MeisterTask Avis 

Paid for a subscription 10 Jan. Without consulting me, they instituted a 'free trial' of a plan I hadn't asked for. When that free trial expired, they withdrew the subscription I'd paid for, 15 days before the subscription was due to run out. They ignore emails, there's no means of correcting this.

Once a good program has become bad. With the latest update, the program has lost functionality and also become really ugly.
I will not be renewing my subscription.

Ich war ein intensiver Nutzer von Meistertask.

Einen kleinen Unternehmer überzeugte ich davon - das Mini Team fand es hilfreich.

Privat habe ich mich über die kostenlose Version mit ein paar Freunden zusammen organisiert.
Wir fanden das Tool sehr praktisch und hätten auch gerne eine eine Bezahlvariante gewählt - wenn es für eine rein private Nutzung (wie Orga eines runden Geburtstages o.ä.) darstellbar gewesen wäre.
Leider gingen die Preise utopisch rauf - und dann auch noch die berühmte Abo-Falle, auf die keiner von uns Lust hatte.
Logischwerweise braucht eine Privatperson das Tool nicht zwingend alltäglich. Immer weider hatte man aber das Gefühl, dass wieder etwas nicht mehr funktioniert.
Inzwischen ist mein Projekt gar nicht mehr zu bearbeiten. Es hatte mal gereicht, alte Projekte ins Archiv zu verschieben. Das ist wohl nicht mehr so.

Nach vielen Jahren schießen wir nun Meistertask ab.
Schade. Ich mochte es mal richtig gern und habe sogar kostenlos Werbung gemacht.

Im Grunde verstehe ich die ganze Branche nicht. Jeder glaubt, dass es entweder kostenlos oder richtig teuer sein muss. Blödsinn. Mein komplettes Umfeld ist bereit etwas zu zahlen. Aber eben nicht für Krücken oder teure Abos.
Das hatte ich schon ein paar Mal. Ist sehr oft Dummfang.
Ich hoffe, beim nächsten Mal mehr Glück zu haben.

Criminal auto renewal policy with terrible customer service! Software pirates.

Edit: Maybe communicate with me through my ticket instead of trustpilot??

This website is a scam. I did use their services for some time and then canceled my subscription. Since then They have been charging me and coincidentally I discovered that I had two accounts under the same email....? A little odd. I would stay away from this company.

Make sure you never create an account with this fraudulent company!! Six months after I canceled my subscription, they still withdrew an amount from my credit card. An amount that was almost three times higher than my monthly contribution. I’m not getting a proper explanation, and they claim they cannot send the invoice due to data protection. Absolute nonsense. They are scammers, so do not engage with them.

Like many others on this website, I have canceled this subscription over a year ago and just noticed that they continue to charge my credit card. If this isn’t resolved, I will have to take other measures to report them. Have not logged in to this account in over two years.

I have no comments on Meistertask in terms of use but it auto renews and you are not given a warning that a renewal is about to happen with any time to cancel. It auto renewed and I was charged almost £500 that I no longer need/use. I immediately, less than 24hrs, contacted asking for a downgrade and a refund and was told -

"Checking your account, I can confirm that your MeisterTask license was automatically renewed recently. I'm sorry to say that I cannot issue a refund in this case. As outlined at the time of purchase, selecting a billing period when purchasing a license causes your plan to renew automatically by default.

I understand that this might be disappointing, but I ask for your understanding, as we have to apply the same set of rules to all of our customers.

We notify our users about the automatic license renewal not only at the time of purchase but also in our Terms & Policies. As stated in our terms & conditions, a cancellation can only occur before the renewal date. At this point, I am no longer able to cancel your license."

The last paragraph is a joke since it is an automatic click to agree to T&Cs and not read and the notification of it being by default is not obvious.

To receive a response of sorry you clicked some button somewhere and agreed when signing up and not notifying the customer of auto renewal is bad standard operating procedure and poor customer service.

I agree it is my responsibility to check the auto renew but similarly when someone less than 24hrs after being renewed without sufficient notice or warning (ie no emails saying 'hey your account is going to autorenew) cancels their subscription to not refund them is outrageous.

Enjoy the extra 500 quid and I will do my best to ensure work colleagues and friends know how misguided the company is.

I am writing this as Pro user with more than half year experience with MeisterTask.

Adding features by devs is very slow, cancellation of renewal of next year's subscription blocks your pro features even if you have 150+ days until another renewal (this is just bad nasty move from them and this was last drop I decided to move away from Meister)..

Basically any normal feature like sub-tasks or automations is paid.. That said - moving to notion. MiesterTask is something that has MUCH less features and the few it has are more expensive..

I just can't believe someone actually trying to run a real business like this.

I was MeisterTask Basic user for a year now, and I loved the app. Until now. Today I couldn't access my Dashboard or my projects, they said my free trial has expired. I would absolutely be fine with paying for the subscription because (as I said) I loved the app, but they somehow forced me to pay for MindMeister instead of MeisterTask by switching the website midway through the paying process. This is incredibly vile and unethical. Now I ended up with having MindMeister subscription, the app I never used or wanted to use or purchase, and still not being able to access my MeisterTask account. Moreover, I can't even remove my billing method or card details from MindMeister account, which is very frustrating and worrying that they'll charge the same amount again in 6 months time even though I cancelled my subscription.

Otherwise I would be happy to pay you for MeisterTask subscription, but tricking people into buying your other product is the new low and I'm out of there. These people are just scammers, they just have a nice looking product that's all.

Scam - dette firma har godt nok lavet et produkt af middelmådig kvalitet, men hovedformålet er at fravriste dine kreditkortinformationer. Jeg testede det på fuldstændig legal vis sidste år, mod betaling hvilket var helt ok. Faktisk testede jeg kun MindMeister, men firmaet lykkedes med at tilknytte Meistertask også. Da testen var slut og jeg aldrig har aktiveret subscription, troede jeg, at det var min afslutning med MesterLab. Men her den 1. februar mener man, at man pga. en mail sendt i september sidste år, med beskrivelse af nye priser og struktur, at man kan hæve abonnement. Ikke kun på MindMeister, men også på MeisterTask og dette gøre for 12 mdr. Det blotte faktum, at man ikke ejer anstændighed til at annoncere en hævning taler for sig selv. Mit bedste råd er at holde sig langt fra alt med MeisterLab herunder MindMeister og MeisterTask.
NB! Der findes en kundeservice, men dens hovedformål er at agere lynafleder, da man fastholder at hæve beløb på begge programmer i 12 mdr. Forresten skal man følge linket til at unsubscribe flere gange for ikke at ramme et dødt link. Det kan selvfølgelig være et tilfælde, men jeg tror, at det er bevidst. Den dårligste karma til MeisterLab herfra. /Bo.

I actually love the product and our business relies upon it. However, the support is so poor, we are now forced to look for alternatives. No call backs... no email replies... success manager doesn't reply... it's terrible. Cannot get to a person and their reply is always that they are experiencing a high number of inquiries. Yes, a business is supposed to rely on their product and when the product becomes unusable or unavailable, we have zero 'people' to turn to for help. Terrible.

Within 1 year the price is up astonishing +35% with zero warning.

Support is non existing, no answer in 4 days.
We have been happy using Meistertask for 5 years - but it seems they are not using themselves what they preach to support customers/projects

All looked a promising tool until usage commenced. Summary of downsides
a) A task management tool that offers no meaningful capability for setting reminders to those to whom you've allocated tasks.
b) No permissions control until you pay for the Business version and even then, permissions settings are global by project i.e. you cannot do so at a task level.
c) Serious potential Data Protection pitfalls because you cannot remove previous collaborators (including employees) from the suggested participant lists. A bit like Outlook's annoying, auto-complete without the ability to delete and the scope of the damage being massive compared with 1 email user error.
d) Contacting customer support was a nightmare and actually impossible using the method described in the instructions.

[EDIT] Following reply from Meistertask.

Thanks for replying but we were paid, Professional users and cancelled. That you didn't check before replying and assumed our status post cancellation (which drops back to free) is indicative of your lack of customer awareness.

Some use as a task management software, however expensive, and auto-renews after the 12 months without any reminders.
Despite asking for a redund on the day of renewal, this has been denied. So i now have another year of this software which I'm not really using.
Not the most ethical of business practices

Really not recommend!!
Limited functionality without internet. Constant problems with sync.
Unfair practices of the customer service. No real support!!
Better keep away from them!

I love meistertask. It helps me to get my life and projects organized.

I have been using meistertask daily for 2 years and it is certainly my favorite tool of this type.

I love it! Best taks app/software I have had so far.

Meister task is productivity

It reduces to a simple word, it helps to build a comfortable workflow without unnecesary distractions, as good as it gets it can't be better than that!