A massive thank you to Tracy Dyer who resolved my issue so efficiently. I had received a message saying my DD instruction had not been actioned and I had concerns as to why this was the case when my b... Voir plus
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Lisez les avis des autres
Tracy Dyer helped us with the online payment as our bank Nationwide would not accept the full description given from Propensio in the bank payment details she helped by talking us through by slightly... Voir plus
Spoke to Vicki so helpful and solved my issues straight away explaining everything she did so helpful can't thank her enough took so much pressure of me and the anxiety and stress .
Tracy D provided a professional service on helping me understand how to achieve my goals. None rush service leaving me feeling confident to use this company in the future and recommend to friends and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Propensio, we have a range of lending options to help your customers improve their lifestyles. From home improvements to buying their dream holiday homes we help your customers to spread the cost of their purchase.
Coordonnées de contact
Building 3, Callflex Business Park, Golden Smithies Lane, Wath Upon Dearne, S63 7ER, Rotherham, Royaume-Uni
- 01709 808990
- info@propensio.co.uk
- propensio.co.uk
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Spoke to Vicki so helpful and solved…
Spoke to Vicki so helpful and solved my issues straight away explaining everything she did so helpful can't thank her enough took so much pressure of me and the anxiety and stress .
Efficient and effective resolution
A massive thank you to Tracy Dyer who resolved my issue so efficiently. I had received a message saying my DD instruction had not been actioned and I had concerns as to why this was the case when my bank records were showing no DD had been attempted. It transpired that the wrong account number was on the DD instruction. Tracy quickly amended the instruction, took payment so no arrears were on the account and moved the DD forward for future months to better accommodate me. Always grateful to be met with excellent customer services to get a quick resolution.
Had telephone call from Iman this…
Had telephone call from Iman this morning regarding problem they ere having with DD we sorted out payment the whole process was pleasant and polite
Very quick to answer the phone
Spoken with Liz this morning excellent service and had information I requested by email
Tracy D provided a professional service…
Tracy D provided a professional service on helping me understand how to achieve my goals. None rush service leaving me feeling confident to use this company in the future and recommend to friends and family.
Effortless
From start to finish a smooth and effortless experience. Special thanks to Hannah for her professionalism
Iman was extremely helpful and managed…
Iman was extremely helpful and managed to sort out my queries with no issues.
Much appreciated
Iman couldn't have been more polite and…
Iman couldn't have been more polite and helpful.
Emmie was very professional and…
Emmie was very professional and pleasant. Dealt with my request promptly. Thank you so much Emmie.
Tracy Dyer helped us with the online…
Tracy Dyer helped us with the online payment as our bank Nationwide would not accept the full description given from Propensio in the bank payment details she helped by talking us through by slightly editing there bank payment details and all went through and a courtesy call back to say payment had gone through to Propensio Finance. Thank you.
Change payments date
Spoke with Iman regarding changing payment date from the 24th of every month to 1st of every month from 1st May.
So payment 24th April £128.95,then
1st May £128.95 and thereafter payments will be made on 1st of every month. ........
Iman was very professional, kind and helpful, reassuring me with patience.
Lovely person easy to talk to
Hannah gave me all the information I…
Hannah gave me all the information I needed and was very helpful and polite
Very helpfull and we got through the…
Very helpfull and we got through the process together,
The price is a kick in the head but u get what u pay for ,thank you
Amazing customer service Great advisor Iman helped me to make my…
Great advisor Iman helped me to make my payment and completed my loan.
Iman was very helpful, polite and informative.
Well done sir
Thank you for your service
Excellent service
So kind and helpful, really listened nothing was too much trouble made me feel comfortable and easy to talk with, thank you Iman
Emmie was really great and helpful when…
Emmie was really great and helpful when speaking to me on the phone. Very quick and polite.
Imam was vert helpful in sorting out my…
Imam was vert helpful in sorting out my problem which help me very much my experience with your company.
Brilliant customer service and…
Brilliant customer service and fantastic helpful service
Being in hospital Google deleted my…
Being in hospital Google deleted my account there was no way to get to pay a lump some so cancel the DD Friday you got back to me to day with the help and understanding of IMANhe sorted it all out he was very understanding and helpful walked me through my options and he sorted everything out for me
OBS1004969 sorry for going down the root I did but thank you very much for your assistance stay safe
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