To be honest I've only been on for 4days so not much to say other than - everything arrived quickly and was secured and packaged properly. I've received several emails with instructions and guidanc... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I received my first package via UPS,, directly to my home,, packed with cold pacs,, well sealed. The 2nd package was sent via post. Unfortunately I wasn’t notified until after the post office closed... Voir plus
L'entreprise a répondu
So far, I've had a good experience with things being prescribed quickly and delivered quickly. However, this time I stepped up my dose to 1.5mg, and I was sent a 4mg pen and a 2mg pen with no further... Voir plus
Good information and great response time on replies - only my first week but so far I’m happy either way service and product that was ordered. delivery time was scheduled and ordered delivered on time... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
MedExpress offers expert clinical care, proven treatments, and consistently effective results — delivered safely, discreetly, and at an affordable price.
MedExpress - Treatments prescribed online, delivered with care
Écrit par l'entreprise
- Canadian clinical team
- Our experienced team of Canadian clinicians offer expert clinical care, giving you convenient access to safe, effective treatments delivered discreetly at an affordable price.
Coordonnées de contact
1 University Ave 3rd floor, M5J 1T1, Toronto, Canada
- 437-747-6681
- Care.ca@medexpress.co
- medexpress.co
4,3
Excellent
729 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have no issues with the service the…
I have no issues with the service the service is excellent, but I do have an issue with the cost it has doubled , the pharmacy does not charge double from .25mg to .5mg
7 juillet 2026
Réponse de MedExpress Canada
Hello Jane,
Thank you for your feedback. We’re pleased to hear that you’ve had a positive experience with our team. We completely understand your concern regarding the price increase when moving to a higher dosage, and we appreciate you bringing this to our attention.
A member of our team has reached out to you directly to review your concerns and provide further assistance and clarification. Thank you again for your valuable feedback and for giving us the opportunity to assist you!
Warm regards,
The MedExpress Team
Réponse de MedExpress Canada
Hello Karen,
Thank you for sharing your feedback. We’re delighted to hear that you had a positive experience with us and found the delivery prompt.
Our goal is to make every step of the process, from ordering through delivery, as smooth, efficient, and hassle-free as possible, while ensuring you feel confident and supported along the way.
We truly appreciate your kind words and look forward to continuing to support you every step of the way!
Warm regards,
The MedExpress Team
Quick service!
16 juillet 2026
Réponse de MedExpress Canada
Hello Maureen,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a positive experience with us and found our service prompt and efficient.
Our goal is to ensure that every step of the process, from ordering through delivery, is smooth, efficient, and hassle-free.
We truly appreciate you taking the time to share your experience and look forward to continuing to support you every step of the way!
Warm regards,
The MedExpress Team
Easy to order
Easy to order, and get approved! I'm down 9 pounds so far, and haven't started my 1mg dose yet. Super excited to get back to my healthiest, I have two daughters, I want to be an inspiration to them. ❤️
21 juillet 2026
Réponse de MedExpress Canada
Hello Jeremia,
Thank you for sharing your experience with us. We’re so happy to hear that you’ve found the ordering and approval process easy and that you’re already seeing progress.
It’s wonderful to hear how motivated you are on your journey, and we’re honored to be part of it. We wish you continued success and look forward to supporting you every step of the way!
Warm regards,
The MedExpress Team
My experience with obtaining my order…
My experience with obtaining my order was seamless and easy also I received the script very quickly thank you so much
28 août 2026
Avis spontané
Réponse de MedExpress Canada
Hello Tammy,
Thank you for your kind feedback. We’re delighted to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We truly appreciate your kind words and continued support, and we look forward to providing you with excellent service throughout your journey with us!
Warm regards,
The MedExpress Team
The customer service
The customer service, the efficiency in resolving my issues, and the super-fast shipping.
3 juillet 2026
Réponse de MedExpress Canada
Hello Stenia,
Thank you for taking the time to share your experience with us. We’re so pleased to hear that you were happy with the customer service you received, that our team was able to resolve your concerns efficiently, and that your order arrived quickly.
Our team is committed to making the entire process as smooth and straightforward as possible, and it’s wonderful to know we were able to provide that for you. We truly appreciate your kind words and look forward to continuing to support you every step of the way!
Warm regards,
The MedExpress Team
Excellent communication and service
Excellent communication and service. Ecstatic about my progress in this weight loss journey.
8 juillet 2026
Réponse de MedExpress Canada
Hello Cathy,
Thank you for your kind feedback. We’re pleased to hear that you’ve been happy with the communication, service, and support from our team, and we’re especially glad to hear about the progress you’ve made on your weight loss journey.
We truly appreciate you taking the time to share your experience and place your trust in us. We look forward to continuing to support and assist you along the way!
Warm regards,
The MedExpress Team
From start till I receive my ozempic I…
From start till I receive my ozempic I received information email and a feeling I made the right choice. Knowing they will be right beside me on my journey truly made me feel at ease. My package came quick and allot of literature. So far very impressed.
26 août 2026
Avis spontané
Réponse de MedExpress Canada
Hello Ashley,
Thank you so much for sharing your experience. We’re thrilled to hear that you felt supported and informed throughout the process and that your treatment arrived quickly.
We’re pleased to know that the information and resources provided helped you feel informed, confident, and comfortable with your decision.
We’re grateful to be part of your journey and look forward to continuing to support you along the way!
Warm regards,
The MedExpress Team
So far perfect
Delivery service was prompt, my medication came with cooling packs at a good temperature. It came with supplies for the meds! Very informative emails.
18 août 2026
Avis spontané
Réponse de MedExpress Canada
Hello Alexandra,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a positive experience with us and found the delivery prompt.
Our goal is to ensure that every step of the process, from ordering through delivery, is smooth, efficient, and hassle-free.
We truly appreciate you taking the time to share your experience and look forward to continuing to support you every step of the way!
Warm regards,
The MedExpress Team
The delivery easy instructions and able…
The delivery easy instructions and able to contact to ask questions
25 août 2026
Avis spontané
Réponse de MedExpress Canada
Hello,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a positive experience with us and found the delivery prompt.
Our goal is to ensure that every step of the process, from ordering through delivery, is smooth, efficient, and hassle-free.
We truly appreciate you taking the time to share your experience and look forward to continuing to support you every step of the way!
Warm regards,
The MedExpress Team
I thought that I would lose weight…
I thought that I would lose weight quicker. I still get hungry and thought that wasn’t supposed to happen. I’ve submitted for an increase from.5ml to 1m hoping for better results
27 août 2026
Avis spontané
Réponse de MedExpress Canada
Hi Gerry,
We’re sorry to hear you haven’t experienced the results you were hoping for. Weight-loss treatment can vary from person to person, and we understand your concerns regarding hunger and progress.
We’d be happy to review your treatment and account details. Please reach out to our Customer Care team with the email associated with your account so we can locate your information and assist you further.
Thank you for sharing your feedback.
Easy transaction
Easy transaction. I highly recommend. I’ve used Felix before but they are such a pain to deal with. They don’t keep their patients records as I initially submitted my bloodworks but took me a week to decide if I will try glp 1 meds. After I have decided to commit I was assigned to another nurse and was asked to get anorher one. 🤷🏻♀️
26 août 2026
Avis spontané
Réponse de MedExpress Canada
Hello Joy,
Thank you for sharing your experience and for recommending us. We’re delighted to hear that you found the process easy and seamless.
We understand how important it is to have a straightforward experience when deciding to begin your treatment, and we’re glad we could make that process easier for you.
We truly appreciate your trust and look forward to supporting you throughout your journey with us!
Warm regards,
The MedExpress Team
Easy and quick
18 août 2026
Avis spontané
Réponse de MedExpress Canada
Hello Morgan,
Thank you for your feedback. We’re pleased to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We truly appreciate your kind words and continued support, and we look forward to providing you with excellent service throughout your journey with us!
Warm regards,
The MedExpress Team
The ordering process was easy to…
The ordering process was easy to maneuver through. Delivery was quick. I have only just begun so I am hoping for much of the same as my treatment continues.
5 août 2026
Avis spontané
Réponse de MedExpress Canada
Hello Brenda,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a positive experience with us and found the delivery prompt.
Our goal is to ensure that every step of the process, from ordering through delivery, is smooth, efficient, and hassle-free.
We truly appreciate you taking the time to share your experience and look forward to continuing to support you every step of the way!
Warm regards,
The MedExpress Team
I just went on line filled out a form…
I just went on line filled out a form sent my photo and I was approved. I receive my first pen in less then a week
I am very satisfied so far. Ill keep you posted
26 août 2026
Avis spontané
Réponse de MedExpress Canada
Hello Melissa,
Thank you for your kind feedback. We’re delighted to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We truly appreciate your kind words and look forward to continuing to provide you with exceptional service and support throughout your journey with us!
Warm regards,
The MedExpress Team
Huge problems refilling my medication
Huge problems refilling my medication, could not find my account! And contacting support via phone was next to impossible!
7 août 2026
Réponse de MedExpress Canada
Hi Elaine,
We’re sorry to hear about the difficulty you experienced when trying to refill your medication and reach our support team. We understand how frustrating this can be.
Please reach out to our Customer Care team with the email associated with your account so we can locate your information and assist with your refill.
Thank you for bringing this to our attention.
Réponse de MedExpress Canada
Hello Nancy,
Thank you for your kind feedback! We’re delighted to hear that you had such a positive experience with us and felt well supported throughout your journey.
We truly appreciate your kind words and continued support. We look forward to continuing to provide you with excellent service and support throughout your journey with us!
Warm regards,
The MedExpress Team
So far the information provided is great and informative
So far the information provided is helpful and plentiful. Service is fast.
4 août 2026
Réponse de MedExpress Canada
Hello Natasha,
Thank you for taking the time to share your feedback. We’re delighted to hear that you’ve had a positive experience with us and found the information helpful and comprehensive, as well as the service and delivery prompt.
Our goal is to ensure that every step of the process, from ordering through delivery, is smooth, efficient, and hassle-free, while providing clear and helpful information along the way.
We truly appreciate you taking the time to share your experience and your trust in us. We look forward to continuing to support you every step of the way!
Warm regards,
The MedExpress Team
I'm never around when the courier comes…
I'm never around when the courier comes to deliver because I'm at work so I end up having to pick it up the next day. I do like the ease of ordering online instead of having to go to my provider
28 juillet 2026
Réponse de MedExpress Canada
Hello Joie,
Thank you for taking the time to share your feedback. We completely understand how frustrating and inconvenient it can be not knowing exactly when your delivery will arrive, especially when you need to make arrangements to pick it up.
Because the medication is temperature-sensitive, a signature is required upon delivery to help ensure it arrives safely. We recommend keeping an eye on your tracking information for the most up-to-date delivery estimates, which can help you plan ahead.
You may also consider arranging for someone you trust to accept the delivery on your behalf or, if convenient, having your order delivered to your workplace.
We truly appreciate you bringing this concern to our attention. We understand how important a convenient and predictable delivery experience is, and we’ll continue looking for ways to improve while ensuring your medication arrives safely.
If you ever have questions or concerns about your delivery, our friendly team is always here to support you every step of the way!
Warm regards,
The MedExpress Team
Fast service
27 juillet 2026
Réponse de MedExpress Canada
Hello Cheryl,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a positive experience with us and found the delivery prompt.
Our goal is to ensure that every step of the process, from ordering through delivery, is smooth, efficient, and hassle-free.
We truly appreciate you taking the time to share your experience and look forward to continuing to support you every step of the way!
Warm regards,
The MedExpress Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.