Huge shout out to Master Energy! I honestly don’t know how I would have navigated setting everything up for my new venture without their support. Chad went above and beyond to find me a decent provide... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We were contacted by Daniel in May 24 ,we had just taken over our pub, We thought Ruby were the scammers ,after having an independent person look over our account it appears that this joke o... Voir plus
L'entreprise a répondu
Highly recommend!! Big thank you and shout out to Craig for all his help and support so far in setting everything up for my business. Very professional shopped around for me to get the best deal a... Voir plus
Ive just renewed my business energy contract with Dan and he's made sure ive got a great deal, saving me money. He's also just sorting a switch over on another property. Totally trustworthy company to... Voir plus
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
professional advice was valuable
Huge shout out to Master Energy! I honestly don’t know how I would have navigated setting everything up for my new venture without their support. Chad went above and beyond to find me a decent provider and a deal that actually made sense for my budget. His communication was top-notch and his professional advice was invaluable. Total peace of mind from start to finish.
We were contacted by Daniel in May 24…
We were contacted by Daniel in May 24 ,we had just taken over our pub,
We thought Ruby were the scammers ,after having an independent person look over our account it appears that this joke of a company are the actual scammers ,
The rate at the moment is 24kw we are paying 39p per kw Thanks Daniel ,due to the way you set this up. ,we are now going to have to close our pub ,as its caused a huge detriment to our business .I would say how do you sleep at night,but as you dont have a concience you probably sleep very well !!
No cooling off period, Im sure is not allowed .
*****UPDATE ****
Daniel ,( The owner of the business) has just rang me from a mobile number threatening me with slander !
When I said I didnt want to talk to him .he said do you have somewhere I can leave a review about your business.
He was unfortunately more concerned about his name, ie, he said I dont have bad reviews ,rather than any of our concerns on how this was dealt with at the beginning .
Again this is not very professional,especially according to companies house its actually his business

Réponse : Masterenergy
Highly recommend!
Highly recommend!!
Big thank you and shout out to Craig for all his help and support so far in setting everything up for my business. Very professional shopped around for me to get the best deal and a decent provider. Would recommend to everyone!
terrible,tricked my wife into signing a…
terrible,tricked my wife into signing a 48 month contract on commercial rates,was basically laughed at when saying she felt miss sold,and dont bother going to the ombusman,they have about as much teeth as gummy jo
Joe was a great help in getting me the…
Joe was a great help in getting me the best deal for my business energy rates! Always kept me up to date on the progress and gave me fantastic customer service, would highly recommend!
Great help
Great help!
Craig was really helpful all the time! I would definitely recommend it
Good experience overall
Had Lewis help me over the phone, saved me some money and made the process nice and easy - 10/10 would use again
Lewis was great from start to finish
Lewis was great from start to finish, explained everything clearly. Wasn’t pushy and listened to my needs, won’t use anyone else to renew my energy.
Great experience and Dan really made…
Great experience and Dan really made the process easy and he was a massive help.
Chad has been brilliant
Chad has been brilliant, very fast and effective at his job. Highly recommended for your energy services.
Dan the Man!
Recently took over a business whose gas and electricity bills were being paid by a sister company that was being liquidated - as you can imagine, there was SO much to think about and try to understand with liabilities and getting the best rates on a brand new contract. To me, having someone to speak to, reassure me and not speak condescendingly or try to bamboozle me, is INVALUABLE. I even had OTHER companies call and when I quoted what Dan gave me, other companies straight up said that they could not match it and would not waste my time. I highly recommend Daniel Johnston - his availability and manner is exactly what we need for our small business. Thank you for helping me!
Service was very helpful and took the…
Service was very helpful and took the pressure off finding business rates myself couldn’t fault the service
Totally trustworthy to deal with
Ive just renewed my business energy contract with Dan and he's made sure ive got a great deal, saving me money. He's also just sorting a switch over on another property. Totally trustworthy company to deal with. No harassing just plain talk and taking all the hassle out of finding a good deal.
……..
The Only Energy Broker You Need to Call!
Setting up a new business is stressful enough, but the sheer volume of "cold calls" I received from energy brokers was overwhelming. Most were incredibly pushy, rude, and frankly, wouldn’t take "no" for an answer.
Luke from Master Energy was a complete breath of fresh air.
From the very first conversation, he was professional, patient, and actually listened to what I needed for my new beauty salon. He didn’t use high-pressure tactics; instead, he took the time to explain my options and found me a great deal for both my gas and electricity.
If you’re opening a new business and want to avoid the headache of aggressive sales calls, ask for Luke. He made the entire setup seamless, allowing me to focus on getting my salon ready for opening day.
Absolutely brilliant!
Absolutely brilliant!! Dan dealt with my dilemma and took full contract which left me time to attend to my business. Highly recommend this company and couldn’t be more grateful for the work and effort that was put in. Thank you so much
Craig is an absolute gem
Craig is an absolute gem! Not only did he highlight we wasn’t in contract, he also got us a brilliant deal more than halving the bill. He then helped with our gas and got the installation done quicker with money saved! He’s exactly what you need when you’re unsure! Thankyou v much from Mikey’s Jamaican!!
Amazing helpful service
Had Lewis help me twice now set up business eletric and hes been very helpful wouldn't of been able to do it without his help! Set me up twice with great low prices and always on the end of the phone if I need advice! Defo recommended lewis and this company to any other buisess for a honest and helpful service, Lewis definitely went above and beyond to help me set up my two eletric accounts
Excellent service
Have to give Craig credit, he did a great job of finding me the best deal for my business and was very transparent. Highly recommended.
First took over my business in march…
First took over my business in march and dealt with lew. He found us the best possible supplier and has kept in touch ever since making sure everything is okay and is always asking if we need anything. Couldnt ask for anymore 👏👏
Great customer service from Craig
Great customer service from Craig, seemless transition over to Ruby energy, thankyou
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







