Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I purchased the PureFlex mattress topper for €225 in April for a standard double (4'6"). Unfortunately, I was quite disappointed with the product, particularly regarding its lack of firmness. Had... Voir plus

Noté 5 sur 5 étoiles

Very happy with the service from Mattress.ie. I needed two custom sized mattresses. I am delighted with the quality and the fit of my odd size mattresses. Ruairí and Ronan were most helpful with their... Voir plus

Noté 5 sur 5 étoiles

I recently bought a custom made mattress for my campervan. Ordered it online and it was delivered within just over a week. I was delighted with the service and very impressed with the mattress quali... Voir plus

Noté 5 sur 5 étoiles

we wanted to give our son who has always had the tiny box room in the house, a little bit of space and a lot more comfort. He has reached that age when he really needs an adult room. We had a bed buil... Voir plus

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

At Mattress.ie we are committed to providing leading mattress brands and great customer service to our customers all over Ireland. With an extensive range of beds and mattresses to choose from, we guarantee express delivery, affordable prices and unbeatable quality. We have a team of highly experienced Bedding Consultants available to help you choose the bed or mattress that's right for you. You can contact our customer service department at 1800 827 310, our telephone support lines are open Monday to Friday 9.00am to 5.30pm.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

208 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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3,8

Tous les avis

(208)

9 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

SOFT ON THE OUTSIDE WITH A COMFORTABLE CORE BENEATH

I found this mattress exactly as advertised. It has a soft comfortable feel and a cushioney relaxing feel when lying down. I have bad circulation and an artificial hip and all my aches and pains just slipped away when i lie on it. I find it hard to get comfortable normally but this has changed my opinion that a good mattress can change your way of sleeping. I am very happy with it and would recommend it to anyone. My husband cant praise it enough. It was delivered promptly and I found the website very easy to navigate. which made finding the right mattress a doddle.

22 janvier 2013
Avis spontané
Noté 4 sur 5 étoiles

Good Client Service

I had a problem with one mattress that i bought here and after a couple mails they call me personally and they are solving the problem.
Thank Guys

22 janvier 2013
Avis spontané
Noté 4 sur 5 étoiles

Product good - but took 10 days to get here!

Product good, but don't understand why the post took so long. Not really acceptable if the mattress toppers are in stock and ready to go.

18 janvier 2013
Avis spontané
Logo de Mattress.ie

Réponse de Mattress.ie

Hi Ruth,
Thank you for your feedback. Our records show that you ordered your topper on Dec 30th and received it 7 business days later on Jan 9th. Please bear in mind that over the New Year period, different companies can have varying holiday schedules. It's a common problem at that time of year and can lead to minor delays.

I'm pleased to hear that you're enjoying the product however and look forward to serving you again.

Kind regards,

Eugene Burke
Customer Service

Noté 5 sur 5 étoiles

A1!!

A1in every aspect. I never thought you could get a mattress including delivery for so cheap and so little hassle

17 janvier 2013
Avis spontané
Noté 5 sur 5 étoiles

Fantastic

The service was efficient and prompt. The mattress is fantastic. I may well be sending more business your way as family and friends were so impressed to that they have take your web address to look at buying for themselves

17 janvier 2013
Avis spontané
Logo de Mattress.ie

Réponse de Mattress.ie

Hi Yvonne,

Thanks so much for your positive feedback. It means a lot. We pride ourselves on providing the best customer service, everytime. Also, I'm delighted that you've recommended us to family and friends. You can't beat a referral from a friend!

With thanks,

Eugene Burke
Customer Service

Noté 2 sur 5 étoiles

Matresses I bought were fine but delivery time was unacceptable

I was waiting for these matresses for far too long. The representatives at your company promissed delivery dates which were not met, and they did not know where my goods were. I understand this was due to the delivery company collecting the goods from you then sending their van (with goods in the back) for its annual inspection. As far as I am concerned the delivery company should not be in business if this is their conduct - and as I said at the time they should have made a refund of the delivery charge. I expect to pay for service but that was not service.

2 janvier 2013
Avis spontané
Logo de Mattress.ie

Réponse de Mattress.ie

Karen,
Thanks for the review which was fair. The mattress did get lost and went with the delivery van for a DOE test and they items could not be located for a couple of days. Unfortunately we couldn't get any alternative sooner to the customer. It should not have happened. Apologies for the delay and for any inconvenience this may have caused.

Richard Moyles

Noté 5 sur 5 étoiles

excellent service, both business like and personable-most impressed!

Mattress.ie were fantastic to deal with! I placed an order very close to Christmas and my expectation of having the ordered was high. Due to their workload it and proximity to Christmas it looked as if i would not get my order in time. However one phonecall to the company (I spoke with Richard ) resulted in them going to great lengths to ensure my order arrived on time. I was most grateful as I was expecting family home from abroad and it would have been stressful trying to accommodate everyone without new beds!!
Great service, excellent staff and very comfy beds!!

thanks, Marie, (Drogheda)

2 janvier 2013
Avis spontané
Noté 5 sur 5 étoiles

Superb Service to be had...

from Mattress.ie! I'd recommend this great website to anyone I know who might be looking for a new bed/mattress to buy.

With Mattress.ie, everything has been hassle-free since I purchased a divan base plus a headboard. These items were delivered in time before Christmas 2012. Setting them up was easy-peasy!

Try this service from Mattress.ie and you won't be disappointed - guaranteed!!

2 janvier 2013
Avis spontané
Noté 5 sur 5 étoiles

Great company, no complaints!

Straight-forward, easy and efficient. Competitive price and good selection to choose from. Delivered on time and without problems. Definitely recommend to a friend - that always speaks for itself!!

2 janvier 2013
Avis spontané
Noté 5 sur 5 étoiles

Service with a smile!

I was really impressed with my delivery. The delivery men were professional and courteous, even keeping in touch on the day of delivery to update me on their proximity. The bed itself is amazing.......... soooooooooooo comfortable.

2 janvier 2013
Avis spontané
Noté 1 sur 5 étoiles

Very bad quality product.

El colchón se ha deformado y no vuelve a su estado natural produciendo dolor de espalda. Una muy mala compra, sin duda no volveré a comprar.


Very good customer service, fast and satisfying. I have a solution, I do not know if it will fix the problem.

The purchased product of very poor quality, deforms and returns to its causing back pain.

2 janvier 2013
Avis spontané
Logo de Mattress.ie

Réponse de Mattress.ie

This is the first contact the customer made with us in relation to the possible problem with the product. We have contacted him directly to see if we can resolved the item for him.

Richard Moyles

Noté 5 sur 5 étoiles

sleep well with mattress.ie!

I am very happy with my purchase from mattress.ie. Mattress is very comfortable, good quality and good value. The guys who delivered were really friendly and nice to deal with. They had the old mattress out and new one in place in a few minutes. It was really easy to pick, order and get delivery of my mattress even though it was close to Xmas.

2 janvier 2013
Avis spontané
Noté 4 sur 5 étoiles

initial delivery problem looked after quickly and in a very friendly manner

my original order got lost on the way so we only got the mattress a week later than expected. however richard looked after this and had another actually better mattress sent out. he was very friendly and helpful and it was a personal approach which means a lot.
very friendly and great customer service.
also very happy with the mattress :)

2 janvier 2013
Avis spontané

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