Once parcels leave our warehouse, delivery is handled by Royal Mail, Evri, or Yodel, so it’s unfortunately out of our control. We hope your next order arrives smoothly and that we can give you a better experience next time.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus