This was a gift so I was surprised when I received my items in a white Margaret Dabbs box which had a large postage label over it - spoiling the look. Pity as it would have made a nice presention gif... Voir plus
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Lisez les avis des autres
Nourishing Nail and Cuticle Serum is the best! I use it regularly and it helps my nails and cuticles stay moisturised and in condition more than any other product I've tried. Slips into your bag or po... Voir plus
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Excellent, speedy service. The products are great, have noticed an improvement almost immediately. The problem arose after a 'Chinese' manicure I had early on in the summer before my holiday. When t... Voir plus
L'entreprise a répondu
Items came well packed with very fast delivery, brill. I purchased nail files and nail cream, as gifts after receiving these items as a gift myself. I love the nail file and would not use any other no... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Margaret Dabbs London is the globally recognised brand that fuses together the best of medical science and podiatry, with the best of beauty to produce a unique and unrivalled range of effective, results-driven, credible yet luxurious clinic treatments and retail products for Feet, Hands, and Legs.
Coordonnées de contact
33 Duke Street, W1U 1JY, London, Royaume-Uni
- 02074869273
- office@margaretdabbs.co.uk
- margaretdabbs.co.uk
4,5
Excellent
4 k avis
Demande des avis aux clients
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Brilliant nail file
Items came well packed with very fast delivery, brill. I purchased nail files and nail cream, as gifts after receiving these items as a gift myself. I love the nail file and would not use any other now.
28 septembre 2026
Amazing!!!
17 août 2026
I paid £155 expecting premium
I paid £155 expecting premium, with Sonal at Marylebone expecting meticulous clinical care and the high-level expertise that Margaret Dabbs London prides itself on. Instead, the session felt incredibly rushed, unreflective, and entirely lacking in care and attention. Specifically, I am highly disappointed with the following:
• Substandard Foot and Nail Care: Very little actual work was done to my feet. There was no cuticle work, and I have been left with significant dry skin remaining all around my nail beds.
• Poor Clinical Execution: My toenails have not been cut straight. Furthermore, the practitioner was completely distracted while filing my nails, executing the treatment with little to no care.
• Unprofessional Communication: Rather than conducting a thorough assessment or explaining my foot health properly, the practitioner spent the vast majority of the session talking about a volunteer job she holds. She repeatedly cycled through the same information over and over again, seemingly just to fill the time.
When paying for a Principal Podiatrist, a patient expects a thorough, professional, and highly attentive medical treatment—not a distracted session filled with repetitive conversation while the actual clinical work is neglected.
Given that the service delivered fell completely short of what was advertised,
6 octobre 2026
Avis spontané
£48 for a “luxury” product that looked used — very disappointing
As a first-time customer, I was very very disappointed with the presentation of the 200ml Miracle Foot Cream, which I purchased as a luxury birthday gift.
At £48, this is a very expensive foot cream, and I expected it to arrive looking pristine. Instead, the packaging was visibly squeezed in and collapsed in places, making it look as though it had already been used. I cannot say whether it had been used, but it looked nothing like the product image on the website and certainly did not look like a luxury item suitable for gifting.
When I raised my concerns with photo's to show how bad it looked, the company immediately refused to cover the return costs. My complaint concerns the condition in which the product arrived, rather than simply a change of mind. It's appearance falls below the satisfactory quality standard required by consumer law, which includes appearance and finish. Where goods are validly rejected for failing to meet that standard, the retailer must bear reasonable return costs.
Customers considering spending £48 on this product, particularly as a gift, adn as we approach Christmas shopping season, should bear this experience in mind given how they treat customers - I am a first time new customer so this is an unnecesary very negative experience for me . A very disappointing first purchase and response to my complaint. Based on my experience, I would not recommend the company and especially after reviewing their negative reviews - judge a company on what they do when things go wrong because, as a minimum, we should always expect good service and products - especially at this price point!
genuine customer - order number ending 877,
6 octobre 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Margaret Dabbs London
Dear Gary,
Thank you for your feedback. We are sorry that you had to wait eight days for your delivery. We understand how frustrating it is when an order takes longer to arrive than expected, and we apologise for the inconvenience this caused.
We want every part of shopping with Margaret Dabbs London to feel reassuring and straightforward, and we are sorry that the delivery experience did not meet your expectations. If you have any concerns about your order, our customer service team will be happy to assist at office@margaretdabbs.co.uk.
Thank you for your patience and for giving us the opportunity to learn from your experience.
Kind regards,
Margaret Dabbs London
Lovely items to browse through
Lovely items to browse through. Straightforward to order. Quick delivery and extremely well packed.
21 septembre 2026
Réponse de Margaret Dabbs London
Dear Sandra,
Thank you for your lovely review. We are delighted that you enjoyed browsing our collection, found ordering straightforward and were pleased with both the speedy delivery and careful packaging. We believe the experience should feel special from the moment you discover a product to the moment it arrives at your door.
If you are looking for another treat for your foot care routine, our PURE Regenerating Foot Oil is a beautiful option for nourishing dry skin and leaving feet feeling soft and smooth.
We truly appreciate your support and look forward to welcoming you back to Margaret Dabbs London.
Kind regards,
Margaret Dabbs London
Great -My tired old feet come alive again
Great -Foot Oil and Foot Scrub help my tired old feet come alive again. I can feel the improvement.
4 septembre 2026
Réponse de Margaret Dabbs London
Dear Margot,
Thank you for such a wonderful review. We love hearing that our Foot Oil and Foot Scrub have helped your tired feet feel revitalised. It is particularly lovely to know that you can feel the difference yourself and that these products have become such a welcome part of your routine.
To maintain that beautifully cared for feeling, you may enjoy our PURE Regenerating Foot Oil, which offers lasting hydration for dry, flaky skin. Used regularly after your foot scrub, it makes a lovely finishing touch to an at home foot care ritual.
Thank you for sharing your experience with us, Margot. We are delighted that our products are making such a difference.
Kind regards,
Margaret Dabbs London
Excellent package and first class…
Excellent package and first class delivery.
Lovely product - use it every night.
18 septembre 2026
Réponse de Margaret Dabbs London
Dear Carole,
Thank you for your lovely feedback. We are pleased to hear that your order arrived beautifully packaged and that the delivery experience was first class. It is equally wonderful to know that you are enjoying your product every evening and have made it part of your regular routine.
If your nightly ritual is all about keeping your feet soft and nourished, our Intensive Treatment Foot Oil is another lovely option to explore. Its lightweight, non greasy formula helps hydrate dry skin and leaves feet feeling smooth.
Thank you for choosing Margaret Dabbs London. We hope your evening routine continues to be a pleasure.
Kind regards,
Margaret Dabbs London
The treatment was as good as it always…
The treatment was as good as it always was. I haven’t had a medical pedicure for a while.
Delightful experienced staff.
Definitely a five star experience
Thank you
22 septembre 2026
Réponse de Margaret Dabbs London
Dear Fiona,
Thank you for your wonderful review. We are delighted that your return to our clinic for a Medical Pedicure was such a positive experience. It is lovely to hear that our experienced team made you feel well cared for and that the treatment maintained the high standard you remembered.
Our therapists and podiatrists take great pride in combining specialist expertise with a relaxing, luxurious clinic experience, so your kind words mean a great deal to us.
To help maintain your results between appointments, you may enjoy exploring our PURE Regenerating Foot Oil, which helps nourish dry skin and keep feet feeling smooth and comfortable at home.
We look forward to welcoming you back for another five star experience.
Kind regards,
Margaret Dabbs London
The best foot oil i have purchased
The best foot oil i have purchased. Has made such a differance to my feet.
1 septembre 2026
Réponse de Margaret Dabbs London
Dear Mrs Humberstone,
Thank you for such a lovely review. We are thrilled to hear that our foot oil is the best you have purchased and that you have noticed such a difference in the condition of your feet. It is always rewarding to know that a product has made a genuine difference to someone's daily routine.
If you would like to build on the results you are enjoying, our Professional Foot File is a wonderful companion to your foot oil, helping you gently manage hard skin before applying your treatment for a smoother finish.
Thank you for choosing Margaret Dabbs London. We are delighted to be part of your foot care routine.
Kind regards,
Margaret Dabbs London
Réponse de Margaret Dabbs London
Thank you for your lovely feedback. We are delighted to hear that you are enjoying our products and that Margaret Dabbs London has become a favourite. We put great care into creating effective, luxurious treatments for hands, feet, nails and legs, so it is always a pleasure to hear from a happy customer.
If you are looking to discover another favourite, our PURE Regenerating Foot Oil is a wonderful addition to a regular foot care routine, helping to nourish dry skin and leave feet feeling soft and smooth.
Thank you for your support. We look forward to being part of your self care routine for a long time to come.
Kind regards,
Margaret Dabbs London
Réponse de Margaret Dabbs London
Dear Julie,
Thank you so much for your lovely review. We are delighted to hear that you are enjoying our products and that you found our website easy to navigate, with your order arriving quickly. We always want the experience to feel as seamless as the products themselves.
If you are looking to explore more of our collection, our Intensive Hydrating Foot Lotion is a wonderful everyday treatment for keeping feet soft, smooth and beautifully hydrated.
Kind regards,
Margaret Dabbs London
Amazing product
16 septembre 2026
Réponse de Margaret Dabbs London
Thank you for your review. We are so pleased to hear that you are enjoying your purchase and that you have found it to be such a wonderful product.
We hope you enjoy discovering more from the Margaret Dabbs London collection, including our Intensive Hydrating Hand Lotion, which is a beautiful choice for keeping hands soft, smooth and nourished every day.
Kind regards,
Margaret Dabbs London
Buy these products on repeat
Buy these products on repeat! Do not ever want to be without them!
1 septembre 2026
Réponse de Margaret Dabbs London
Dear Anne,
Thank you for such a wonderful review. It is always a pleasure to hear that our products have become firm favourites and that you would not want to be without them. Knowing you return to them time and again means so much to us.
If you are looking to complement your existing routine, our Intensive Anti ageing Hand Serum is a beautiful overnight treatment designed to improve the appearance of firmness, elasticity, fine lines and wrinkles, leaving hands looking smoother and more replenished.
Kind regards,
Margaret Dabbs London
Shocking customer service
Shocking customer service. Wouldn't put things right with my order until I sent the product back at my own expense (still waiting for reimbursement). Very surprised at the lack of care and attention from this company.
14 septembre 2026
Réponse de Margaret Dabbs London
Dear Sally,
Thank you for taking the time to share your experience. We are genuinely sorry to hear that you were disappointed with the customer service you received and that you were asked to return the product at your own expense. We completely understand how frustrating this must have been, particularly while you are still waiting for your reimbursement.
This is not the level of care we want our customers to experience, and we appreciate you bringing the matter to our attention. We would very much like the opportunity to look into this further and ensure your concerns are properly addressed. Please do get in touch with our Customer Care team so we can review your order and the reimbursement for you.
Kind regards,
Margaret Dabbs London
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