Mark Lloyd Master Goldsmith Avis 

I took my wedding, engagement and eternity set into the shop as Ihad lost a couple of diamonds out of the shoulders they had been custom made many years ago. Mark advised that they where breaking away and fractured together with himself and Michelle we discussed redesign using my original diamonds. Well what can I say the end result absolutely Stunning .The service was exceptional, professional and very personal.

Customer service excellent and delivery quick. Item was as pictured and as described.

Purchased a beautiful pair of diamond earrings for my wife's birthday with the help of staff members highly recommend this jewellers and also for jewellery repairs did a fantastic job ony daughters diamond ring for her 16th birthday present

I wanted a sapphire ring that would sit alongside my eternity ring. We had been so delighted and impressed with previous work, designed and completed by Mark and some technically difficult repair work, he was the obvious choice to make the ring.
The completed ring is absolutely stunning, the settings are perfect and the colour of the stones beautiful. I couldn't have asked for more! Many thanks to Mark and his wonderful team.

After an extensive search for a replacement wedding ring, I came across an image of one of Marks designs (Vulcan 7) and I thought it was a thing of beauty. I promptly emailed to enquire about it as I wanted specific sizes and materials. After a number of very pleasant and informative email exchanges I went ahead and confidently placed my order - a few weeks later my ring arrived exactly as I had asked for it and looks stunning.
The service from Mark and the team is truly excellent, reliable and trustworthy. The jewellery is beautiful and extremely well made. Mark and Nick are clearly extremely experienced experts at what they do, giving solid advice and crafting things of beauty. I will definitely be a repeat customer.

We have just bought a lovely silver bracelet from Mark Lloyd for our daughters birthday.
What a lovely shop with very helpful and friendly staff.
Highly recommended.

I have just collected my bespoke ring from Mark. Oh my goodness what a truly remarkable craftsman this guy must be. I really did get quite emotional when I saw the ring. I had requested a bubble ring as I had my mams engagement ring, my engagement ring and an eternity ring. Mark did not disappoint.
All the staff were lovely, Michelle was lovely at my initial appointment and offered good advice and I think she was just as excited as I was at the finished piece.
Would highly recommend.

After not being able to wear my wedding ring, engagement ring and eternity ring for many years I came across Mark Lloyd jewellers on the internet. I arranged a consultation with Michelle to discuss what I could do with my unworn jewellery. I settled on having a new wedding ring made from my old ring and my engagement and eternity rings reset on new bands. The results are nothing short of amazing. I never imagined that you could bring new life into old jewellery. I am particularly happy with my wedding ring as it has great sentimental value and having my new ring made out of my old one is pretty special. The customer service and workmanship is second to none. Weather you are looking to buy, repair or remodel old jewellery this shop is a must. Cannot recommended enough.

Excellent product, well presented. Easy to order and quickly processed. Not a single negative.

Excellent service easy to use

After 47 year of continuous wear my wedding ring had lost its pattern and mark has really brought it back what a fabulous job as good as new great job and very reasonable 👍

I wanted a custom ring making from my late parents wedding rings i went and spoke to the staff who were so helpful they give me a price for the new ring to be made which I was happy with just over 4 weeks later my new ring was finished by mark It was everything I wanted and more a very special unique ring
5 star service

Where does one start! and which superlatives to use.
My wife needed a number of rings reworking plus re valuations. Tried one or two places not impressed then we came across Marks website, sold.
In the shop, Pauline, friendly, very professional, exceedingly knowledgeable. Interpersonal skills excellent and she also smiles!
When we went to collect the finished rings, Mark came out and explained what he had done on each ring. Wow! Craftsmanship and finish off the scale.
For instance, my wife’s wedding ring is two different shades of gold and needed to be made bigger told by others it couldn’t be done! Mark did it superbly.
Highly recommend. Glynn P

I had a family bracelet repurposed into a ring and throughout the whole process Mark, Michelle and the team were fantastic. I felt listened to and understood every step of the way. The finished product is exactly what I was looking for, thanks to Marks excellent craftsmanship our family now has an amazing family heirloom we will cherish forever.

perfect service 👍👍👍.... ordered on sun delivered to door on tues .... thank you Mr Mark Lloyd ..
always been fascinated by the story since I was a kid.... and finally got to hartlepool Harbour a few weeks back ....lifetime momento.... thaks again

My husband and I have both worked with Mark to order items for shipment abroard to the United States and Canada. Mark was quick to help and provided delivered an excellent product. Highly recommended!

Mark re-set my diamond engagement ring giving it new life. He also restored an Edwardian necklace and added a stunning aquamarine stone to it - meticulous work and absolutely stunning. 5 star customer service and really fast too. I will recommend to all - what a find. I am very greatful for the quality work and service. Thank you so much.

So very pleased with my Hartlepool monkey bracelets- super fast delivery and exactly what I was looking for- thank you!

Very quick delivery. Keyring exactly as described.

I took Mark my mother's wedding ring, which was 70 years old and it had worn so thin that it had snapped. Mark did a lovely repair and there was absolutely no sign that it had ever been broken.