I had outstanding debts for a previous property that was being chased for by another debt company. Susan Noonan took on my case and she has been an absolute diamond, understanding, caring, very friend... Voir plus
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Lisez les avis des autres
If you would like your business taken to the verge of bankruptcy, your mental health to severely decline and your life pretty much fall apart sign up to Ruby energy. Debt collectors and gas disconnec... Voir plus
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I had a great experience calling Rugby Energy today. I was assisted by a staff member named Meeks, who was incredibly helpful and professional. She answered all my questions clearly and handled my co... Voir plus
L'entreprise a répondu
I called today to report the reading of our Electricity and the person who take my call is Joseph a polite man and very nice to talk too. He knows Customer Care and I will rate him 10 out of 10. Good... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to Ruby Energy Ruby Energy is the UK’s leading independent energy supplier, rooted in Fleetwood, Lancashire. We’re dedicated to empowering SMEs nationwide with bespoke energy solutions. As champions of progress, our foundation is built on innovation, adaptability, and a human touch. We understand the unique challenges faced by small and medium-sized enterprises, and our mission is to ensure businesses thrive through tailored energy strategies. We’re here to support those who dream big; the risk-takers, innovators and drivers of industry. With Ruby Energy by your side, you can expect the exceptional, with tailored services that enable businesses to propel forward.
Coordonnées de contact
Ruby Energy, Parkside Stand, Park Avenue, FY7 6TX, Fleetwood, Royaume-Uni
- 0344 5678 427
- hello@rubyenergy.uk
- rubyenergy.uk
4,5
Excellent
20 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brilliant!
Brilliant! Clear and helpful answer to my query from the customer service team member at Ruby Energy.
Thank you!
21 avril 2026
Avis spontané
Muneed was helpful and efficient in…
Muneed was helpful and efficient in resolving my query.
21 avril 2026
Avis spontané
Live chat experience
Sinazo was extremely helpful and managed my query efficiently
21 avril 2026
Avis spontané
Joseph was a delight to speak to after…
Joseph was a delight to speak to after spending time on a phone call and 2 lots on the chat line and an email . Joseph sorted it all efficiently
20 avril 2026
Avis spontané
Shevon was a great help thankyou for…
Shevon was a great help thankyou for your help
20 avril 2026
Avis spontané
Great person sjivonne dealt with me…
Great person sjivonne dealt with me great proffesional manner
20 avril 2026
Avis spontané
Lili was great
20 avril 2026
Avis spontané
Réponse : Ruby Energy
Good morning Chloe,
Thank you so much for your 5‑star review. I’m really glad to hear you had a positive experience with us today. Your feedback truly means a lot and encourages us to keep giving our best every day.
Kind regards,
Keenan S.
Sinazo Dalasile was very helpfull thank…
Sinazo Dalasile was very helpfull thank you for your help
20 avril 2026
Avis spontané
Réponse : Ruby Energy
Dear Sel Ak,
Thank you for your feedback and 5-star review. We’re pleased to hear that Sinazo was very helpful and able to support you effectively. Your thanks are greatly appreciated, and we’ll be sure to pass on your positive comments to Sinazo.
Best wishes,
Keenan S.
hopefully the company is as good as the…
hopefully the company is as good as the staff, i spoke with 2 guys 1 called Mustafa and another chap before him who i forgot his name called today and both are great supportive members of staff
20 avril 2026
Avis spontané
Réponse : Ruby Energy
Dear Anthony,
Thank you for taking the time to share your experience with us. We’re glad to hear that our team supported you professionally and with care. Your kind words mean a great deal, and we will ensure your feedback is shared with the team.
Kind regards,
Keenan S.
Very polite and helpful
Very polite and helpful
Answering all my questions
Thank you
5 star
20 avril 2026
Avis spontané
Réponse : Ruby Energy
Hello John,
Thank you for your wonderful review and for being a valued part of Ruby Energy’s journey. We’re delighted to hear our team provided excellent service. Your feedback encourages us to continue delivering the best possible experiences for our customers.
Warm regards,
Keenan S.
GREAT CUSTOMER SERVICE BY LILI
20 avril 2026
Avis spontané
Réponse : Ruby Energy
Good morning Matthew,
Thank you for your feedback and 5-star review. We’re delighted to hear that you received such excellent customer service from Lilly. Your kind words mean a lot to us, and we’ll be sure to pass them on to her. Thank you for choosing Ruby Energy.
Best wishes,
Keenan S.
Patience and knowledge of Mustafa
20 avril 2026
Avis spontané
Réponse : Ruby Energy
Hello Ivan,
Thank you so much for your 5-star review. I’m really glad to hear you had a positive experience with us today. Your feedback truly means a lot and encourages us to keep giving our best every day.
Kind regards,
Keenan S.
Réponse : Ruby Energy
Good morning Olivia,
Thank you for your 5-star review and for recognising Meeks. We’re thrilled to hear they provided exceptional service and addressed your query effectively. Your feedback is invaluable in helping us maintain high standards, and I’ll be sure to pass your kind words along to Meeks.
Kind regards,
Keenan S.
I had a great experience calling Rugby…
I had a great experience calling Rugby Energy today. I was assisted by a staff member named Meeks, who was incredibly helpful and professional. She answered all my questions clearly and handled my concerns with a fantastic attitude.
20 avril 2026
Avis spontané
Réponse : Ruby Energy
Good afternoon Lee,
Thank you for your 5-star review. We’re really pleased to hear that Meeks provided such helpful and professional support during your call. It’s wonderful to know she answered all your questions clearly and handled your concerns with such a positive attitude. Your feedback is truly appreciated, and we’ll be sure to pass on your kind words to Meeks. Thank you for choosing Ruby Energy.
Warm regards,
Keenan S.
Very friendly staff member
Very friendly staff member, thanks for your service Lilita
20 avril 2026
Avis spontané
Réponse : Ruby Energy
Good afternoon Rabya,
Thank you for your kind feedback. We’re delighted to hear that Lilitha provided such friendly service. Your appreciation means a lot to us, and we’ll be sure to pass along your thanks to her.
Warm regards,
Keenan S.
The advisor was very polite and helpful…
The advisor was very polite and helpful in relation to my query
20 avril 2026
Avis spontané
Réponse : Ruby Energy
Good afternoon Jill,
Thank you so much for your 5‑star review. I’m really glad to hear you had a positive experience with us today. Your feedback truly means a lot and encourages us to keep giving our best every day.
Kind regards,
Keenan S.
Réponse : Ruby Energy
Hello Mattew,
We truly appreciate your feedback and are delighted that Mustapha made such a positive impression. Your satisfaction is at the heart of everything we do, and your review inspires us to keep raising the bar. Thank you for choosing Ruby Energy.
Warm regards,
Keenan S.
I called today to report the reading of…
I called today to report the reading of our Electricity and the person who take my call is Joseph a polite man and very nice to talk too. He knows Customer Care and I will rate him 10 out of 10. Good Luck Ruby Company employed good and trained employee.
17 avril 2026
Avis spontané
Réponse : Ruby Energy
Hello Marie,
We truly appreciate your feedback and are delighted that Joseph made such a positive impression. Your satisfaction is at the heart of everything we do, and your review inspires us to keep raising the bar. Thank you for choosing Ruby Energy.
Warm regards,
Keenan S.
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