Mary Monson Solicitors | Criminal Defence Law Firm Avis 

Very professional well spoken and Punchiual highly recommend this legal firm

"My experience with this solicitor was absolutely shocking. Communication was minimal from the very start; I tried to call, however, she never returned any calls. In fact, at the beginning, I was in another country trying to get in touch. However, once I returned home, I met with the solicitor only once in person throughout the entire eight months my brother was innocently remanded. Every time my brother phoned the office to speak to the solicitor, she was never present—always unavailable, either at lunch or too busy to take his calls. Despite this, she repeatedly told us not to worry, insisting my brother was innocent. Meanwhile, I spoke to my brother three times a day in prison, while he was told he had nothing to fear. The solicitor also relied on a trainee or PA for communication, but this trainee was never fully updated on my brother’s case, so they had no real understanding of what was happening. The solicitor was also aware that a co-defendant had inside access to CPS information, but she kept this from us until the very moment he was coerced into a guilty plea, despite being innocent. There was a complete lack of empathy and support throughout this entire ordeal. This failure caused devastating harm to my brother’s future and my family’s lives."

"I sought help from a solicitor after a workplace incident, confident in my innocence due to CCTV footage. Despite their reassurances, I was told not to worry, but no action was taken. I spent eight months in jail, including over Christmas, away from my children. The solicitor also failed to appear at arranged appointments, leaving me even more isolated. Even after my release, I carry a charge that I never should have faced, and it has blocked my employment opportunities. This experience has severely impacted my mental health, and I only now feel able to speak about it. they know from day one it was a set up I provide my innocence and they didn't follow it up regarding CCTV
VERY DISAPPOINTED WOULD NOT RECOMMEND!!!

During an extremely difficult time in my life the service that Mary Monson provided was nothing but outstanding, in particular Jamie Dixon & Peter Wheeler. Both were professional, caring and so supportive! I would highly recommend their service!

I called for advice and was lucky enough to be put through to Lauren. She was professional & used her expertise to help me. A key difference with this company is the kindness and empathy they offer. Thanks Lauren!

I liked how I was up to date with everything what was going on and I appreciate everything with defending me.

Jamie had good communication and gave a great explanation of processes, helped me to feel comfortable throughout.

I found this firm via Google search and Jonny as well as Jamie helped handle my case with the desired outcome of No further action! I would recommend Mary Monson Solicitors

The firm gave me sound advice throughout my case, they gave me confidence that they was fighting for me and got me a great result in court.

I was really happy with the way th

Jamie and Delice helped me with my case and very extremely helpful and attentive. Dulcie was available to take my calls and extra questions whenever required. They both always got back to me and helped however they could.

I was in need of a solicitor and wasn't sure who to use, it was suggested to try Mary Monson and I was recommended by Joe Barry. All I can say is they have been more than amazing and have helped me navigate a very difficult time. Sara and Dulcie are fantastic and very professional and gave me a realistic view of my case whilst also being empathetic.

I cannot praise them enough. Joe Barry was my barrister and came with me to court which was an enormous comfort, such a decent chap.

If you need a good firm, try them.

Very Helpful staff and excellent service

From the first communication with Alex Chowdhury to the end of my case, there was never any moment where I felt exploited financially in my situation - I felt trust and straight talking / no nonsense from the start. The barrister appointed to my case, Joe Barry, was extremely knowledgeable and performed very well in court, at times going above and beyond what I would have expected. Overall, we achieved what we set out to do with the case and I'm very grateful to the Monson's team.

Dulcie was amazing. She calmly and knowledgeably walked me through my options. And took time to ensure she answered all my questions.

from the very first phone call, and all the through to a successful completion, every person was;
super friendly
very attentive
always professional

i was kept involved at all times

thank you so much.

Avoid this firm do your research first!!
Unless you want an innocent person being found guilty!!
Robert Bailey from Mary Monson represented my husband and Richard English KC.
The legal representation from this firm namely Robert Bailey was not at all professional very unsupportive and not at all ethical.
My husband was found guilty of an historical crime and all the way through we were advised it was a weak case by Robert it will become a distant memory when it’s all over.
My husband was found guilty and got a custodial sentence and Roberts response to this was- his words I am disappointed with the result!
What a professional response from this firm who charged us £50,000 for representation.
We asked if we could appeal the conviction and were advised by Robert that you cannot just appeal.
Richard English the Barrister advised differently and that we could appeal. Richard at a meeting in his chambers - quoted I don’t say this very often but you should never have been found guilty.
The appeal was refused and Robert has since left the firm, Jamie took over my husbands case and went to visit my husband in prison to advise on the next
steps regarding the appeal she advised him that it wouldn’t be in his best interest to pursue a second appeal.
We had made a formal complaint to Jamie regarding issues we had with Robert’s representation.
Jamie advised my husband that if we wanted the firm to carry on with the process of a second appeal he would have to sign a declaration stating we wouldn’t be able to make a official complaint about Mary Monson.
We are now in the process of making complaint and are waiting for all my husband’s paperwork from the firm I was advised that this would take between 14 and 28 days.
I emailed Julie yesterday asking if all the documents were ready as the 28 days is today she hasn’t even responded to my email, this is the second time I have not received a response from the complaints manager.
I am now going to escalate this to all the relevant authorities.
The legal Ombudsman and also the SRA.
I am a business owner and would never treat our clients the way we have been treated by this firm.

Very happy with the service I had
Really good helpful
Made me feel reassured
Answered all my questions
I would recommend any one seeking advice thank again

Good solicitor

Nick Ives and Matthew Walsh assisted me greatly during a very challenging period. Matthew is a great listener and Nick is so knowledgeable that he is able to be immediately calming when faced with the unknown. Both were highly responsive.