Marbellahendo Avis 

64
TrustScore 4.5 sur 5

4,5

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Noté 5 sur 5 étoiles

We loved our catamaran experience with Marbella hen do! Obtén and José were very responsive and everything was organised seamlessly. The boat crew were lovely and made our trip fun and relaxed - thank... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We booked a hen do through marbella hen do. We had the best time! José was really helpful when we had to postpone a year because of covid. Our boat cruise was cancelled due to weather but José... Voir plus

Noté 5 sur 5 étoiles

We love Nacho! He was brilliant and a little bit cheeky. The cocktail making was so much fun and he left all of the alcohol that was used for the cocktails when he left! Bonus!

L'entreprise a répondu

Noté 4 sur 5 étoiles

We booked a 2 hour private charter in Puerto Banus this weekend and the whole process was seamless! Jose and Jorge very helpful with booking and providing all the details we needed. Our time was cha... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de location de bateaux
  2. Traiteur
  3. Appartement de location de vacances
  4. Service de location de matériel de soirée
  5. Agence spécialisée dans l'organisation de fêtes
  6. Location de vacances

Écrit par l'entreprise

Well, you are at the right site, Marbella Hen Do has more than ten years of experience organizing hen parties and stag do, therefore we offer the best service, quality and professionalism in each of our events, where we only want to be part of something as important as the beginning of a stage, and is better way to do it than with your best friends? Only if you add a company specialised in this kind of parties in Marbella


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

64 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,5

Tous les avis

(64)

14 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

AVOID THIS COMPANY

As part of a hen weekend in Marbella, we booked a boat party with this awful company for Sunday, March 24, 2024. We were only informed on the morning of the booking that, due to the weather conditions, the boat wouldn't be able to leave the harbour. They said we could use the boat stationary instead.

This is not what we paid for, and it was immediately clear the vibe would be completely ruined. We were allowed to leave and were promised a full refund. It's now been three months, and this pathetic excuse for a company has not refunded us and has been avoiding all forms of communication.

How could they not check the weather forecast ahead of time? They wasted our entire day since we couldn't book an alternative activity. This company is a scam with horrible communication. Avoid at all costs!

30 juin 2024
Avis spontané
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Réponse de Marbellahendo

Hello, March is a month that sometimes the boats cannot sail. We informed that is not possible to sail. As alternative we offer to stay onboard and make a discount which you agreed. If we offer a refund or an alternative which you accepted due the weather conditions it means the service was a good alternative for you. In case you accept and later is not what you thought, we apoligize but cannot do anything else.
In case you want to try again we are really happy to offer a discount.

Noté 5 sur 5 étoiles

We had a private BBQ and DJ at our…

We had a private BBQ and DJ at our villa in Marbella for my sister in laws hen do and it was so good DJ was so accommodating to our taste in music and the chefs were great food was tasty and sangria was lovely!! Thank you to DJ Pedro and crew

9 juin 2024
Avis spontané
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Réponse de Marbellahendo

Thanks for your review and have a great day

Noté 5 sur 5 étoiles

Very fun!!

Very fun! Alberto made a good and very fun addition to our friends hen do in Mijas.

8 juin 2024
Avis spontané
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Réponse de Marbellahendo

Thank you so much for booking our life drawing class

Noté 5 sur 5 étoiles

The perfect private BBQ and DJ hire

We hired a private BBQ and DJ at our villa in Marbella this weekend for a hen do and had an absolutely fantastic experience! No fuss, excellent food, very professional service, and ran very smoothly! Couldn't have been happier with the experience! Thank you so much!!

27 mai 2024
Avis spontané
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Réponse de Marbellahendo

Thanks for your kind works enjoy the summer

Noté 5 sur 5 étoiles

LOVED IT!!

For my friends hen do, we had the butler in the buff, DJ & BBQ. It was so much fun, we all loved it. The staff were so friendly, food was amazing and the DJ had all the songs we requested. I would definitely use them again, it was easy to book/ pay and sort. They were recommended to me & I'm so glad ☺️ thank you!!

26 mai 2024
Avis spontané
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Réponse de Marbellahendo

Thanks for your kind words

Noté 1 sur 5 étoiles

They cancelled everything 4 days before the hen

As the title says, cancelled two days of events with 4 days to go. No apologies, no discussion, just an email to say that their staff couldn’t get to our location. We booked in January and gave them full details of postcode etc so there was no excuse.

We had to scramble to get the same things booked with another company which we paid more money for as it was such short notice and had to ask the girls going for more money. Funny how the other company could get staff to the location.

Stress was unreal, girls honestly, do yourselves a favour and avoid this lot like the plague. You have been warned!

Edit - Note the response, proves this review really. This was 100% the company that we used. We stayed in Malaga and gave full details of where we were staying when booking in January and they took our deposit no problem. I have mails and screenshots from dealing with Jose Maria Bajo Amaya at marbellahendo.co.uk and an invoice to prove it number 2016

Zero apologies or accountability.

18 mai 2024
Avis spontané
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Réponse de Marbellahendo

Unfortunately we dont recognize your details or booking. We only work in Marbella area and if you are out this area we dont provide service.
Again, we dont cover Málaga area that is 75 km from Marbella, so please unfortunately our web is called www.marbellahendo.co.uk, we dont cover an area that is too far from us.

Noté 5 sur 5 étoiles

Private yacht and cocktail class

I used Marbella hen do for a private yacht and also for the cocktail making class with a butler in the buff.
Communication was fantastic and booked with great ease. The private yacht I would
Highly recommend to anyone. It was fully equipped with sun cream and drink and it was a beautiful boat to spend a few hours on. Our captain was fantastic.
The cocktail class was amazing. We had Oscar who came to our villa he was so lovely and very interacting but also very respectful and great fun.
I would definitely use this company again as the activities were fabulous.
Great value for money and great staff and service.

16 mai 2024
Avis spontané
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Réponse de Marbellahendo

Hello Heather Many thanks for your review and hope you have a great summer

Noté 1 sur 5 étoiles

Joke of a company

Well, to be honest I am still shocked by how unprofessional, disrespectful and just straight up rude this company is. I don’t know how they run a business. Cancelled ALL of the events I had booked with them (and paid deposit for), WHILST we were on the hen.. one was even cancelled on the day! Nearly ruined the entire holiday. And for no reason other than they didn’t like that I had questions about the events. Really professional - My question being, can I change the Paella from one dish to two. They chose the paella dish for me based on - in their words “most hen groups choose chicken” and then when I asked to change it (as it’s not what we asked for) I was the one causing the problem. Failed to provide an event at the correct time and then tried to blame me even though I had asked twice for a specific time. On the day, changed the duration of an event from 90 mins to 60 mins and avoided admitting they did this even after I showed proof of previous conversation. Really rude company with no care for their customers. Terrible communication skills, serious attitude. I am still appalled. If you do decide to book through these.. DO NOT SPEAK TO THEM. Because apparently customer service is not a part of their job role. Joke of a company.

14 mai 2024
Avis spontané
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Réponse de Marbellahendo

Dear Valued Customer,
We sent you an itinerary with a detailed times and hours, from minute one, you were changing all our schedule and arriving late to our events.
Our staff was so stressfull, due you did not follow our itinerary at any moment.
We explained all is based a time and you always excuses with different and more complicated issues.
We have more customers and bookings and if you dont respect your own itinerary we cannot proceed acordingly with your bookings.
We sent emails with times and you came with a whatsapp conversation that was before our final conversation arriving to an impossible solution.
Nobody can say yes to someone that dont read their own itinerary.
Unfortunately once again you dont come to truth you have paid a service that is a paella, and 2 hours before decide to add more food to a catering service that already has planned your meal in the morning under a capprice.
We can book catering but cannot be changing this and increasing ordering more food. Once more you show us you dont respect an itinerary confirmed on an email, that is the contract we have with you.
Unfortunately we cannot work under caprice of a customer only with order and confirmed activities. Due we have other customer confirmed.

Noté 5 sur 5 étoiles

We had a wonderful time

We had a wonderful time! Brilliant, really recommend it! Carlos was excellent, caring, respectful and fun! Thank you so much for this great moment.

13 avril 2024
Avis spontané
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Réponse de Marbellahendo

Dear Laetitia many thanks for your kind words

Noté 5 sur 5 étoiles

Hiring a "Butler in the Buff"for our…

Hiring a "Butler in the Buff"for our trip was the best decision ever! Having Carlos pamper us with sunscreen and drinks all day made for such an easy, laidback vibe. The boat was gorgeous, and the captain was super friendly and helpful. I'd absolutely use their services again. My only hope is that the sea cooperates a bit more next time and stays nice and calm!. Thanks for the great day!

12 avril 2024
Avis spontané
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Réponse de Marbellahendo

Hello Cecilia many thanks for your booking and have an amazing return to France

Noté 5 sur 5 étoiles

The best!!!!

This is the best company to choose for your hen prep they sorted everything for us and was so well organised everything was perfect we had an amazing time and would recommend them anyday. We had the party bus pick us up from the airport which started the hen perfectly followed by real life drawing and a BBQ with cheeky butler and private boat everything was fantastic all the girls had an amazing time. Jose was fantastic he was fast and so helpful whenever we needed him. I highly recommend @Marbellahendo. Thank you again for making our experience unforgettable.

20 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

This experience was FANTASTIC

This experience was FANTASTIC. A real highlight. Thank you so much. We will never forget it!

28 janvier 2023
Avis spontané
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Réponse de Marbellahendo

Dear Charlotte, we are really happy you have had a great day this Saturday with our team.
Many thanks from me José Maria, Toni and Darko.

Noté 5 sur 5 étoiles

Un día perfecto/ perfect day

Boat rental was incredible. Perfect for every hen do! Unforgettable experience.

El barco era increíble. Un evento perfecto para cada despedida soltera. Una experiencia inolvidable.

16 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

We booked our friends hen party…

We booked our friends hen party activities through marbella hen do.
From start to finish the communication was fantastic. All questions answered and break downs of costing. Plus videos of previous parties that they had organised.
On the Saturday we opted for a cheeky butler pool party at our villa with a dj and chef. We absolutely loved every minute. The dj was fab! “Sexy Tony” was great and even tidied our kitchen and loaded the dish washer 😂. The food and sangria was just amazing. Such good value for money. People couldn’t believe it.

On the Sunday we opted for the private catamaran. Again amazing value for money with drinks. We had the best 2 hours. It felt really special for the bride and the rest of us.
A fab trip to marbella that all 14 of us will never forget. Would highly recommend.

24 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

The best villa party ever!

We had the best day when Marbellahendo came to our villa to host our own villa party! Dj Pedro was brilliant and got the party started with his tunes and had everyone up dancing! Our buff butler Tony was great and made sure everyone was having a good time and his cocktails were really good! The bbq food was beautiful! The best day for our bride to be!!

4 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

We booked a life drawing class for my…

We booked a life drawing class for my hen party and the company sent us Salvador. We found Salvador to be a great professional. He arrived on time, was super professional and super fun. He ensured all guests enjoyed the life drawing session to the maximum. We can’t recommend him enough. We will definitely be booking him again for the next girls party!

14 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Our Butler Hosted boat trip was…

Our Butler Hosted boat trip was brilliantly perfect. We were picked up from our villa and driven to the marina where Tony the butler and the boat crew were waiting. Tony was the perfect host, he kept drinks flowing and knew the right amount of attention to give to different people. The boat stopped so we could swim and took us to see the most incredible dolphin experience. We laughed and danced and sang for 3 hours before we were taken to port and driven home again. Would 💯 recommend this boat trip for other hen dos. So much fun.

2 août 2022
Avis spontané
Noté 5 sur 5 étoiles

The best 2hrs of our lives

Group of 6 girls and 1 guy on holiday, hired a catamaran with open bar for 2hours which was around €600. We had an amazing time, there was great communication from the captain when they were delayed. We felt very safe and in good hands the entire time, Mike and Francisco did their best to make sure we had the time of our lives - which we did! Would thoroughly recommend to anyone!

19 juillet 2022
Avis spontané

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