After some misunderstanding about discretionary payments not being resolved I spoke to Abdul today who resolved all my issues in a clear and simplified way.He explained the process and next steps and... Voir plus
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Lisez les avis des autres
I can Honestly say, Morgan was more than helpful, she made me reassure and with out the pressure she has put everything in stepping stone due to my condition and the call back is confirmed also. Morga... Voir plus
L'entreprise a répondu
Having changed jobs and therefore payment dates, also leaving this month a bit precarious, I rang to amend my payment date and Sarah was very helpful and practical. Being able to amend things so readi... Voir plus
L'entreprise a répondu
After speaking with Morgan today on the phone about help due to financial problems. She went above and beyond to help me get back on track. She was very professional and listen to everything I had... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Société de crédit et de prêt automobile
- Courtier en finances
- Établissement de crédit
- Institution financière
Écrit par l'entreprise
We’re a family owned independent motor finance company, who has been established and lending to the public since 1973.
Coordonnées de contact
Crossfield Mill, Crawford Street, OL16 5RS, Rochdale, Manchester, Royaume-Uni
- 01706 648882
- enquiries@marshfinance.co.uk
- marshfinance.co.uk
4,7
Excellent
640 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very smooth and efficent
8 septembre 2026
Avis spontané
Réponse de Marsh Finance
Hi,
Thanks for the great feedback 😊 We’re glad everything went well and really appreciate you taking the time to let us know!
Kind regards,
The Marsh Finance Team
After speaking with Morgan today on the…
After speaking with Morgan today on the phone about help due to financial problems. She went above and beyond to help me get back on track. She was very professional and listen to everything I had to say and sorted everything out nice and smoothly
7 septembre 2026
Avis spontané
Réponse de Marsh Finance
Hi Robert,
Thank you for sharing this with us 💛
We know conversations about finances aren’t always easy, so it means a lot to hear that you felt listened to and supported. We’ll make sure Morgan sees your lovely comments and knows what a difference her help made 😊
Kind regards,
The Marsh Finance Team
5 star support
I can Honestly say, Morgan was more than helpful, she made me reassure and with out the pressure she has put everything in stepping stone due to my condition and the call back is confirmed also. Morgan explained very well with the process in a calm and well manner.. her support to me put me at ease.. this is a definite a 5 star rating..
4 septembre 2026
Avis spontané
Réponse de Marsh Finance
Hello!
Thank you for such a thoughtful review 💛
It means a lot to hear that Morgan was able to put you at ease and give you the time and support you needed. We know everyone’s circumstances are different, so finding a way forward that feels manageable is really important.
We’ll make sure Morgan sees your lovely comments and your five stars! ⭐😊
Kind regards,
The Marsh Finance Team
Extremely friendly and helpful
3 septembre 2026
Avis spontané
Réponse de Marsh Finance
Hi Tom,
Thanks for the great feedback! 😊 We’re glad our team could help and make things a little easier for you.
We really appreciate the kind words 💛
Kind regards,
The Marsh Finance Team
I was behind a payment for years not…
I was behind a payment for years not knowing about it. on my credit score it showed I missed a payment every month. They finally rang me at the beginning of the year to make a payment which was abit late as I only had 4 more payments to make. Other than this it was fine 🙂
3 septembre 2026
Avis spontané
Réponse de Marsh Finance
Hi Angela,
Thank you for taking the time to leave us a review. We’re glad to hear that, aside from the payment issue you’ve mentioned, your experience with us was a good one 🙂
We’d like to take a closer look at what happened with the missed payment and the information reported to your credit file. We’ve requested your details through the review platform, so if you’re happy to provide these, our team can review the account and better understand what happened.
Kind regards,
The Marsh Finance Team
Sarah was friendly and professional
Sarah was friendly and professional. Helped me organise what was needed with ease. Great company.
3 septembre 2026
Avis spontané
Réponse de Marsh Finance
Hi Lauren,
What a lovely review, thank you! 😊
We’ll make sure your comments are passed on to Sarah. It’s always great to hear when someone from our team has made things that little bit easier, and we really appreciate the kind words about Marsh too 💛
Kind regards,
The Marsh Finance Team
Quick and simple resolving of my reason…
Quick and simple resolving of my reason for calling Marsh finance today , extremely proficient
3 septembre 2026
Avis spontané
Réponse de Marsh Finance
Hi Andrew,
Thanks for taking the time to leave us a review 😊
It’s great to hear our team could get everything sorted for you without any fuss. We really appreciate the feedback and will make sure it’s shared with the team 🌟
Kind regards,
The Marsh Finance Team
Unable to set payment date for direct…
Unable to set payment date for direct debit convenient to me.
3 septembre 2026
Avis spontané
Réponse de Marsh Finance
Hi Roman,
Thank you for your feedback. We’re sorry to hear that you weren’t able to arrange a Direct Debit date that worked for you.
We’ve requested your details so we can take a closer look at what happened. Once we have these, we’ll be happy to look into this for you and see what can be done.
Kind regards,
The Marsh Finance Team
Extremely helpful from purchase to…
Extremely helpful from purchase to settlement.
1 septembre 2026
Avis spontané
Réponse de Marsh Finance
Hi Mr Cain,
Thank you for the great feedback! It’s lovely to know you felt well looked after throughout your time with us, right through to settling your agreement 😊
We really appreciate you taking the time to leave us a review 🌟
Kind regards,
The Marsh Finance Team
Morgan was very polite and helpful and…
Morgan was very polite and helpful and came to a very quick and manageable solution for my problem.
1 septembre 2026
Avis spontané
Réponse de Marsh Finance
Hi Adam,
Thank you for the lovely feedback 😊
We’re glad Morgan was able to help and find a solution that worked for you. We’ll make sure your comments are passed on to her, and we’re sure she’ll be pleased to know she made a difference.
Kind regards,
The Marsh Finance Team
Sarah was very helpful
Sarah was very helpful. Explained everything in detail for me
1 septembre 2026
Avis spontané
Réponse de Marsh Finance
Hi Eleanor,
Thank you for your lovely feedback 😊
It’s always great to see a member of our team recognised for the care they put into helping our customers. We’ll make sure your comments are passed on to Sarah. We’re sure she’ll appreciate them!
Kind regards,
The Marsh Finance Team
The whole experience of getting dealt…
The whole experience of getting dealt with by Suresh was great and very efficient experience, he was vey professional and clearly explained the whole process, very well done .
28 août 2026
Avis spontané
Réponse de Marsh Finance
Hello!
Thank you for such a lovely review 😊
We’ll make sure Suresh sees your comments. It’s always fantastic to see one of our team recognised for the care and professionalism they bring to their work. Thank you for choosing Marsh Finance!
Kind regards,
The Marsh Finance Team
Réponse de Marsh Finance
Thank you for taking the time to leave a review. It's fantastic to see that you experienced excellent customer service. Just reach out if you need any further help.
Kind regards,
The Marsh Finance Team
Customer service was great
Customer service was great. Agent SURESH took time to explain things to my understanding
26 août 2026
Avis spontané
Réponse de Marsh Finance
Hi!
Thank you for your great review. We're glad to see that Suresh supported you and ensured you had all the information you needed.
Happy driving,
The Marsh Finance Team
I spoke to a lovely guy he reassured me…
I spoke to a lovely guy he reassured me I could put a personalised number plate on the car I have on finance. Very happy
25 août 2026
Avis spontané
Réponse de Marsh Finance
Thank you for taking the time to leave such a positive review. It was a pleasure supporting you and answering your question. If you have any other queries, we'd be more than happy to help.
Kind regards,
The Marsh Finance Team
The discussion was very understandable…
The discussion was very understandable and options to for payment plans
25 août 2026
Avis spontané
Réponse de Marsh Finance
Hi Bavis,
Thank you for your kind words. We're glad to see that you felt understood and received all the information needed to make a decision on payment plans.
Just reach out if you require any further support.
Kind regards,
The Marsh Finance Team
The customer service agent Suresh…
The customer service agent Suresh was quick, clear and efficient when I needed a voluntary termination. Everything was explained perfectly.
24 août 2026
Avis spontané
Réponse de Marsh Finance
We're delighted that Suresh could support you. His clear communication and efficiency came at a time when you really needed it. If there's anything else we can help with, just get in touch.
Kind regards,
The Marsh Finance Team
They are amazing people with a very…
They are amazing people with a very good customer care approach. Quick to respond and get issues resolved.
22 août 2026
Avis spontané
Réponse de Marsh Finance
Thank you for taking the time to leave a review. We're delighted that you felt the warmth of our support team, they're a credit to Marsh. Getting you solutions as quickly as possible is a priority, and it's fantastic to see that you experienced this.
Happy driving!
The Marsh Finance Team
Super friendly staff
Super friendly staff, always very helpful. Would recommend to anyone
21 août 2026
Avis spontané
Réponse de Marsh Finance
Hi Naomi,
Thank you for your kind words and recommendation. It means a lot to us to hear that you experienced five-star quality service from our staff. If we can help with anything else in future, just pick up the phone.
Kind regards,
The Marsh Finance Team
Very pleasant manner and help me with…
Very pleasant manner and help me with my query straightaway and also Nice that it was the same person I spoke to last week very happy with the service
19 août 2026
Avis spontané
Réponse de Marsh Finance
Hi Sam,
Thank you for taking the time to leave us a review 😊
It’s great to know you were able to speak with the same member of our team again. Having that continuity can make such a difference, and we’re glad everything was taken care of for you.
Kind regards,
The Marsh Finance Team
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