Had an issue with my order and Marbell were very quick to resolve fairly. Price wise, they aren't the cheapest but there are so many companies who really couldn't give two s**ts about you once t... Voir plus
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Lisez les avis des autres
★★★★★ Absolutely fantastic experience from start to finish. Great communication throughout, excellent products and incredibly fast postage. Everything was packaged securely and arrived exactly as e... Voir plus
Top class company that supports collectors. They do their best to combat scalpers and bots while aiming to get product into the real Pokemon fans 10/10 would recommend!
Ah, you guys are absolutely awesome! After starting Riftbound and spending hours upon hours and days upon days searching for even a single pack ( because of ridiculous scalpers) I decided to o... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are passionate about Pokémon, browse our range of English and Japanese products, ranging from Sealed Boosters Boxes, Booster Packs, Collection Boxes and more!
Coordonnées de contact
Royaume-Uni
- marbelltcg.com
4,7
Excellent
156 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing customer service
Amazing customer service. Messaged them shortly after I made an order to ask if I could change my payment method.
They went above and beyond to make sure I was happy with the order. Would definitely recommend!
9 juin 2025
Avis spontané
Réponse de Marbelltcg
Thank you for being such a great customer and thank you for taking the time to leave a review. We could not be happier that you had such a great experience :)!
Had some damaged packs and they were…
Had some damaged packs and they were very quick to help me. Best customer service I have ever had
14 juin 2025
Avis spontané
Réponse de Marbelltcg
We are very happy to hear that this is the best customer service you have ever had! We appreciate you taking the time to leave a review and hope you see you again soon!
Fantastic
Shiped out in 24 hours was delayed for a week by DPD but totally not there fault product packaged well and all came as said in the item description overall very satisfied with my purchase
3 juin 2025
Réponse de Marbelltcg
Thank you for taking the time to leave a review, we are sorry that there was a delay with DPD while this is out of our control, we understand how frustrating it can be! We hope to see you again soon in the future :)!
A great experience overall
A great experience overall, I’ve brought twice already and everytime it’s been good service, boxes are beautiful, not damaged etc, one of the boxes was already sealed in a plastic box which was a nice touch to a rare box 👌 also received two mystery packs which added to the experience
Prices are good and are on par with everyone else if not cheaper on some things.
11 juin 2025
Avis spontané
Réponse de Marbelltcg
We appreciate the review and thank you for being such a great customer! We hope to see you again soon :)!
Réponse de Marbelltcg
Hi Charlotte, thank you for the review, we appreciate you taking the time! Have a great day :)
Great Service
Very swift service, product arrived in expected condition. Would recommend and buy from Marbelltcg again.
3 juin 2025
Réponse de Marbelltcg
Hi Curtis, we appreciate your business and your review. Thank you for trusting us! Have a great day.
Nice quick delivery
25 mai 2025
Réponse de Marbelltcg
Hi there, thank you for your review and thank you for your business. We appreciate it!
Excellent first purchase
It was easy to order product. One of few places to have stock. It was half the price of large online sellers. Kept notified of delivery progress and it arrived within few days of ordering. Tin arrived in excellent condition and had been wrapped securely. I had not been aware of this company before, but now l am will definitely use again.
1 juin 2025
Réponse de Marbelltcg
Hi Jane, thank you for both your business and your review. We really do appreciate your kind words. Our team works hard to have orders packed securely and shipped as quickly as possible. We hope you enjoy your order. Thanks again.
Best Pokémon Seller By Far
By far the team at Marbelltcg are truly the best.
Everything always packaged well, quick delivery, amazing communication. Would highly recommend them to anyone, they are truly the best site to get your Pokémon items from.
Customer for life for sure. Thanks so much team.
Danielle Regan
31 mai 2025
Avis spontané
Réponse de Marbelltcg
Hi Danielle, thank you for being such a loyal customer. We look forward to providing you product for the new sets in the future and will continue to strive for world class customer experience! Have a great day!
Réponse de Marbelltcg
Hi there, thank you for the 5* review, we appreciate you taking the time to leave a review. Thank you for your business and we hope to serve you again! Have a great day!
Super fast delivery and great selection…
Super fast delivery and great selection of products
23 mai 2025
Réponse de Marbelltcg
Hi Jonathan, thank you for your review and thank you for your business. We hope to pack many more orders for you in the not so distant future! Have a great day!
Great company
Customer service is absolutely fantastic. Had a bit of an issue with dispatch but I was replied to promptly and they explained everything. They even offered some free booster packs as a good will gesture which I declined as it wasn't necessary but they sent some anyway. Very grateful! Parcels are packaged well and the contents arrives in perfect condition. Would definitely buy from them again!
7 avril 2025
Avis spontané
Réponse de Marbelltcg
Hi Hannah, we appreciate you taking the time to leave a review! Thank you for your order and sorry about the confusion, we are glad that we managed to get everything resolved for you, thank you for your patience! Have a great day!
Overall Great!!
Got some decent cards for good prices delivery a little delayed but within the 2 - 4 business day period (not company's fault) however overall i would definitely would buy again!
28 mars 2025
Réponse de Marbelltcg
Hi KP, thank you for both your order and your review, it is very frustrating when their are delays due to the courier service, thank you for your understanding! We hope you have a great day and hope to see you again soon!
The best customer service
The best customer service, I had an issue with my order and they rectified it and even sent me some bits in the post as a good will gesture which came fast, as per usual. 100% recommend Marbelltcg, great products available and all items are legit for any doubters!
28 mars 2025
Réponse de Marbelltcg
Hi there, thank you for such an amazing review, there is nothing makes us happier than when we have happy customers! Thank you for being such a great customer!
What a great company with such…
What a great company with such wonderful staff! The staff went above and beyond with their customer service I am beyond happy with my experience :) Received my packs quickly, great prices plus free shipping I couldn’t of shopped anywhere else!
22 mars 2025
Avis spontané
Réponse de Marbelltcg
Wow! Thank you for the glowing review this has made our day :)! We really appreciate it and hope to see you again soon!
Great service and awesome seller
Great service and awesome seller! he was super helpful and updated us every step of the way.
27 février 2025
Réponse de Marbelltcg
Thank you for the great review and thank you for trusting us!
Great service as always and arrived on…
Great service as always and arrived on time and nice packaging
Thanks Marbell TCG Team
28 février 2025
Réponse de Marbelltcg
Thank you for the great review, you are an awesome customer and we appreciate you!
Réponse de Marbelltcg
Thank you for the review! We are so happy that you had a great experience!
Extremely secure packaging
Extremely secure packaging, fast delivery, great price (5% off first order, thank you) and great cards pulled! I will be back for more! Thank you.
13 mars 2025
Avis spontané
Réponse de Marbelltcg
Wow, thank you for the glowing review :) amazing to hear that you pulled some great cards! We look forward to seeing you again soon!
Everything was packed nicely and came…
Everything was packed nicely and came in good time :)
2 mars 2025
Réponse de Marbelltcg
We really appreciate you taking the time to leave a review and so are happy you had a great overall experience!
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