Mega Car Supermarket  Avis 

I recently purchased a car from Mega Car Supermarket without seeing it in person — I relied entirely on the photos and video they provided, and I'm happy to say they were a true and accurate representation of the vehicle.

No surprises when it arrived, which gave me a lot of confidence in how they operate.

Throughout the whole process, the team were fantastic communicators. Every query I had was dealt with promptly and helpfully, which really put my mind at ease given I was buying remotely.

They also arranged delivery of the car all the way to Wales, which made the entire experience incredibly convenient.

Overall, I was very impressed with the level of service I received.

I wouldn't hesitate to recommend Mega Car Supermarket to anyone, even if you're buying from a distance. A smooth, stress-free experience from beginning to end.

This would be a 100 star below if possible this is thee worst dealership I have ever dealt with cowboys charlatans is still to good for them I picked car up on the 08/11/2025 it’s been in my local garage since 18/11/2025 they have still not paid the bill for breaks all round not road worthy also missing wheel nuts on every wheel I would advise anyone who comes across them walk away
Absolute conmen charlatans and crooks

Great experience from beginning to the end.
Excellent customer service, respectful, very friendly, helpful and professional team , no pushing into purchasing .All process very fast and stress free. Lots of cars to choose from.
Very happy with my new car.
I would highly recommend it .

Great hassle free service from the team in Halifax. Viewed the car on Wednesday and it was delivered to my driveway on Friday. A perfect example, well looked after car. Would recommend to anyone.

Friendly staff, informative, helpful and I was very well looked after.

Friendly staff and extensive knowledge of the vehicle I purchased today.

Really helpful

Great experience, ordered online and the car was delivered promptly, had a slight problem connecting my phone and they helped me sort it withing a hour, highly recommended, beautiful car and great staff especially Hollie who was really helpful.

I purchased a Land Rover Discovery on 5th December and the problems started almost immediately. The tyre went flat within 1 day and then the amber engine management light came on shortly after. I reported this straight away and obtained a diagnostic report.
Trying to deal with Mega Car Supermarket has been incredibly frustrating. They rarely answer the phone and communication has mainly been through WhatsApp, which became aggressive and accusatory once I raised a complaint.
I requested a courtesy car as I rely on the vehicle for work and school runs. This was refused, so I have had to pay for a hire car myself. Despite this, I have still been accused of driving the vehicle — even though it is currently sat in a garage awaiting collection , whilst the finance company deal with them .
I was also offered a £950 timing belt replacement, yet no invoice, warranty, receipt or proof of work could be provided. I cancelled the direct debit due to the complete lack of evidence that the work had been carried out. on further inspection from a reputable garage it has not .
It has now been 8 weeks and the car is still unresolved.
I would call them something stronger, but to remain polite I’ll settle on cowboys. In my opinion, businesses operating like this should not be trading.
Avoid.

It was amazing friendly conversation everything was perfect

I’ve been to collect my vehicle today, friendly staff and a good experience

Amazing service from all involved

Fantastic service! Highly recommended.

Nice and easy way to buy a car. Zack was very helpful from beginning to end. Nothing was too much of a problem. Answered any questions I had. I couldn’t get to view the vehicle so I was sent a video so I could view it at home. There was an issue with the rear bumper that I wasn’t happy with and once again wasn’t a problem, Zack sorted that out. The car was the delivered to me at home. Just perfect. Big Thank you to Zack and Hollie.

I purchased a vehicle (Jaguar F-Pace NX67DZK) from this dealership that has proven to be both dangerous and unfit for purpose. Despite being sold with a fresh MOT, faults became apparent within 30 minutes of driving the vehicle. A private inspection by a specialist the morning after purchase immediately revealed inherent, safety critical faults that make the car illegal to drive.

Under the Consumer Rights Act 2015, I am entitled to a full refund within the first 30 days for a faulty product, yet the management has consistently obstructed this process and refused to return my money. Selling a car in this condition is not just poor service; it’s a matter of public safety. I am now forced to involve Trading Standards and legal counsel. Avoid this dealership at all costs.

It was good experience

I’m posting this review to document my experience clearly and factually. I’m reviewing Mega Car Supermarket specifically because my invoice and the bank transfer recipient were Mega Car Supermarket.

1) Advertising vs point of sale vs who took payment (entity/address mismatch)

The vehicle was advertised online under Nation Car Supermarket (I have screenshots showing the Nation branding and the details presented online).

On the day of purchase (14 January 2026), I was given a different Halifax sale location by phone to complete the purchase (Gibbet Street area), which did not match the details shown online.

The sales invoice was Mega Car Supermarket, and the bank transfer I was instructed to make also shows Mega Car Supermarket as the recipient.

Before paying, I asked whether Nation and Mega were the same business and was told yes. Later, once the dispute escalated, I was informed they are separate entities.

2) Faults reported immediately (safety concern)

On the same day as collection, the vehicle displayed a coolant warning and steam/smoke. On checking, the coolant expansion tank was found empty. For safety, I stopped driving the vehicle and reported the issue immediately.

3) Franchised JLR inspection (headline findings)

The vehicle was later inspected by a franchised Jaguar Land Rover dealership, who produced a written report identifying multiple significant faults, including:

Timing chain-related issues requiring major work, and

A coolant leak requiring repair.

4) Dispute handling / paperwork confusion

An “independent” inspection was referenced during the dispute, but it does not align with the franchised JLR findings. The paperwork I received references Jagland Empire Ltd in the commissioning/client details, adding further uncertainty about which entity is responsible for resolving the complaint.

5) Current status

I am seeking a full refund. I will update this review when the matter is fully resolved and my funds are returned.

Evidence available (if Trustpilot requests verification): Nation advert screenshots, proof of the sale location provided on the day, sales invoice, bank transfer proof, correspondence, the “independent” inspection paperwork, and the franchised JLR inspection report.

Update (6 Mar 2026): I have already contacted you directly via your official correspondence email regarding this car and remain willing to resolve this promptly. Please respond there, and please also confirm who is responsible for resolving this matter. I will update this review once the matter is concluded.

The rep was very friendly and amicable and gave us plenty advice to make an informed decision and provided us with the best deal available and all staff are very friendly, couldn’t have asked for a better experience.

Great service and verry friendly