I have used this company on two occasions now. Each time they exceeded my expectations in delivering my orders the very next day. Super speedy delivery. Ordered Limbo waterproof covering for arm and l... Voir plus
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Lisez les avis des autres
I purchased some Hapla Fleecy Padding Sheets (4 pack @ 20.32) Unfortunately I am unable to use these as on the 3 occasions I have applied it to my foot I have been unable to remove it fully as it app... Voir plus
L'entreprise a répondu
Delivered promptly. I have used this product previously although this is the first time I have bought it directly. Previously bought through Amazon which I know use rarely and cautiously because of... Voir plus
Great Service. I am delighted with this undergarment. It's very good quality, and has given me the confidence to wear snug clothing, and not worry about drawing attention to my stoma hernia. The g... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.
Coordonnées de contact
SW4 6JP, London, Royaume-Uni
- medicalsupplies.co.uk
4,6
Excellent
5 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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The product delivered was exactly as…
The product delivered was exactly as shown and as described.
28 avril 2026
Brilliant!
Brilliant product, received well packaged and undamaged. Speedy delivery and good communication. Cannot fault the company, thank you 😁
23 avril 2026
Comfy perfect fit look good do exactly…
Comfy perfect fit look good do exactly what they say slip proof
28 avril 2026
Quick delivery!
28 avril 2026
Very easy to order
Very easy to order. If out of stock it is not long before you get an email to advise it's now available. Quick delivery. All round good company to deal with
23 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
It doesn't feel like my foot is…
It doesn't feel like my foot is supported and the heal is very wide for my footwear I dont feel confident in walking with it on
11 mai 2026
Réponse de Medical Supplies
Dear Joanne,
Thank you for taking the time to leave your review.
We are very sorry to hear that the ankle and foot support you have recently purchased has not provided the level of support and comfort you were hoping for.
We understand how important it is to feel stable and confident when walking, particularly with supportive orthopaedic products, and we appreciate your feedback regarding the fit around the heel area and compatibility with your footwear.
Please feel free to contact our team at helpdesk@medicalsupplies.co.uk with some further details about your needs, footwear type and the issues you are experiencing. A member of the in-house team will be more than happy to look into your query and see whether we can suggest a more suitable alternative for your needs.
Kind regards,
Victor
MedicalSupplies.co.uk
I purchased some Hapla Fleecy Padding…
I purchased some Hapla Fleecy Padding Sheets (4 pack @ 20.32)
Unfortunately I am unable to use these as on the 3 occasions I have applied it to my foot I have been unable to remove it fully as it appears to be too adhesive. Having spent £20.32 I request a refund and I will return the rest to you as I have only used a very small proportion of one sheet.
21 avril 2026
Réponse de Medical Supplies
Dear Mr Marrs,
Thank you for your feedback. We are sorry to hear that the adhesive strength of the Hapla Fleecy Foam did not meet your personal requirements.
Regarding your request for a refund, we must respectfully decline. As noted via the mandatory checkbox at checkout, this item is a Restricted Returns Product. For hygiene and safety reasons, these items can only be returned if they are unused, unopened, and in their original sealed packaging.
As you have confirmed that the product has been opened and applied to your skin on three occasions, it is no longer in a resalable condition and cannot be returned. While we understand your frustration that the product was not a fit for you, we apply these regulations consistently to ensure the safety and hygiene of all our customers.
Please do not hesitate to contact us in the future, should you require of any further information ahead of your next purchase.
Kind regards,
Victor
Medicalsupplies.co.uk
Good to use after TPLO surgery
It's not cheap, but it does seem to be well made. Bought it after our dog had TPLO surgery and thought it might help with the healing process which I think it did. The wife is using it for her arthritis now so we'll see how that goes
13 avril 2026
Great Customer Experience
We mistakenly ordered this item. MS couldn't have been more helpful and refundedwith no problems.
24 avril 2026
Great product and great service
Great product and great service. It's refreshing to get such good service in today's digital world. Thank you...
23 avril 2026
Pleasant person on the phone when I…
Pleasant person on the phone when I ordered, order completed,and recieved by me very quickly, and the product works well
22 avril 2026
I was not aware of return policy so now…
I was not aware of return policy so now I have an item the I don’t need because of poor information provide, So TRY TO CHECK TO AVOID MISS UNDERSTANDING AS THE PAGE ITS NO VERY CLEAR
23 avril 2026
Réponse de Medical Supplies
Dear Diela,
Thank you for your feedback, and I am sorry that the support girdle was unsuitable for you.
As this item is a personal item used in direct contact with the skin, we have certain hygiene guidelines in place to protect all our customers.
We aim to be transparent about these restrictions, which is why a mandatory acknowledgement of this policy was required at checkout before the order could be placed.
In any case, I am sorry that we were not able to accept your return on this occasion.
Kind Regards,
Millie
Medicalsupplies.co.uk Team
This is a very handy thing to have…
This is a very handy thing to have around if you start chocking .I am very pleased with this . It came quite quick .Thank you .
22 avril 2026
Briefs and swimming trunks are too…
Briefs and swimming trunks are too short in length to wear with my colostomy bag in the pocket designed for it. This defeats the purpose of the products.
16 avril 2026
Réponse de Medical Supplies
Dear Chris,
Thank you for taking the time to provide your feedback.
We’re sorry to hear that the length of the briefs and swimming trunks did not work well with your colostomy bag placement.
Your comments regarding the pocket positioning and garment length are very valuable, and we will share this feedback with our suppliers. Customer insight like yours helps us improve future designs and ensure they better meet the needs of our users.
Kind Regards,
Millie
Medicalsupplies.co.uk Team
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