I have been very impressed with the speed and customer care provided by Nimra, who was our handler dealing with setting a new account. I give 10/10 for communication, whereby I have been kept upd... Voir plus
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Lisez les avis des autres
Very helpful on the phone, sorted any issues there and then. Slightly disappointed I didn’t receive invoices straight away but that was resolved and direct debit has been altered to ensure debt is n... Voir plus
L'entreprise a répondu
"Maham was fantastic! She was so helpful and supportive throughout the entire process. She clearly knows her stuff and made sure I was taken care of before we finished the call. 10/10 service!"
I have tried 4 different electric suppliers but maxed power is the cheapest one and very easy to use it’s been 4 years now I’m with them really happy customer , highly recommended for business owners.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Maxen Power is a distinguished name in the realm of commercial energy supply, specialising exclusively in serving the unique needs of businesses. Our unwavering commitment to excellence and professionalism sets us apart as a reliable energy partner for a diverse clientele, including micro and small to medium-sized enterprises, as well as corporate entities. At Maxen Power, our core mission is centered around prioritising our valued customers. We understand that the energy landscape can be complex, and that's why we offer tailored, flexible, and cost-effective gas and electricity solutions that are precisely crafted to meet your specific requirements. What sets us apart is our dedicated team of industry experts who are readily available to address your inquiries and provide guidance. We take great pride in consistently exceeding expectations, going the extra mile to ensure that your business has the power it needs to thrive. When it comes to connecting your business to a reliable and cost-effective energy supply, Maxen Power is your steadfast partner, always here to support your success. With us, you can trust in a partnership built on professionalism, flexibility, affordability, and a commitment to putting your business's energy needs first. Experience the difference with Maxen Power – your preferred choice in commercial energy solutions. Thanks for visiting our page.
Coordonnées de contact
Olympic House, 28-42 Clements Road, Ilford, Essex, , IG1 1BA, London, Royaume-Uni
- 0207-9-303030
- support@maxenpower.com
- maxenpower.com
4,5
Excellent
5 k avis
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Dhushy S J FamilyMart
"Maham was fantastic! She was so helpful and supportive throughout the entire process. She clearly knows her stuff and made sure I was taken care of before we finished the call. 10/10 service!"
20 avril 2026
Avis spontané
Very friendly and helpful
Very friendly and helpful. No pressure sales talk.
Gave clear information.
20 avril 2026
Avis spontané
Great customer service
Great customer service, professional, a fantastic energy provider. Queries are delt with in a swift manner. Call's are answered quickly. They value their customers
20 avril 2026
Avis spontané
Réponse : Maxen Power
Hi,
We know how frustrating it can be to wait on hold, so we make it a priority to answer calls quickly and address concerns efficiently.
It is great to hear that our professional approach and commitment to our customers are hitting the mark for you.
Best regards,
Team @ Maxen
I have been very impressed with the quality of service
I have been very impressed with the speed and customer care provided by Nimra, who was our handler dealing with setting a new account.
I give 10/10 for communication, whereby I have been kept update troughout.
Thank you Nimra.
20 avril 2026
Avis spontané
Réponse : Maxen Power
Dear Louise Marcantonio,
Thank you so much for the 10/10 rating! We know that setting up a new account can sometimes feel like a lot of moving parts, so we are happy that our support representative made the process smooth and kept you in the loop every step of the way.
Best regards,
Team @ Maxen
Good customer service by Jasmin
20 avril 2026
Avis spontané
Réponse : Maxen Power
Hi,
That is great to hear! Our support representative always puts our customers first, so I am glad you had such a positive experience with her. Positive reviews like yours always keep us energised to keep providing the best service for all our customers.
Best regards,
Team @ Maxen
Thanks for your excellent and efficient service Madiha!
Thanks for your excellent and efficient service Madiha!!
20 avril 2026
Avis spontané
Réponse : Maxen Power
Hi,
It is great to hear such high praise! We always aim to keep things moving efficiently, so I am glad our support representative was able to provide that for you. We will always be here to help whenever you need us.
Best regards,
Team @ Maxen
Réponse : Maxen Power
Dear Mahran Alshabbah,
Thank you so much for the kind words! Running a Middle Eastern restaurant is a busy job, so we are happy to handle the energy side of things so you can focus on the food and your customers. We really appreciate you choosing Maxen Power to support your business!
Best regards,
Team @ Maxen
Solved my business problem asap
Solved my business problem asap. My business based in redditch.
Renel thanks for help
20 avril 2026
Avis spontané
Réponse : Maxen Power
Dear Gurjeet Gosal,
Thank you for the positive review. We are glad to know we were able to address your concerns efficiently. If you need any assistance in the future, we will always be here to help.
Best regards,
Team @ Maxen
Réponse : Maxen Power
Dear Kim,
It is great to have such long-standing support! Being with us for years is the best compliment we could receive, and we are so glad to hear you are still happy with the service. Thank you for being a loyal customer of the Maxen Power family, and we look forward to continuing to look after you!
Best regards,
Team @ Maxen
Good experience
Good experience
Very helpful and customer service quick response
18 avril 2026
Avis spontané
Réponse : Maxen Power
Dear Giorgi Ratusca,
It is great to hear that you had such a smooth experience with us! We understand the importance of receiving a prompt response when you have a question, so I am glad the team was able to provide one for you. If you need any assistance in the future, we will always be here to help.
Best regards,
Team @ Maxen
Rohaan was very helpful with changing…
Rohaan was very helpful with changing my details
18 avril 2026
Avis spontané
Réponse : Maxen Power
Dear Jane Stewart,
Keeping things accurate is important, and we are glad our support representative could make the process quick and easy for you. We appreciate you taking the time to share your experience.
Best regards,
Team @ Maxen
I have tried 4 different electric…
I have tried 4 different electric suppliers but maxed power is the cheapest one and very easy to use it’s been 4 years now I’m with them really happy customer , highly recommended for business owners. Mehrab is a great woman so helpful.
18 avril 2026
Avis spontané
Réponse : Maxen Power
Dear Barez Abubakr,
It is rewarding to hear that we have been able to support your business for the last four years! We understand the significant impact that finding the right price and a simple system can have on business owners, so knowing we are meeting that mark for you is great.
Thank you for the high recommendation, and we look forward to many more years of working together!
Best regards,
Team @ Maxen
Thank you for your lovely service…
Thank you for your lovely service Mehrab!
18 avril 2026
Avis spontané
Réponse : Maxen Power
Dear Phoebe Last,
It is lovely to hear that you had such a positive experience. We always strive to provide reliable service, and it makes us happy to know that we were able to do that for you. If you need any assistance in the future, we will always be here to help.
Best regards,
Team @ Maxen
Q-I-C
Complaints and escalations team were brilliant, really helped in resolving the issue especially Hanif.
17 avril 2026
Avis spontané
Réponse : Maxen Power
Dear Reviewer,
Thank you for taking the time to share such positive feedback. It is great to hear that our complaints and escalations team was able to step in and turn things around for you. We are also pleased to hear that our support representative was able to assist you efficiently. We will always be here to help whenever you need us.
Best regards,
Team @ Maxen
Réponse : Maxen Power
Dear Archana,
That is always the goal! It is great when a team is able to get things right and provide a smooth experience. Positive reviews like yours always keep us energised to keep providing the best service.
Best regards,
Team @ Maxen
I spoke with Allaina who was very…
I spoke with Allaina who was very helpful and extremely pleasant.
17 avril 2026
Avis spontané
Réponse : Maxen Power
Hi,
It is lovely to hear that you had such a positive experience. We always strive to provide reliable service, and it makes us happy to know that we were able to do that for you. If you need any assistance in the future, we will always be here to help.
Best regards,
Team @ Maxen
Aisha was very helpful
Aisha was very helpful. We had an issue with billing as accountnwas closed but she sorted it out for us very quickly.
Thanks,
Kik Lounge Ltd
17 avril 2026
Avis spontané
Réponse : Maxen Power
Hi,
Thank you so much for the feedback! It is great to hear that our support representative was able to get those billing concerns addressed so promptly for you. Closing out an account should be a seamless process, and I am glad she could step in to make it right.
Best regards,
Team @ Maxen
Réponse : Maxen Power
Dear Milan Sorathiya,
We really pride ourselves on being straightforward and helpful, so it is rewarding to know that we hit the mark for you. It always means a lot to the team to know their work is appreciated. Thank you for sharing your experience!
Best regards,
Team @ Maxen
Very good communication great customer…
Very good communication great customer service with Lawrence.
17 avril 2026
Avis spontané
Réponse : Maxen Power
Dear Kamaran Bahar,
This is exactly what we like to hear. Our support representative is a valued part of the team here, and knowing his communication was spot on for you feels great. We appreciate you taking the time to leave your feedback.
Best regards,
Team @ Maxen
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