MEDIAFIX Avis 

673
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

All round excellency. The communication from the team was great eliminating any worry that my box of memorys could be lost. The workmanship was superb so much so that the team discovered sound I did... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The digitised pictures turned out really well despite their age and I was able to turn them into a memories book which will be treasured for generations. Thank you Mediafix!

Noté 5 sur 5 étoiles

Highly recommended. I've now sent off my third order to convert 8mm home cine films. I was impressed to see the quality of the digitised film which was transferred onto a memory stick - so straight fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service, super quick. Fantastic job, so amazing to see these long forgotten videos. Can't believe they managed to rescue the video on my sons 1st birthday. It was covered in cola, never thought... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de restauration de photos
  2. aussi dans
  3. Service de montage vidéo
  4. Service de photographie

Écrit par l'entreprise

MEDIAFIX is European Union’s market leader in the digitisation of analogue media. We digitise all types of analogue media: slides, negatives, photos and photo albums, video cassettes, cine films and audio cassettes. Various additional services complete the range. One important reason for the company’s success is the digitisation technology it has developed itself. The rescue of emotionally and historically valuable memories is part of our mission statement. Since our founding in 2012, we have already digitised more than 200 million analogue media. The number of digitised slides alone amounts to around 1 million per month.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

673 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,7

Tous les avis

(673)

349 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

VHS and Hi8 tape transfer

Great comms and too notice of my delivery requirements. Results of transfer were very good. Will recommend as necessary.

11 mars 2026
Avis spontané
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Réponse de MEDIAFIX

Hi Kevin,

Thank you for your brilliant review and for your recommendation to others! We really appreciate it 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Great result

Very easy, good communication throughout, and a great result.
Thanks

30 mars 2026
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Réponse de MEDIAFIX

Hi there,

Thank you for your review! Glad to hear you are happy with it 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Simple process, good results

From submission to receiving digitised videos the process was simple, feedback was good and the digitised videos were of good quality.

19 mars 2026
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Réponse de MEDIAFIX

Hi Dennis,

That's great! Thanks so much for the lovely review 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Great Service

Great Service recovered some old lost memories from my old tapes.

27 mars 2026
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Réponse de MEDIAFIX

Hi Stephen,

Thank you for your brilliant review! I'm glad to hear you were reunited with some old memories 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Really helpful people

Really helpful people, no problems

27 mars 2026
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Réponse de MEDIAFIX

Hi Roy,

Thank you for your kind words. It's a pleasure to be able to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

fantastic experience

fantastic experience

27 mars 2026
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Réponse de MEDIAFIX

Hi Patrick,

Thanks so much for your brilliant feedback!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Good communication and a great price

Good communication and a great price, with plenty of options explained during the order process.

1 mars 2026
Avis spontané
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Réponse de MEDIAFIX

Hi Philip,

Thank you for your fantastic review! We are happy to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Inexpensive and easy.

I was expecting the transfer to cost much more (but it didn't). It was easy to work through and the instructions were easy to follow. They got the films, assessed the work and invoiced for what was originally quoted. Just had to wait few weeks after payment and they turned up on my door all done. Communication was excellent throughout. Would readilly do again if I had more films.

26 mars 2026
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Réponse de MEDIAFIX

Hi Nigel,

Thank you for your brilliant feedback! With the postage, if delivery is not possible, Parcel Force waits for you reorganise delivery either to the same address or to a local pickup point, so this was the reason for the delay in this case. I'm glad everything worked out in the end though!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles
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Réponse de MEDIAFIX

Hi Brett,

Thank you for your excellent review! You are very welcome 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 4 sur 5 étoiles

First Impressions

On first trial of some of the files on the flash drive, I think the quality is good, but I am disappointed that I have been unable to run the videos on my TV.

17 mars 2026
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Réponse de MEDIAFIX

Hi Nick,

Thank you for your review! If you are still having problems with your USB stick, please do get back in touch with us so that we can help out 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Excellent service, memories awakened.

Excellent website. Lots of details about a variety of services and options.
Simple form to complete with a range of options.
Very good price for the service.
Quick turn-around.
Delighted with the service and the results.
Highly recommended.

18 mars 2026
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Réponse de MEDIAFIX

Hi Peter,

Thank you for your outstanding review! I'm happy to hear we met your expectations. Thank you so much for your recommendation 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Good efficient service

Good efficient service

18 mars 2026
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Réponse de MEDIAFIX

Hi Alan,

Thank you for your five star review! Much appreciated 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Excellent service and speedy response.

Excellent service and speedy response.
So happy getting my slides changed to actual photos at last.
Happy Memories so thanks again
Will use the service again

24 mars 2026
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Réponse de MEDIAFIX

Hi Lisa,

That's what it's all about! So glad to hear you were pleased with your order and you would like to use us again. If you do want to digitise more media, we'd be delighted to help out 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Lovely people

Lovely people, very helpful

16 mars 2026
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Réponse de MEDIAFIX

Hi Stephen,

Thank you for your kind words! We are happy to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 4 sur 5 étoiles

Finally OK & a great price

Finally OK & a great price, but the initial receiving of slides seems a bit ‘oh, we’ll check & get back to you’. Great to be able to speak to a real person. As I say all was OK, but a bit of a wobble at the start.

17 mars 2026
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Réponse de MEDIAFIX

Hi James,

Thank you for your review! As your parcel first arrives at our logistics centre and is then brought to our head office for digitisation in a larger batch, we confirm receipt once it is opened for digitisation. Perhaps there was a misunderstanding here initially but I'm glad you were pleased with your order in the end 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Fast and reliable service keeping you…

Fast and reliable service keeping you updated all the way through the process

16 mars 2026
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Réponse de MEDIAFIX

Hi Ronald,

Thank you for your five star review 😊 We're happy to help!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Great service

Great service - my tapes were very mouldy but now I have two vhs tapes on one memory stick - very happy with the quality.

19 mars 2026
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Réponse de MEDIAFIX

Hi Mr Gamble,

Thank you for your feedback! We very much appreciate it 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

I found it very easy to deal with this company

I found it very easy to deal with this company from the initial contact when they explained the process through to receiving the finished product on time. Communication was good via phone calls and email and even received a discount ! Thanks

20 mars 2026
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Réponse de MEDIAFIX

Hi George,

Thank you for your review and kind words! We really appreciate your trust in us and you are very welcome 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

You do what you say and it all worked…

You do what you say and it all worked out well .I am preparing some more slides but I have had a recent bereavement. As I am 82 and cannot cope with online banking it would be easier for me to pay by credit or debit card on line Thanks A J SMITH

20 mars 2026
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Réponse de MEDIAFIX

Hi Anthony,

Thank you for your excellent review!

I am so sorry for your loss. We are happy to help whenever you are ready. Please do take your time.

We are looking into other ways for clients to make payment currently so I take onboard your comments regarding credit/debit card payment.

Kind regards,
Andrew
MEDIAFIX Customer Service Team

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