I placed an order on 4/20/2026, on 4/21/2026 I called to get a refund. I spoke with Emily for about 10 minutes while she found my order, and processed a refund so she said. She even went as far as t... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Melinda Maria Jewelry is fabulous. Extremely well made & their customer service is excellent. I shop with them a lot & have never received anything but the best quality & superb customer service. I ha... Voir plus
I initially ordered the zodiac necklace. 4 to be exact for me and my friend group. When they arrived they were not of poor quality but not EXACTLY how they looked on the website. I initiated a return,... Voir plus
Melinda Maria has very bad customer service!!! I have written two reviews with pictures stating the pear necklace I purchased is not wearable due to it twisting the wrong way. They refused to post my... Voir plus
L'entreprise a répondu
2,7
Bas
25 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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No free gift and no response to emails
Received my necklace but did not receive the free gift. I sent three (3) emails and left two messages (2) and have heard nothing!
9 décembre 2024
Avis spontané
Réponse de melindamaria.com
Thanks so much for letting us know! We’re really sorry this happened. Please comment your best email, and we’ll make it right for you right away.
Shady customer service…
The necklace is as shown but the customer service is terrible. I bought a necklace and a week later it went on sale so I ask for a price adjustment and they sad no. They have a 30 day return window so a sale a week later being denied doesn't make sense if I could return it still. I also asked if I should just return it and buy the one on sale instead in my same message to them and by the time they got back to me the necklace was out of stock. How convenient for them. They also didn't answer that question they just said no because the sale was a week later. I would have continued as a customer but because of the shady customer service do not recommend.
26 novembre 2024
Avis spontané
Réponse de melindamaria.com
We’re so sorry this happened and truly appreciate you letting us know. If you comment your preferred email, we’ll take care of this immediately.
This jewelry irritates my neck and I…
This jewelry irritates my neck and I feel just by reading other reviews that I’m stuck with it No I would not recommend and I will never purchase again from Melinda Maria
25 septembre 2024
Avis spontané
Réponse de melindamaria.com
Thank you so much for bringing this to our attention — we’re so sorry this happened. We’d love to make it right for you as soon as possible. Please comment with your best email, and we’ll take care of this immediately!
Not only does Melinda Maria have great…
Not only does Melinda Maria have great jewelry, they have THE BEST customer service team. They respond within the same day and are all so wonderful. I had a jewelry piece that was damaged and they sent me a new piece right away. All they needed was a picture and they sent a replacement piece. I have made so many purchases in the past three years my entire jewelry is Melinda Maria..I highly reccomend this company..their jewelry is beautiful and you won't be disappointed if you ever do have to reach out to customer service .
Oh and everything ships right away!
1 août 2024
Avis spontané
By far the BEST customer service I have…
By far the BEST customer service I have ever come across. When the post of my earrings broke after a couple of months of purchase, simply posting a picture was enough for them to send me a brand new pair. This type of service is hard to come by. The new set is perfect and I think the first was just a fluke. I’ll be a customer for life. Great designs, quality and price.
30 mars 2022
Avis spontané
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