Mark Lloyd Master Goldsmith Avis 

Item quickly despatched and well packaged. I chose not to keep the item and the communication was good and item refunded immediately on return.
Very good service.

Excellent persona service.

Ordered one day and item ( monkey hanger pendant) hand delivered the next day. Nicely packaged. Very satisfied as always with Mark Lloyds

Great service and lovely product. Ordered a necklace for my husband’s birthday and he’d ordered one too, without me knowing! Explained the situation and return was accepted without quibble. Would definitely recommend and will purchase again - thank you!

Excellent jewellers with work done on premises.

We decided we wanted a ring created locally and I’m so glad we went with Mark! I sent him some photos via Facebook of rings I had liked online, he sourced some similar options and got them in straight away and we went to try them on! He was very knowledgable and helpful and in doing so, created the most beautiful engagement ring. The ring was a little too big from when I initially tried it on, but this was no issue whatsoever to resize, he kindly stayed open a little longer for us to get down after work! He made it smaller within a day to make sure we had it back ready for the weekend. It’s very clear Mark takes pride in his work and truly cares about his customers experience from initial contact, the creation of the ring itself and finally to the after care service he offers. Thanks so much and we’ll be back for the wedding bands when the time comes! 😊

Words can not describe the wonderful pendent mark designed for my dad’s ashes he combined my late mams engagement and wedding ring into the pendent. It’s something that I will treasure for the rest of my life and later my daughter will also have the privilege to wear it. I massive thank you to mark and all of his team for being respectful and caring. Lynn smith

Very quick turnaround of memorial jewellery, the team were respectful, caring and kept me updated every step of the way. The end product . . . . . Just beautiful!!!!!

Wow!
Mark has made an incredible job of setting the stone on my engagement ring. He listened to all my crazy ideas and with his expertise and guidance I have the most beautiful ring. He’s a pleasure to work with. I’m delighted and would highly recommend him. The whole experience was great with his lovely staff too.

Well, what can we say, apart from WOW!

We wanted to have some input into our wedding ring designs, and Mark is the master when it comes to such things in quality jewellery work, he is after all a Master Goldsmith in Hartlepool.

He suggested ‘spinner rings’ where we could have a gold base ring with a twisted platinum ring free to move over it. We were very pleased when he offered for us to come into his shop and personalise our experience by letting us ‘beat’ the gold ring to give a texture and watch him start to twist the platinum - it was just the touch we wanted.

Because of the way me met - our love story was so amazing - we always called it ‘Crazy Beautiful Shit’.

Mark took Dirk’s handwriting of that phrase and his colleague created a laser engraved copy of his writing on the inside of both our wedding rings!

Amazing.

First Class Professional service from Mark Lloyd Master Goldsmith

Super quick service,very well packaged & will make a really unusual present

Excellent quality & craftsmanship,
Amazing service. Thank you.

My husband wanted to buy me a piece of jewellery for our Ruby Wedding anniversary, and I didn't want something run of the mill. I had quite a bit of inherited gold jewellery - my mum's and grandma's wedding rings for example, and lots of bits and pieces that would simply languish in my jewellery box until I passed them on to my daughter in my will! I had been thinking about having a piece made for some time, using all these inherited bits and bobs, but lacked the artistic imagination and the practical knowledge of what was possible. So I found Mark and Michelle! After a long talk and a look at what I had and what I would like, ideas flowed and Michelle listened really properly to what I was saying - and I listened to what wasn't possible! Between us we put together an idea which grew and developed into the most amazing piece of totally unique jewellery, full of sentiment and meaning. A proper heirloom. The workmanship is amazing, and I've worn it to a few events and everyone has been knocked out how beautiful and meaningful it is. It's getting another outing next weekend at a wonderful family wedding. Oh yes - and it's got a lovely big ruby in it ;-)

I placed a small order recently. It arrived promptly and well packaged. The piece itself is high quality and exactly as advertised, the box it came with and the little chocolate in the package were just delightful touches. All in all, a flawless interaction.

Very happy with my purchase it was delivered really quickly and the item was exactly as the image in excellent condition. I would definitely look to buy again.

Item accurist watch lovely great condition the only thing is the watch fits ok but not 7 ins was wondering if you could recommend a link as I like watch slightly loose otherwise beautiful watch thanks.

Great shopping with you. Prompt delivery and update on order throughout. Thank you.

Amazing service from Mark. Bought two Dune silver pendants. They are fabulous and beyond my expectations. Very good communication and a pleasure to buy from. Thank you.

Beautiful item fantastic smooth transaction

Fantastic service from start to finish, told Mark i wanted a trilogy engagement ring and together we sorted band size, setting and diamonds. Was kept updated throughout the process and was absolutely delighted to receive my ring the other day. Love it, thank you Mark.