From the first contact with Matt at MDT design he could not have been more helpful. From explaining the process and completing initial designs through to completed planning application he was always... Voir plus
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We have been extremely pleased with Matt Tate at MDT Deaigns. Matt designed our extension and has been fantastic to work with throughout the process. He is incredibly efficient, thorough and profes... Voir plus
Matt at MDT was recommended to us by a builder friend. He was instantly helpful, and came to visit us as soon as he could. We explained what we wanted and he gave some advice with other ideas as well.... Voir plus
MDT have been superb helping to design our extension and walking us through the process required to get the job done! Quick to reply to any queries… We are currently waiting to get the work started, w... Voir plus
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MDT Design :: Well Established and experienced Architects practice offering the complete design and building regulation solution inc. architectural planning, new builds, loft extensions, extensions, alterations and refurbishments.
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Royaume-Uni
- mdtdesign.co.uk
4,9
Excellent
93 avis
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£2000 down the drain - Avoid Avoid Avoid
We have been threatened with court action twice by Matt Tate. The first when it was apparent that the design wasn’t going to work and we tried to resolve it and the second when I left an honest review (this is an amended version). I was a Senior Design Engineer in the Aerospace industry prior to my current role as a Surveyor. I understand the design process and what information should be contained in a drawing. The materials are different but the principles are the same. Unlike Matt Tate I do not believe the courtroom is the place to resolve disagreements and paid in full (£2000) just to get this man out of our lives. 8 months later and we cannot build his design because it does not satisfy the requirements of building regulations. Please heed the negative reviews, we wish we had. I have never before met such a frustrating and unreasonable man. I cannot convey how stressful this has been.
22 novembre 2020
Avis spontané
Réponse de Mdtdesign
Updated reply follow 4 further revisions from Andrew
Timelines to project
-1st Visit 31st July 2019 .. i advised not to buy Bungalow as Main public Sewer Runs directly under the building. But client ignored my advise and instructed i came back to survey
- Survey carried out 9th August 2019.... 9 days after instruction
-1st Design sent to Andrew 29th August 2019 ....21 days after survey
- 1st design meeting at Andrews Bungalow 4th October 2019 .... 37 days after 1st design sent
- 2nd Design sent to Andrew 7th October 2019 .... 4 days after 1st Meeting
- 2nd design Meeting at Andrews bungalow 4th December 2019 ....59 days after 2nd design sent
- 3rd Design sent to Andrew 5th December 2019 .... 1 day after 1st Meeting client instructed to proceed and submit planning application to Winchester City Council and also instructed us to proceed with producing a set of building regulation application plans based on approved design by Andrew.
- Planning Application submitted on 16th December 2019 Ref Number 19/02786/HOU... to view this you can go to Winchester city council planning search page and view the application to see the size of the extension in question here .... tiny single storey side flat roof extension and elevational alterations
- Building regulation plans sent to Andrew 13th December 2019 for his approval prior to submission to Winchester city council building control 10 days after his instruction
- Building control plans submitted on 14th December 2019 ... 1 day after Andrew received them and approved them
- 14th January 2020 building regulation drawings approved subject to 2 conditions ... structural engineers and the house holder submitting an application to Southern Water to build extension over the main public sewer running under his bungalow ... the sewer to which i advised Andrew at start not to buy this bungalow.
- 15th January 2020 this approval was sent to Andrew ...
- 7th February 2020 planning permission was approved and forwarded direct to Andrew
As you can see from these timelines above the majority of the time on this project was with the Andrew actually getting back to me with revisions required which i turned around in 4 days max.
I have provided Andrew with a list of 20 builders we have used in the past 20 years and non of them want to work for this man for what ever reason !! ... And some how now 11 months on from getting all approval necessary this is now aimed back at me....
this review from Andrew has been revised at least 10 times (i have emails from Trust Pilot to prove this) and yes i have asked him to revise it due to libel comments he has made about me.
I hope people reading this will make up there own mind. and see i have done exactly what i was asked to do and gain approvals i was required to gain from Winchester city council in a timely manner.... what i cant do is make a builder want to work for Andrew.....
Updated added 24th November 2020 .....
“It’s times like this when sometimes I wish companies could also leave reviews about individuals... would make interesting reading ... feed back, reviews and honest mistakes I can take on the chin and move on but not publicly writing blatant lies.. freedom of speech isn’t a crime .. but that is “
Original reply ....
Hi Andy .. we actually got you planning permission and we obtained you building regulations approval .. all copies have been sent to you and we can provide evidence to anyone reading this .. we can also put any one in touch With the structural engineer dealing with this project which we completed approx 1 year ago .. when you came to me you advised me the drain was there and that you were going to deal direct with southern water regarding this issue as your bungalow was already built over the sewer .. on my instil visit I actually advised you not to buy it .. ... ..but you did. If you have any further issues or copies of emails regarding this issue then please contact the office ... and I will be please to supply copies to you and anyone else’s at no point have I ever lied to you and you paid my invoice in full a year ago !! From memory it was you who
Came in my office threatening me to which I have witnesses .. and it turned out your handy man who was trying to understand my drawings was completely misreading them ...Not sure why now you have posted this ... makes you wonder
Copy of last email i sent you ... not sure in there agrees with what you say above !!
"Andy
You actually came in with a really bad negative “it’s all my fault” attitude and advised me that’s all your paying me as what I have done is all wrong !! nothing to do with your size .. your size does not bother me what so ever it was the aggressive nature of it my fault. Which it isn’t btw.
Ok if you think that then we best leave this up to the judge to decide on
The drains do work as I have shown them and I can get 6 companies to confirm that as 80% is existing and being used now … what you have shown on your attached plan too doesn’t work !! as you seemed to have missed off completely the new kitchen drainage which I assume you want !! or is that my fault too ? the system you have drawn will clearly cost more as it 100% new and not needed, unless you tell me you have money to waste doing so.
You don’t have to have the roof faulted if you don’t want too … not a problem to omit but again due to your height you made it VERY clear to me from the start you didn’t want anything lower than the existing ceilings and wanted the feeling of height and light in the new area.
If you actually read the letters we sent you we too had sent it to a consulting engineer to design the steel sizes and this was never included in our fees and was always going to be extra and you were free to go to whoever you or your builder wished .. whatever you do needed a steel beam and again you made it clear it was not to come under the existing ceiling heights.
As you have the building regs approval docs and planning approval docs and as per my last email I will not be held to ransom over this for changes you want me to do once you have all these approvals … I will do the changes but you pay me first.
I WISH YOUR BUILDER LUCK IN WORKING WITH YOU....
Matt Tate
MDT Design Architectural Services
The Studio, 1A Portsmouth Road, Fishers Pond, Hampshire, SO50 7HF
T: 02380 693924
M: 07881 587261
E: matthew@mdtdesign.co.uk
From reading your one and only other Trust Pilot review its clear you jump the gun and clearly like to blame other people prior looking at the whole picture
In my 30 years in doing this you have to be the most unfortunate person i have ever dealt with as you like to blame others
I also assume from who you left the review for you are actually trying to build this yourself ... Your not a builder Andy
5 star service
The service i have received from MDT has been professional at all times and cannot fault the service, I have used this company many times now and will never go elsewhere even when it gets tricky as planning does Matt has always been in touch kept me well informed and dealt with everything 5 stars all the way.
23 octobre 2020
Avis spontané
Single-storey rear extension
We used Matt at MDT for the drawings of our single-storey rear extension. He was reliable and very responsive to our needs, making alterations where necessary and my endless questions. He also put us in touch with companies for the structural & energy calculations and dealt with the council with regards to planning taking some of the stress away from us. We would be happy to recommend MDT in the future.
31 octobre 2019
Avis spontané
Highly recommended!
Matt at MDT design has been very helpful during the whole design and planning application process. Our garden buildings were designed to a high standard and the achievement of planning via several iterations of changes was well handled and Matt's great relationship with the planning officers helped the project progress to a great outcome. My wife and I are delighted with the results. Highly recommended.
15 mars 2019
Avis spontané
Thanks MDT
MDT provided the designs and building regs drawings for all of the alterations on our property. This included garage conversion, single storey extension and loft conversion.
They were patient with us as we made final decisions on the various options and gave us lots of great ideas to maximise the space whilst looking good from the outside too.
I would have no hesitation recommending MDT.
10 janvier 2019
Avis spontané
DOES WHAT IT SAYS ON THE TIN!!
having had a bum steer from a previous architect, I have to say working with matt and his team at MDT DESIGN has been a pleasure. the plans that matt drew up have made the extension look amazing. everything that mdt said, was followed up exactly as discussed and within the time frame set out. anyone looking to build/extend, you will not go wrong if you go with MDT DESIGN. thanks again for the impressive service your company has given. all the best for the future.
tony evans
28 septembre 2018
Avis spontané
Excellent service from MDT Design
Having purchased a bungalow to renovate we used the services of MDT Design.
Matthew and his team provided us with drawings that created open plan living and a loft conversion. They dealt with submitting these plans to the local authority and building regulation drawings.
From start to finish the service provided was superb. Matthew and his team were very professional and the attention to detail shown in the design process from them has now created a lovely family home.
I would highly recommend the services of MDT Design for those in search of architectural services.
9 août 2017
Avis spontané
THANK YOU
I asked MDT to put together the drawing for a rear extension to our home.
Matt & his team took the time to listen to what we wanted & also came up with a few ideas that I had never considered. not only did I receive great service from this company, the in depth details on the plans was outstanding. Planning permission with the local authority was also taken care of by MDT. Unfortunately I must add just after I recived MDT's
invoice I sustained a serious neck injury of witch I am slowly recovering. I notified MDT of the changes to my financial & physical position long term. Once again MDT's response was amazing ( no problem get well soon) Nothing else to say apart from thank you so much for everything MTD
Kind Regards
Steve Jewell
8 août 2017
Avis spontané
Unfortunately we cannot recommend MDT …
Unfortunately we cannot recommend MDT as the service was not satisfactory.
We recommend the following:
1. Only use someone who has been personally recommended to you or you have seen their work in person. Request to see previous projects with photos from start to finish; if you are in any doubt ask to make a site visit to previously satisfied customers.
2. Request a price list and written quotation before agreeing for any drawings or sketches. Most Architects’ now offer visual mock up images as part of the quote free of charge.
3. If you are not satisfied with the service provided then do not be intimidated to pay.
4. Keep a record of all communication and keep to email wherever possible; this will give you a timeline that could prove invaluable.
5. Use a personally recommended registered Architect, at least you then have the backing of RIBA.
We have settled out of court for 1/6 of what was demanded. Remember you are the customer and you do not have to pay for services that have not been provided, or where there is no evidence of services being carried out to support the bill that you receive.
20 juillet 2017
Avis spontané
Réponse de Mdtdesign
In response to the above review MDT Design responds as follows.
1, We have over 3000 customers in the last 17 years so yes of course we can show you previous projects and put you in touch with many customers.
2, We provide written quotations to every customer if the customer provides us with a clear written Brief.
3, Intimidation works both ways especially if customers refuse to pay as they have changed there minds
4, All emails and calls are logged on our system.
5, We have a qualified Architect registered and working within our practice.
The law states if you instruct a professional service you must pay a fee, we can not be held responsible if clients choose there meal in a restaurants menu and then once delivered to the table they decide there not hungry.
Stunning house design, professional team, excellent after service
We used MDT Design to submit architectural and building regs drawings for a new build. They designed us the most stunning Georgian house and we have been overly pleased with the service they provided us. Their design was amazing and their support during the building process (post planning permission being granted) has been amazing - they have been happy to answer any questions we have had about the building regulations applicable to us. A huge thank you to Matt and his team!!
26 juin 2017
Avis spontané
We have used Matt Tate of MDT design on …
We have used Matt Tate of MDT design on two separate occasions now to design extensions of 2 different houses. We found him professional in business and very accommodating, His designs are individual and were designed to meet our needs as a family and designed within our budget. We would highly recommend him and his services and his whole team in the office. He deals professionally with the local authorities and is highly respected by them as a company. His pricing is very competitive and we have found in the past you get what you pay for. 5* for him and his team.
12 juin 2017
Avis spontané
We used MDT Design for our extension
We used MDT Design for our extension. We had an idea of what we wanted but no clear vision. MDT lead us through the whole design process and we came up with a fabulous extension. They dealt with the planning permission, building regs, and recommended builders too. Our extension is now up and we are over the moon with it. We would definitely recommend Matt and his team.
12 juin 2017
Avis spontané
Avoid like the plague!
Matt Tate of MDT has stitched me up and at least 2 others that have contacted me since. He has a hair trigger and seems to get off on taking people to court without warning which it has emerged has happened on multiple occasions. In summary he quoted me £300 for drawings for my extension spent 15 mins at my property and whacked me with a bill for £1200. When I refused to pay that much he took me to court without so much as a warning. He then blatantly lied to the judge in court that we agreed £1200 and the judge believed him. I appealed because I couldn't beleive I lost and took to court with me one of the other wronged parties and the appeal judge told me that although he sympathised with me, there wasn't anything wrong with the initial verdict so I couldn't appeal. For the record I would never have agreed to pay him £1200 as I already had a price quoted elsewhere for £500. He says that his price was a reduced price! Make your own mind up. The drawings he has provided are also unusable because he supplied design drawings not building drawings and today I have reluctantly had to pay him because he has appointed bailiffs to seize goods from my property. He has proved to be the most unpleasant individual I have ever come across and I haven't found anyone yet who has a good word to say about him. By the way to say I built my extension to your design is laughable. I actually paid another company to do the drawings in the end. A good, honest, professional company WHO I PAID IMMEDIATELY because their work was good and they actually provided a quote which I agreed to. But as was the problem in the first place, your drawings weren't actually very good or innovative. Your offering looked more like a shed than a kitchen extension. Also I'd be quite wary of new reviews all posted within a day of one another
15 mai 2017
Avis spontané
Réponse de Mdtdesign
The review by Mr Murphy is unfair and has malicious intentions.
I was contacted by Mr Murphy in May 2015 as he wanted to extend a property he had recently acquired which we had worked with the previous owners to extend. Mr Murphy required considerable additional extensions and alterations. I offer a free of charge initial meeting with all potential clients and at such meeting with Mr Murphy at his property we discussed his requirements, different options, timescales and my professional fees for providing design services. The fees were already reduced in recognition of our previous knowledge and survey details for the property.
Following our meeting Mr Murphy verbally instructed me and followed this up with an emailed brief of his requirements. Based on his instructions and brief we proceeded to draw up and design his extensions. These were provided to Mr Murphy in July. Following our provision of plans we usually re-visit our clients to discuss revisions and alterations. Between August and November we heard nothing from Mr Murphy. We tried to make contact many times but no calls or emails were returned. Non-contact was assumed to mean that our services were no longer required and therefore an invoice was issued for services provided to date. Mr Murphy was not happy with receiving an abortive invoice and argued that the plans did not meet his requirements (although they did meet the brief he provided us with). We explained that designing is a fluid process that often requires several revisions (included in our service package) and despite the time elapsed we were happy to visit him and discuss changes however Mr Murphy did not at any point take up this service. A further period from November to March elapsed with no contact from Mr Murphy during which my invoice remained outstanding and thus being a small business with overheads and a family to support felt I had been left with no option but to issue court proceedings to cover my costs.
On issuing of court proceedings an irate Mr Murphy did contact me and did try to make payment arrangements but for a fee considerably below our invoice amount (which reflected work undertaken at his instruction). I am a small business and do not work for free and felt I was left with no option but to continue with court proceedings.
Understandably Mr Murphy is not happy with this but the law is impartial and can make a balanced and informed judgment. Based on the timeline and supportive evidence I provided the judge did find in my favour and required Mr Murphy to pay me fees and court costs. And still he refused to pay even after orders from the courts. So I called in the high Sheriffs.
Mr Murphy not only appealed the decision once after the initial hearing he appealed verbally then in writing and then in person at court and still LOST all three times and was ORDERED to pay me but again still failed to comply with court orders .... We have all seen the TV programme "DONT PAY WE'LL TAKE IT AWAY"
I am a small business and successfully work with hundreds of clients a year who in the main are very pleased with our services. You cannot of course please everyone despite our aspirations. We deal with Planning Authorities who don't always give clients what they want.
It should be noted that despite Mr Murphy refusing to pay my abortive costs, just before the court proceedings I noticed that he had in fact already built part of the very extension I designed that he was refusing to pay my fees for!!!!
In answer to Martin Murphy's edited review dated 12-06-2017 above i can show anyone his statement in court as he was unclear himself what he had agreed to pay me in front of the judge he came up with three figures!! the quote of £500 was made up the day before the court hearing..... we can go on if you like Martin ...... Court papers are available for all to see...
Look forward to it Mr Murphy ...
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