Purchasing my medication through MedExpress Canada was so easy from beginning to end. They made the process easy, quick and give lots of support for use of the medication. They check back in to see ho... Voir plus
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Lisez les avis des autres
I received my first package via UPS,, directly to my home,, packed with cold pacs,, well sealed. The 2nd package was sent via post. Unfortunately I wasn’t notified until after the post office closed... Voir plus
L'entreprise a répondu
To be honest I've only been on for 4days so not much to say other than - everything arrived quickly and was secured and packaged properly. I've received several emails with instructions and guidanc... Voir plus
L'entreprise a répondu
So far, I've had a good experience with things being prescribed quickly and delivered quickly. However, this time I stepped up my dose to 1.5mg, and I was sent a 4mg pen and a 2mg pen with no further... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
MedExpress offers expert clinical care, proven treatments, and consistently effective results — delivered safely, discreetly, and at an affordable price.
MedExpress - Treatments prescribed online, delivered with care
Écrit par l'entreprise
- Canadian clinical team
- Our experienced team of Canadian clinicians offer expert clinical care, giving you convenient access to safe, effective treatments delivered discreetly at an affordable price.
Coordonnées de contact
1 University Ave 3rd floor, M5J 1T1, Toronto, Canada
- 437-747-6681
- Care.ca@medexpress.co
- medexpress.co
4,3
Excellent
731 avis
Demande des avis aux clients
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I'm never around when the courier comes…
I'm never around when the courier comes to deliver because I'm at work so I end up having to pick it up the next day. I do like the ease of ordering online instead of having to go to my provider
28 juillet 2026
Réponse de MedExpress Canada
Hello Joie,
Thank you for taking the time to share your feedback. We completely understand how frustrating and inconvenient it can be not knowing exactly when your delivery will arrive, especially when you need to make arrangements to pick it up.
Because the medication is temperature-sensitive, a signature is required upon delivery to help ensure it arrives safely. We recommend keeping an eye on your tracking information for the most up-to-date delivery estimates, which can help you plan ahead.
You may also consider arranging for someone you trust to accept the delivery on your behalf or, if convenient, having your order delivered to your workplace.
We truly appreciate you bringing this concern to our attention. We understand how important a convenient and predictable delivery experience is, and we’ll continue looking for ways to improve while ensuring your medication arrives safely.
If you ever have questions or concerns about your delivery, our friendly team is always here to support you every step of the way!
Warm regards,
The MedExpress Team
Fast service
27 juillet 2026
Réponse de MedExpress Canada
Hello Cheryl,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a positive experience with us and found the delivery prompt.
Our goal is to ensure that every step of the process, from ordering through delivery, is smooth, efficient, and hassle-free.
We truly appreciate you taking the time to share your experience and look forward to continuing to support you every step of the way!
Warm regards,
The MedExpress Team
Accuracy Guaranteed
Once ordered the meds are quick to be delivered, accurate and packaged well so there is no need to worry everything is great.
7 juillet 2026
Réponse de MedExpress Canada
Hello Michael,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a positive experience with us and found the delivery prompt.
Our goal is to ensure that every step of the process, from ordering through delivery, is smooth, efficient, and hassle-free.
We truly appreciate you taking the time to share your experience and look forward to continuing to support you every step of the way!
Warm regards,
The MedExpress Team
How my file went
I applied for Ozempic the day before. The following day my file was approved. I’m not sure how . My script was shipped the next day . I will be injecting today ! I had a question for Medexpress . I have a phone number and email. Their reply was very quick . I hope their service continues. Nice job.
21 août 2026
Avis spontané
Réponse de MedExpress Canada
Hello John,
Thank you for your feedback. We’re delighted to hear that you had a positive experience with us and that you found the delivery prompt and efficient. We’re also happy to know that you felt supported throughout the process.
Our goal is to ensure that every step of your experience, from ordering through delivery, is smooth, efficient, and hassle-free.
We truly appreciate you taking the time to share your experience. We look forward to continuing to support you every step of the way!
Warm regards,
The MedExpress Team
Everything seems fine
22 août 2026
Avis spontané
Réponse de MedExpress Canada
Hello Ken,
Thank you for taking the time to share your feedback. We’re pleased to hear that everything has been going well with your experience.
We truly appreciate your support and look forward to continuing to provide you with reliable, seamless service!
Warm regards,
The MedExpress Team
Delivery can be an issue
Product is great but I never know when the delivery is kind of be and if they don't leave it on my step I have to drive an hour to get it and come back that's my only criticism
21 juillet 2026
Réponse de MedExpress Canada
Hello Carol,
Thank you for taking the time to share your feedback. We’re pleased to hear that you’re happy with the product. We completely understand how frustrating and inconvenient it can be not knowing exactly when your delivery will arrive, especially when you have to travel a significant distance to pick it up.
Because the medication is temperature-sensitive, a signature is required upon delivery to help ensure it arrives safely. We recommend keeping an eye on your tracking information for the most up-to-date delivery estimates, which can help you plan ahead or arrange for someone you trust to accept the delivery on your behalf.
We truly appreciate you bringing this concern to our attention. We understand how important a convenient and predictable delivery experience is, and we’ll continue looking for ways to improve while ensuring your medication arrives safely.
If you ever have questions or concerns about your delivery, our friendly team is always here to support you every step of the way!
Warm regards,
The MedExpress Team
Very good communication
21 août 2026
Avis spontané
Réponse de MedExpress Canada
Hello Cindy,
Thank you for your kind feedback. We’re pleased to hear you’ve been happy with the support from our team.
We truly appreciate you taking the time to share your experience and look forward to continuing to assist you!
Warm regards,
The MedExpress Team
Amazing fast and reliable service
Amazing fast and reliable service, well explained love it
19 août 2026
Avis spontané
Réponse de MedExpress Canada
Hello Kiran,
Thank you for taking the time to share your feedback. We’re delighted to hear that you found our service fast, reliable, and easy to understand.
We sincerely appreciate your trust in us and look forward to continuing to provide you with a seamless and supportive experience throughout your journey!
Warm regards,
The MedExpress Team
Great service. Reliable and confidential.
Great service. Reliable and confidential.
Easy online experience and approval process through Canadian doctors. It was a very good experience.
28 juillet 2026
Réponse de MedExpress Canada
Hello,
Thank you for taking the time to share your positive experience with us. We’re delighted to hear that you found our service reliable, confidential, and easy to navigate. We’re also pleased to know that you had a smooth experience with our online consultation and approval process.
We truly appreciate your trust in us and look forward to continuing to provide you with a convenient, professional, and supportive experience!
Warm regards,
The MedExpress Team
So I didn’t see notice on my door
So I didn’t see notice on my door, product went to Purolator I went there it was closed, now my product has gone bad
14 juillet 2026
Réponse de MedExpress Canada
We completely understand your concerns, and we’re truly sorry for the frustration and inconvenience you experienced with your delivery. We know how important it is to feel confident and comfortable with the medication you receive, and we want to make sure you feel fully supported.
A member of our team has reached out to help resolve this situation for you. We really appreciate you taking the time to share your experience with us. Your feedback is important, and we’re grateful for the opportunity to make things right. ☺️💙
Bad service
Bad service. Money minded machine
No direct client care and hard to get hold of help on time
Over charges 59. For every order as first order is free
.
7 juillet 2026
Réponse de MedExpress Canada
Hello Naveen,
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience did not meet your expectations and that you did not feel adequately supported by our team.
We understand how important timely assistance, clear communication, and reliable service are, and we sincerely apologize that we fell short in providing the experience you deserved.
A member of our team has reached out to provide further support and clarification regarding your concerns. We hope this gives us the opportunity to better understand your experience and address any outstanding issues.
We truly value your feedback, as it helps us identify areas where we can improve our service and better support our patients.
We sincerely apologize for any frustration or inconvenience this may have caused and look forward to supporting you moving forward.
Warm regards,
The MedExpress Team
My order arrived warm and I can not get…
My order arrived warm and I can not get anyone to help me from med express ? Where is the customer service?
7 juillet 2026
Réponse de MedExpress Canada
Hi Paulus,
We're sorry to hear that your Ozempic shipment arrived warm and that you've had difficulty reaching our Customer Care team. We understand your concern, especially when it involves medication storage and handling.
Please contact MedExpress Customer Care with your order information so our team can review the shipment details and provide guidance on the appropriate next steps. We want to make sure your concerns are properly addressed.
Thank you for bringing this to our attention.
Well it was so easy not difficult at…
Well it was so easy not difficult at all easy questions very easy fill out. They didnt take long to give answers to start. SEEMS TO HAVE ALOT OF SUPPORT IF I NEED IT ...Now the price cant go wrong finally something for everyone to help us and care if we succeed and not just try to get rich....
9 juillet 2026
Réponse de MedExpress Canada
Hello Sheena,
Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with us and found the process smooth, straightforward, and efficient. Providing a convenient and seamless experience is always our goal.
We strive to ensure that every patient feels confident, informed, and supported throughout their experience with us, and we’re pleased to know that you felt well supported.
We sincerely appreciate your kind words and continued trust in MedExpress. We look forward to providing you with the same high level of service and support in the future!
Warm regards,
The MedExpress Team
MedExpress 5 STARS
MedExpress was easy to work with and incredibly fast in providing Ozempic at a much lower cost than through the BC Medical system.
17 août 2026
Avis spontané
Réponse de MedExpress Canada
Hello Carol,
Thank you for sharing your feedback. We’re delighted to hear that you found the process seamless and that we were able to provide you with a fast and convenient experience.
We’re especially pleased to hear that you found your treatment affordable. Providing accessible, efficient, and supportive care is important to us, and we truly appreciate the trust you’ve placed in us.
We look forward to continuing to support you and providing you with excellent service!
Warm regards,
The MedExpress Team
Get started , it's easier than think! think.
The ordering was easy, it arrived very fast. The instructions were clear and it made beginning the program very easy.
30 juillet 2026
Réponse de MedExpress Canada
Hello,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a positive experience with us and found the ordering process seamless and your delivery prompt.
Our goal is to make every step of the process, from placing your order through delivery, as smooth, efficient, and hassle-free as possible.
We truly appreciate you sharing your experience with us and look forward to continuing to provide you with excellent service and support every step of the way!
Warm regards,
The MedExpress Team
I really like that you give us all the…
I really like that you give us all the information and nicely descriptive i just hope the re ordering is as smooth. Delivery was fast.
19 août 2026
Avis spontané
Réponse de MedExpress Canada
Hello Terri,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a positive experience with us and found the delivery prompt.
Our goal is to ensure that every step of the process, from ordering through delivery, is smooth, efficient, and hassle-free.
We truly appreciate you taking the time to share your experience and look forward to continuing to support you every step of the way!
Warm regards,
The MedExpress Team
So helpful
I didn’t think I would be as pleased as I am because it’s an online order. However, it’s absolutely excellent! I am kept track of as well as I have easy access to information from them. It’s nice to know someone has my back.
18 août 2026
Avis spontané
Réponse de MedExpress Canada
Hello Sharon,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a positive experience with us.
We truly appreciate your kind words and look forward to continuing to provide you with exceptional service throughout your journey with us!
Warm regards,
The MedExpress Team
They’re predatory w/ Consultations…
They’re predatory with them charging $70 for every single referral every month, it’s just a survey you fill out and it’s mostly looked over by ai tools and then approved by a doctor, complete scam for the consultation every time. The $125 .25 pen is the exact same pen as the .5 $170 dollar one, they just expect you to throw the extra out from the first one. Also their prices are higher than most everywhere I’ve seen. This was the first place I tried when I was excited, I do wish I went to Felix who offers better pricing and doesn’t scam every month on consultations. They do fill out and send the order promptly and everyone I have dealt with has been nice.
23 juillet 2026
Réponse de MedExpress Canada
Thank you for sharing your feedback, and we’re sorry for any frustration you experienced.
We’d like to clarify that our recurring program fee covers the ongoing clinical review and prescription issuance by a licensed medical provider.
Regarding the 0.25 mg and 0.50 mg doses, both come in the same pen and contain the same total amount of medication. The difference in price reflects a special introductory rate for new customers. Once that promotion ends, subsequent orders are billed at our standard pricing.
We truly appreciate your kind comments about our team and prompt service. We’re sorry your experience didn’t meet your expectations, and we genuinely appreciate you taking the time to share your feedback. If you ever have any additional questions about our pricing, we’re always here to help.
Réponse de MedExpress Canada
Hello Lana,
Thank you for your kind feedback. We’re pleased to hear you’ve been happy with the support from our team.
We truly appreciate you taking the time to share your experience and look forward to continuing to assist you!
Warm regards,
The MedExpress Team
Exactly how you want it to go
Very quick to ship! I felt they asked all the right questions to obtain a successful treatment plan. Got all the information needed regarding the medication side effects and methods. Very throughout. Great job!
10 août 2026
Avis spontané
Réponse de MedExpress Canada
Hello Kayla,
Thank you for your thoughtful review. We’re delighted to hear that you had a quick and seamless experience and that our team provided the information and guidance you needed to feel confident in your treatment plan.
We truly appreciate your kind words and continued support, and we look forward to providing you with excellent service throughout your journey with us!
Warm regards,
The MedExpress Team
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